TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TURBOTAX IS AMAZING TurboTax is super easy to use and very helpful when it comes to tax season.
Date published: 2023-05-09
Rated 5 out of 5 by from perfect it is an excellent tool to get your max tax return
Date published: 2023-05-09
Rated 5 out of 5 by from Turbo Tax is easy i like using this because it was easy to navigate.
Date published: 2023-05-09
Rated 4 out of 5 by from Walked me through everything they walked me through everything to file my return with rental properties.
Date published: 2023-05-09
Rated 3 out of 5 by from ESPP income tax miscalculation Double tax on ESSP - no warning from TurboTax. Have to do the due diligence yourself.
Date published: 2023-05-09
Rated 5 out of 5 by from Very Helpful and Organized Turbo Tax is very easy and helpful! I was able to do my taxes within no time. Highly recommend
Date published: 2023-05-08
Rated 1 out of 5 by from Did not file Turbo tax charged us and did not file our taxes. Just found out that I had to do it again. :(
Date published: 2023-05-08
Rated 1 out of 5 by from Poor Experience this year I filed on April 18th and looked it up today to check status and it showed complete but not filed :( now they want an extra $68 to file such BS
Date published: 2023-05-08
Rated 4 out of 5 by from Great Help with Experts Diane was great. Walked me through what was wrong with my return and helped fix it!
Date published: 2023-05-08
Rated 5 out of 5 by from Very Helpful I have used Turbo Tax for 3 years now and have found it very helpful, even when I was late in filing. I appreciate that I am able to file state taxes at the same time. One suggestion: if the deadline for filing using e-file has passed, please don't keep asking if I still want to e-file after you've already told me that I can't! I don't know much about coding, but it seems to me that you'd be able to fix this fairly easily and it would be less confusing.
Date published: 2023-05-08
All TurboTax® Offerings Reviews - Page 467
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBOTAX IS AMAZING TurboTax is super easy to use and very helpful when it comes to tax season.
Date published: 2023-05-09
Rated 5 out of 5 by from perfect it is an excellent tool to get your max tax return
Date published: 2023-05-09
Rated 5 out of 5 by from Turbo Tax is easy i like using this because it was easy to navigate.
Date published: 2023-05-09
Rated 4 out of 5 by from Walked me through everything they walked me through everything to file my return with rental properties.
Date published: 2023-05-09
Rated 3 out of 5 by from ESPP income tax miscalculation Double tax on ESSP - no warning from TurboTax. Have to do the due diligence yourself.
Date published: 2023-05-09
Rated 5 out of 5 by from Very Helpful and Organized Turbo Tax is very easy and helpful! I was able to do my taxes within no time. Highly recommend
Date published: 2023-05-08
Rated 1 out of 5 by from Did not file Turbo tax charged us and did not file our taxes. Just found out that I had to do it again. :(
Date published: 2023-05-08
Rated 1 out of 5 by from Poor Experience this year I filed on April 18th and looked it up today to check status and it showed complete but not filed :( now they want an extra $68 to file such BS
Date published: 2023-05-08
Rated 4 out of 5 by from Great Help with Experts Diane was great. Walked me through what was wrong with my return and helped fix it!
Date published: 2023-05-08
Rated 5 out of 5 by from Very Helpful I have used Turbo Tax for 3 years now and have found it very helpful, even when I was late in filing. I appreciate that I am able to file state taxes at the same time. One suggestion: if the deadline for filing using e-file has passed, please don't keep asking if I still want to e-file after you've already told me that I can't! I don't know much about coding, but it seems to me that you'd be able to fix this fairly easily and it would be less confusing.
Date published: 2023-05-08
All TurboTax® Offerings Reviews - Page 467