TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 1 out of 5 by from 9 years and worse each year, talked to 7 people th talked to 7 people this year only ONE helped, got the feeling they were just trying to keep me on the line while they tried to find the answer, found out they had to get authorization to send up the chain, and then was told to expect a call but couldn't say when
Date published: 2021-02-27
Rated 5 out of 5 by from easy to use good srvice and easy to use. wlkthrough is good too
Date published: 2021-02-27
Rated 5 out of 5 by from Great as always Very informative and easy to follow, helps make a not fun thing to do fun!
Date published: 2021-02-27
Rated 5 out of 5 by from Quick and Easy I always enjoy working with Turbo Tax. It makes life much easier to access all the necessary forms online, as well as having the option to have someone help online. Will use again in the future as usual.
Date published: 2021-02-27
Rated 2 out of 5 by from Quite troublesome, had to go voer things too many I did not have any income from a volunteer job this year, yet I was force to fill out information for it. This was even after I deleted the income source. Turbo tax has also gotten very expensive since I first starting using it...may be the last year
Date published: 2021-02-27
Rated 5 out of 5 by from I Love Turbo Tax!!! I have been using Turbo Tax for years! It takes you step-by-step through the process, which gives me peace of mind. This year I didn’t have any deductions so it was a simple tax form and Turbo Tax did everything for free... no “gotcha” at the end... it really was FREE. Give it a try... I’m glad I did!
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax was helpful Joyce was my live expert and she gave me confidence in the decisions i made while filing my taxes!
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is awesome it was awesome it was very quick and i recieved a big refund
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome It's easy to use, plus the help is great. I like how you can get information on items before making decision.
Date published: 2021-02-27
Rated 5 out of 5 by from Fast Easy and FREE! Had most of my info already in the system took me about 5 min to do my taxes!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 471
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from 9 years and worse each year, talked to 7 people th talked to 7 people this year only ONE helped, got the feeling they were just trying to keep me on the line while they tried to find the answer, found out they had to get authorization to send up the chain, and then was told to expect a call but couldn't say when
Date published: 2021-02-27
Rated 5 out of 5 by from easy to use good srvice and easy to use. wlkthrough is good too
Date published: 2021-02-27
Rated 5 out of 5 by from Great as always Very informative and easy to follow, helps make a not fun thing to do fun!
Date published: 2021-02-27
Rated 5 out of 5 by from Quick and Easy I always enjoy working with Turbo Tax. It makes life much easier to access all the necessary forms online, as well as having the option to have someone help online. Will use again in the future as usual.
Date published: 2021-02-27
Rated 2 out of 5 by from Quite troublesome, had to go voer things too many I did not have any income from a volunteer job this year, yet I was force to fill out information for it. This was even after I deleted the income source. Turbo tax has also gotten very expensive since I first starting using it...may be the last year
Date published: 2021-02-27
Rated 5 out of 5 by from I Love Turbo Tax!!! I have been using Turbo Tax for years! It takes you step-by-step through the process, which gives me peace of mind. This year I didn’t have any deductions so it was a simple tax form and Turbo Tax did everything for free... no “gotcha” at the end... it really was FREE. Give it a try... I’m glad I did!
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax was helpful Joyce was my live expert and she gave me confidence in the decisions i made while filing my taxes!
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is awesome it was awesome it was very quick and i recieved a big refund
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome It's easy to use, plus the help is great. I like how you can get information on items before making decision.
Date published: 2021-02-27
Rated 5 out of 5 by from Fast Easy and FREE! Had most of my info already in the system took me about 5 min to do my taxes!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 471