TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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TurboTax Live Full Service
Rated 1 out of 5 by
Ylor from
Bugs in "Business" Led to Missed Filing Deadline
Quickzoom??? Took me days to figure this out. The fatal flaw? The B/R form would NOT accept 100% to one trust beneficiary, and WOULD NOT let me file. I finally fudged by entering 99.999 percent, which it accepted. I filed at 5 minutes past midnight as a result of this bug. TurboTax, I think you owe me any penalty fees!!!
Date published: 2023-04-19
Rated 2 out of 5 by
Chlory from
Stick to the free service
I did not want to do the turbo tax live feature but i ended up here and could not get back to the normal service. The turbotax live didn't provide anything special to help me complete my taxes. My refund was only $43 but now I owe turbo tax $200+ . Not cool.
Date published: 2023-04-19
Rated 1 out of 5 by
JayRzzz from
absolutely terrible
would rather pay 5x as much for an alternative service
Date published: 2023-04-19
Rated 5 out of 5 by
fuzdak from
Turbo Tax makes tax easy
I've used Turbo Tax for years and it makes completing our taxes as easy as it can be.
Date published: 2023-04-19
Rated 5 out of 5 by
ND West from
User Friendly!
I have used Turbo Tax for the past 15 years and it is not only convenient, but user friendly too!
Date published: 2023-04-19
Rated 5 out of 5 by
Planomom from
Turbo Tax is awesome!
I've been using Turbo Tax for ten years now and have loved how easy it is to use.
Date published: 2023-04-19
Rated 1 out of 5 by
ItsQueenii from
Sneaky about their fees!
This is my 3rd year using TurboTax and I am very disappointed! The 1st two years there were NO fees to file. This year you are offered 3 levels, the 1st level Premium does not show a fee. The next 2 “upgraded”levels clearly show prices boldly. It isn’t until you get finished that you are presented with fees, $178!!!, when it is too late to decline. I found this deceptive, downright sneaky! I doubt that I will be using TurboTax again. Buyer beware!
Date published: 2023-04-19
Rated 4 out of 5 by
MaineCoonMama from
It's that time again!
I used the online version of Turbo Tax this year and think I will go back to the CD version next year. The online version was a bit glitchy and kicked me out several times while finishing up the process of sending the taxes.
Date published: 2023-04-19
Rated 4 out of 5 by
Jordancr1111 from
It was ok
The software kept looping me through an identity theft "bundle" - NO, I don't want your up sale. Stop asking. Also, at the end it would not file my return. I had to log out and log back in and THEN it worked. Other than that Turbo Tax is fantastic.
Date published: 2023-04-19
Rated 5 out of 5 by
Suki23 from
Great
Awesome fantastic easy to use I'll always use TurboTax
All TurboTax® Offerings Reviews - Page 460
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Ylor from
Bugs in "Business" Led to Missed Filing Deadline
Quickzoom??? Took me days to figure this out. The fatal flaw? The B/R form would NOT accept 100% to one trust beneficiary, and WOULD NOT let me file. I finally fudged by entering 99.999 percent, which it accepted. I filed at 5 minutes past midnight as a result of this bug. TurboTax, I think you owe me any penalty fees!!!
Date published: 2023-04-19
Rated 2 out of 5 by
Chlory from
Stick to the free service
I did not want to do the turbo tax live feature but i ended up here and could not get back to the normal service. The turbotax live didn't provide anything special to help me complete my taxes. My refund was only $43 but now I owe turbo tax $200+ . Not cool.
Date published: 2023-04-19
Rated 1 out of 5 by
JayRzzz from
absolutely terrible
would rather pay 5x as much for an alternative service
Date published: 2023-04-19
Rated 5 out of 5 by
fuzdak from
Turbo Tax makes tax easy
I've used Turbo Tax for years and it makes completing our taxes as easy as it can be.
Date published: 2023-04-19
Rated 5 out of 5 by
ND West from
User Friendly!
I have used Turbo Tax for the past 15 years and it is not only convenient, but user friendly too!
Date published: 2023-04-19
Rated 5 out of 5 by
Planomom from
Turbo Tax is awesome!
I've been using Turbo Tax for ten years now and have loved how easy it is to use.
Date published: 2023-04-19
Rated 1 out of 5 by
ItsQueenii from
Sneaky about their fees!
This is my 3rd year using TurboTax and I am very disappointed! The 1st two years there were NO fees to file. This year you are offered 3 levels, the 1st level Premium does not show a fee. The next 2 “upgraded”levels clearly show prices boldly. It isn’t until you get finished that you are presented with fees, $178!!!, when it is too late to decline. I found this deceptive, downright sneaky! I doubt that I will be using TurboTax again. Buyer beware!
Date published: 2023-04-19
Rated 4 out of 5 by
MaineCoonMama from
It's that time again!
I used the online version of Turbo Tax this year and think I will go back to the CD version next year. The online version was a bit glitchy and kicked me out several times while finishing up the process of sending the taxes.
Date published: 2023-04-19
Rated 4 out of 5 by
Jordancr1111 from
It was ok
The software kept looping me through an identity theft "bundle" - NO, I don't want your up sale. Stop asking. Also, at the end it would not file my return. I had to log out and log back in and THEN it worked. Other than that Turbo Tax is fantastic.
Date published: 2023-04-19
Rated 5 out of 5 by
Suki23 from
Great
Awesome fantastic easy to use I'll always use TurboTax
All TurboTax® Offerings Reviews - Page 460
Date published: 2023-04-19