TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from How many clicks does it take to e file I thought I had e filed. I clicked numerous boxes as Turbo Tax tried to sell me additional services at the end of the process. Well I missed one click and did not file on time, only noticing when my bank account had not been debited. Maybe Turbo Tax could focus on getting the filing done before selling me more services. My fault I know, but holy sales process to buy more crap. Was confusing to me.
Date published: 2023-05-06
Rated 2 out of 5 by from Good Good short and sweet don't have to deal with people
Date published: 2023-05-06
Rated 5 out of 5 by from Could not have done it, without TurboTax support The process became quite straight forward for me, one I had live support. I am poor with computer use, but with guidance it was easy
Date published: 2023-05-06
Rated 5 out of 5 by from TurboTax, Done before coffee is finished! Quick and easy filing. Helps with finding the most amount of expenses and deductions to get you the most money back in your pocket.
Date published: 2023-05-06
Rated 5 out of 5 by from Easy to use I have been using TurboTax for years. It is simple to use and walks you step by step through every little detail.
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo tax is awesome I just want to be able to talk to a person so i can fix me return instead of asking the community
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo Tax Turbo tax alerted me to an error and help to correct rejected tax filings
Date published: 2023-05-06
Rated 5 out of 5 by from Good product I have been using it for over ten years and it is a great product. Easy to use. I recommend you try it. You will love it.
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo Tax just keeps getting better. Love it! I've been using turbo tax now for over 10 years and it just keeps getting better. The ease of use is unparalleled. Love it!
Date published: 2023-05-06
Rated 3 out of 5 by from tax return 2023 I was under the impression that my taxes were complete and submitted on April 15. I found out on May 6 that my taxes weren't submitted!! I was really upset! Turbotax didn't contact me about this, I was trying to beat the April 18 deadline! They say you have a tax expert who checks your taxes, it didn't happen to me...and it costs $242 to send! I have used Turbotax for years and this is the first year that I am dissatisfied. As much as they charge, there should be someone who writes a quick text/email saying that your taxes have not been submitted.
Date published: 2023-05-06
All TurboTax® Offerings Reviews - Page 469
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from How many clicks does it take to e file I thought I had e filed. I clicked numerous boxes as Turbo Tax tried to sell me additional services at the end of the process. Well I missed one click and did not file on time, only noticing when my bank account had not been debited. Maybe Turbo Tax could focus on getting the filing done before selling me more services. My fault I know, but holy sales process to buy more crap. Was confusing to me.
Date published: 2023-05-06
Rated 2 out of 5 by from Good Good short and sweet don't have to deal with people
Date published: 2023-05-06
Rated 5 out of 5 by from Could not have done it, without TurboTax support The process became quite straight forward for me, one I had live support. I am poor with computer use, but with guidance it was easy
Date published: 2023-05-06
Rated 5 out of 5 by from TurboTax, Done before coffee is finished! Quick and easy filing. Helps with finding the most amount of expenses and deductions to get you the most money back in your pocket.
Date published: 2023-05-06
Rated 5 out of 5 by from Easy to use I have been using TurboTax for years. It is simple to use and walks you step by step through every little detail.
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo tax is awesome I just want to be able to talk to a person so i can fix me return instead of asking the community
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo Tax Turbo tax alerted me to an error and help to correct rejected tax filings
Date published: 2023-05-06
Rated 5 out of 5 by from Good product I have been using it for over ten years and it is a great product. Easy to use. I recommend you try it. You will love it.
Date published: 2023-05-06
Rated 5 out of 5 by from Turbo Tax just keeps getting better. Love it! I've been using turbo tax now for over 10 years and it just keeps getting better. The ease of use is unparalleled. Love it!
Date published: 2023-05-06
Rated 3 out of 5 by from tax return 2023 I was under the impression that my taxes were complete and submitted on April 15. I found out on May 6 that my taxes weren't submitted!! I was really upset! Turbotax didn't contact me about this, I was trying to beat the April 18 deadline! They say you have a tax expert who checks your taxes, it didn't happen to me...and it costs $242 to send! I have used Turbotax for years and this is the first year that I am dissatisfied. As much as they charge, there should be someone who writes a quick text/email saying that your taxes have not been submitted.
Date published: 2023-05-06
All TurboTax® Offerings Reviews - Page 469