TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 2 out of 5 by from Tricked in to getting premium and thought I filed I have used Turbo tax for years. I filed early, I thought. Went back online and found I was unable to proceed until I continued to Premium. I had to pay $45 more to proceed. Very tricky! Very disappointed!
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax was amazing!!!! This is the easiest tax software I've ever used. I will be using them from now on!!!!
Date published: 2021-03-03
Rated 5 out of 5 by from Easy & Thorough It was very easy to follow the instructions. I was able to stop at one point; was waiting on tax forms. Resumed right where I left off.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax it was easy good and free.!!! had 1 issue had they took care of it easy and even gave me a discount on my fees!
Date published: 2021-03-03
Rated 4 out of 5 by from Easy to use. I am an accountant. Since everything has gone digital it is increasingly difficult to file paper returns and without the right tax software (programs) it takes a long time aside from keeping up with code changes. Turbo Tax just takes less time and way less trouble than trying to keep up.
Date published: 2021-03-03
Rated 4 out of 5 by from same complaint every year I run a MAC based business and I have to file using a Windows platform. its silly that you cannot have a IOS version of TT business
Date published: 2021-03-03
Rated 5 out of 5 by from very helpful It was very easy to follow, step by step, and very useful instructions.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax was very helpful The lady that helped me was very helpful and helped me get the maxiumn refund.
Date published: 2021-03-03
Rated 5 out of 5 by from Great. Finished in record time Easy and fun to use. would use it again. going to recommend to others
Date published: 2021-03-03
Rated 5 out of 5 by from Fast and easy ! I requested help for a problem and literally was 2 mins and problem solved. great!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 449
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Tricked in to getting premium and thought I filed I have used Turbo tax for years. I filed early, I thought. Went back online and found I was unable to proceed until I continued to Premium. I had to pay $45 more to proceed. Very tricky! Very disappointed!
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax was amazing!!!! This is the easiest tax software I've ever used. I will be using them from now on!!!!
Date published: 2021-03-03
Rated 5 out of 5 by from Easy & Thorough It was very easy to follow the instructions. I was able to stop at one point; was waiting on tax forms. Resumed right where I left off.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax it was easy good and free.!!! had 1 issue had they took care of it easy and even gave me a discount on my fees!
Date published: 2021-03-03
Rated 4 out of 5 by from Easy to use. I am an accountant. Since everything has gone digital it is increasingly difficult to file paper returns and without the right tax software (programs) it takes a long time aside from keeping up with code changes. Turbo Tax just takes less time and way less trouble than trying to keep up.
Date published: 2021-03-03
Rated 4 out of 5 by from same complaint every year I run a MAC based business and I have to file using a Windows platform. its silly that you cannot have a IOS version of TT business
Date published: 2021-03-03
Rated 5 out of 5 by from very helpful It was very easy to follow, step by step, and very useful instructions.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax was very helpful The lady that helped me was very helpful and helped me get the maxiumn refund.
Date published: 2021-03-03
Rated 5 out of 5 by from Great. Finished in record time Easy and fun to use. would use it again. going to recommend to others
Date published: 2021-03-03
Rated 5 out of 5 by from Fast and easy ! I requested help for a problem and literally was 2 mins and problem solved. great!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 449