TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from easy it was super easy to use. Very fast and accurate. well explained
Date published: 2023-04-19
Rated 5 out of 5 by from Thank you from a procrastinator Used the products for the past 5 years. Easier every year.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is awesome Easy to go through. Perfect for self-employed individuals
Date published: 2023-04-19
Rated 4 out of 5 by from Fed=great; State=fair-good The software for T-Tax Fed forms was fairly smooth. I wish it had more guidance for determining causality losses in a federally designated disaster area, but TT just followed the fed guidelines....which were not entirely clear. The main gripe I have with Turbo Tax State is that there were numerous adjustments (including deductions &credits). Most of these didn't apply to me but the T-Tax software invited me to explore them anyway. The only negative effect was that T-tax created a couple of forms with $0 balances and then asked me to complete the forms when reviewing the completed filing. These were things like my name and the "base year" for the $0 claim. These superfluous forms were included in my Fed and State filings. I hope they don't trigger an audit. Please make the entry easier so that the preparer knows how to properly not claim any adjustments (deductions, credits, etc.) and not produce a useless and confusing blank form to anyone reviewing the tax filing.
Date published: 2023-04-19
Rated 5 out of 5 by from Great product! Highly recommend! It was easy to use and fairly quick. Got my taxes done with no issue. Reasonably priced but I do recall when it used to cost less so hope Intuit does not continue to raise the price. Overall would highly recommend to someone looking to file a simple return.
Date published: 2023-04-19
Rated 5 out of 5 by from user friendly, tax explanations are simple Easy to use, explanations at my finger tips. easy access. I don't feel pressure to buy different programs or features.
Date published: 2023-04-19
Rated 5 out of 5 by from HELPED ME OUT!!! I had a rep to help me out. She was great and was able to answer all my questions.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Easy to use. It helped guide me and was great. Highly recommend.
Date published: 2023-04-19
Rated 5 out of 5 by from Helpful, Quick Turbo tax helped to understand how taxes work. It was quick and easy to use.
Date published: 2023-04-19
Rated 4 out of 5 by from Nice Product Good product just getting expensive to be doing it on your own.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 456
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy it was super easy to use. Very fast and accurate. well explained
Date published: 2023-04-19
Rated 5 out of 5 by from Thank you from a procrastinator Used the products for the past 5 years. Easier every year.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is awesome Easy to go through. Perfect for self-employed individuals
Date published: 2023-04-19
Rated 4 out of 5 by from Fed=great; State=fair-good The software for T-Tax Fed forms was fairly smooth. I wish it had more guidance for determining causality losses in a federally designated disaster area, but TT just followed the fed guidelines....which were not entirely clear. The main gripe I have with Turbo Tax State is that there were numerous adjustments (including deductions &credits). Most of these didn't apply to me but the T-Tax software invited me to explore them anyway. The only negative effect was that T-tax created a couple of forms with $0 balances and then asked me to complete the forms when reviewing the completed filing. These were things like my name and the "base year" for the $0 claim. These superfluous forms were included in my Fed and State filings. I hope they don't trigger an audit. Please make the entry easier so that the preparer knows how to properly not claim any adjustments (deductions, credits, etc.) and not produce a useless and confusing blank form to anyone reviewing the tax filing.
Date published: 2023-04-19
Rated 5 out of 5 by from Great product! Highly recommend! It was easy to use and fairly quick. Got my taxes done with no issue. Reasonably priced but I do recall when it used to cost less so hope Intuit does not continue to raise the price. Overall would highly recommend to someone looking to file a simple return.
Date published: 2023-04-19
Rated 5 out of 5 by from user friendly, tax explanations are simple Easy to use, explanations at my finger tips. easy access. I don't feel pressure to buy different programs or features.
Date published: 2023-04-19
Rated 5 out of 5 by from HELPED ME OUT!!! I had a rep to help me out. She was great and was able to answer all my questions.
Date published: 2023-04-19
Rated 5 out of 5 by from Great Easy to use. It helped guide me and was great. Highly recommend.
Date published: 2023-04-19
Rated 5 out of 5 by from Helpful, Quick Turbo tax helped to understand how taxes work. It was quick and easy to use.
Date published: 2023-04-19
Rated 4 out of 5 by from Nice Product Good product just getting expensive to be doing it on your own.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 456