TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Great Service Phyllis was a great expert. and very friendly. The features were good and worked well.
Date published: 2023-09-14
Rated 5 out of 5 by from First time for LLC It went well, easy to navigate once you got the hang of it
Date published: 2023-09-14
Rated 5 out of 5 by from Deceased Taxpayer filing made easy with TurboTax I was so worried to file my loved one's taxes and could not figure out how to do it online. The representative instructed met to the downloadable version and it did not fail! Definitely lived up to the standards I'm used to with e-filing during regular season.
Date published: 2023-09-14
Rated 5 out of 5 by from Turbo Tax is great, as usual ! I have used Turbo Tax for years both on individual and partnership federal tax returns. This year they have added help on completing the Foreign Tax Credit portion of a partnership return (K-3). While I did not need to talk to a support person this year, their tax specialist have always been able to answer my questions. I totally recommend using Turbo Tax.
Date published: 2023-09-14
Rated 1 out of 5 by from We have a broken tax system Your organization works to make our tax system as complicated as possible. This process should not take nearly this long, and filing tax returns should be free.
Date published: 2023-09-14
Rated 5 out of 5 by from turbo tax i easy and fast! its simple and easy to use the whole way through .
Date published: 2023-09-14
Rated 4 out of 5 by from TurboTax Business Does not have enough detail for investment income. Missing lines for 1099 input of dividends.
Date published: 2023-09-14
Rated 5 out of 5 by from Karis is a Lifesaver Before using TurboTax Full Service Premier, I was confused, defeated, and worried about not filing my taxes correctly. Thanks to working with Karis, I was able to properly file my taxes, reduce my stress levels, and feel confident they were done correctly!
Date published: 2023-09-14
Rated 5 out of 5 by from Turbotax is an awesome product The Turbotax system was easy to use and very informative.
Date published: 2023-09-14
Rated 3 out of 5 by from Tax Forms Not Transmitted Everything worked well, easy to use, but could not determine if all my income was entered correctly, and then after completion, making payment, entering all information to file... My Taxes Were Not Transmitted.- Fortunately a week later checking my emails, I discovered that it wasn't transmitted and was able to complete the e.-filing
Date published: 2023-09-14
All TurboTax® Offerings Reviews - Page 49
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service Phyllis was a great expert. and very friendly. The features were good and worked well.
Date published: 2023-09-14
Rated 5 out of 5 by from First time for LLC It went well, easy to navigate once you got the hang of it
Date published: 2023-09-14
Rated 5 out of 5 by from Deceased Taxpayer filing made easy with TurboTax I was so worried to file my loved one's taxes and could not figure out how to do it online. The representative instructed met to the downloadable version and it did not fail! Definitely lived up to the standards I'm used to with e-filing during regular season.
Date published: 2023-09-14
Rated 5 out of 5 by from Turbo Tax is great, as usual ! I have used Turbo Tax for years both on individual and partnership federal tax returns. This year they have added help on completing the Foreign Tax Credit portion of a partnership return (K-3). While I did not need to talk to a support person this year, their tax specialist have always been able to answer my questions. I totally recommend using Turbo Tax.
Date published: 2023-09-14
Rated 1 out of 5 by from We have a broken tax system Your organization works to make our tax system as complicated as possible. This process should not take nearly this long, and filing tax returns should be free.
Date published: 2023-09-14
Rated 5 out of 5 by from turbo tax i easy and fast! its simple and easy to use the whole way through .
Date published: 2023-09-14
Rated 4 out of 5 by from TurboTax Business Does not have enough detail for investment income. Missing lines for 1099 input of dividends.
Date published: 2023-09-14
Rated 5 out of 5 by from Karis is a Lifesaver Before using TurboTax Full Service Premier, I was confused, defeated, and worried about not filing my taxes correctly. Thanks to working with Karis, I was able to properly file my taxes, reduce my stress levels, and feel confident they were done correctly!
Date published: 2023-09-14
Rated 5 out of 5 by from Turbotax is an awesome product The Turbotax system was easy to use and very informative.
Date published: 2023-09-14
Rated 3 out of 5 by from Tax Forms Not Transmitted Everything worked well, easy to use, but could not determine if all my income was entered correctly, and then after completion, making payment, entering all information to file... My Taxes Were Not Transmitted.- Fortunately a week later checking my emails, I discovered that it wasn't transmitted and was able to complete the e.-filing
Date published: 2023-09-14
All TurboTax® Offerings Reviews - Page 49