TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 2 out of 5 by from TURBO TAX FRUSTRATING I upgraded to the $200 and I'm still not sure that they were done correctly. No one seemed to know what I was talking about, when I mentioned needed supplementary sheet to send with our explanation of housing allowance, which is deducted from pension. As retired minister, James is able to claim pension as housing allowance. We'll see what happens. I was assured by several experts that it was okay.
Date published: 2021-03-03
Rated 3 out of 5 by from TurboTax Deluxe a rip off if you have an HSA Completing forms is helpful. However because I have a required HSA through my employer's insurance coverage I cannot use your free product. It's ridiculous to pay $60 for a $6.00 refund. Disappointing to say the least.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is outstanding! Always easy to navigate through. Very informative.
Date published: 2021-03-03
Rated 5 out of 5 by from My TurboTax Expert was amazing! I literally cry every year doing my taxes because it is so stressful and I feel like I don’t know what I’m doing. So when I saw that I could pay $100 to have an expert do my taxes for me, I was elated. Not only was the concept convenient, but my TurboTax Live Expert was the real blessing. Mary was so friendly, helpful, attentive and informative. I told her she was an angel. She doesn’t even know how much she put my mind at ease. I would love to request to work with Mary again next year because she is such a joy!
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is the BomB I’ve used there services for five years. There wonderful,helpful, and give a self preparer all the support they need
Date published: 2021-03-03
Rated 5 out of 5 by from SIMPLE AND FREE WOW I LOVE TURBO TAX. AS MY TAXES GET MORE DIFFICULT I WILL DEF PAY, BUT FOR NOW IT WAS EVERYTHING I NEEDED. THANK YOU SO MUCH!
Date published: 2021-03-03
Rated 5 out of 5 by from We LOVE Turbo Tax! Always simple and easy to understand. Thank you for creating such a helpful tool for filing taxes!
Date published: 2021-03-03
Rated 4 out of 5 by from TurboTax is easy I have not used TurboTax live but will in the future
Date published: 2021-03-03
Rated 5 out of 5 by from have used TurboTax for a few years and love it Excellent support and easy to navigate the site. Thank you!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is the BEST turbo tax is one of the best ways to file taxes its simple east and fast great outcome
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 460
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from TURBO TAX FRUSTRATING I upgraded to the $200 and I'm still not sure that they were done correctly. No one seemed to know what I was talking about, when I mentioned needed supplementary sheet to send with our explanation of housing allowance, which is deducted from pension. As retired minister, James is able to claim pension as housing allowance. We'll see what happens. I was assured by several experts that it was okay.
Date published: 2021-03-03
Rated 3 out of 5 by from TurboTax Deluxe a rip off if you have an HSA Completing forms is helpful. However because I have a required HSA through my employer's insurance coverage I cannot use your free product. It's ridiculous to pay $60 for a $6.00 refund. Disappointing to say the least.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is outstanding! Always easy to navigate through. Very informative.
Date published: 2021-03-03
Rated 5 out of 5 by from My TurboTax Expert was amazing! I literally cry every year doing my taxes because it is so stressful and I feel like I don’t know what I’m doing. So when I saw that I could pay $100 to have an expert do my taxes for me, I was elated. Not only was the concept convenient, but my TurboTax Live Expert was the real blessing. Mary was so friendly, helpful, attentive and informative. I told her she was an angel. She doesn’t even know how much she put my mind at ease. I would love to request to work with Mary again next year because she is such a joy!
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is the BomB I’ve used there services for five years. There wonderful,helpful, and give a self preparer all the support they need
Date published: 2021-03-03
Rated 5 out of 5 by from SIMPLE AND FREE WOW I LOVE TURBO TAX. AS MY TAXES GET MORE DIFFICULT I WILL DEF PAY, BUT FOR NOW IT WAS EVERYTHING I NEEDED. THANK YOU SO MUCH!
Date published: 2021-03-03
Rated 5 out of 5 by from We LOVE Turbo Tax! Always simple and easy to understand. Thank you for creating such a helpful tool for filing taxes!
Date published: 2021-03-03
Rated 4 out of 5 by from TurboTax is easy I have not used TurboTax live but will in the future
Date published: 2021-03-03
Rated 5 out of 5 by from have used TurboTax for a few years and love it Excellent support and easy to navigate the site. Thank you!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is the BEST turbo tax is one of the best ways to file taxes its simple east and fast great outcome
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 460