TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great tool when times are hard! it's easy, helpful, resourceful and a good service they provide.
Date published: 2021-03-01
Rated 5 out of 5 by from Very easy to use. The directions were clear and easy to follow. The fact that I could work on my inputting my data at different times was also a plus.
Date published: 2021-03-01
Rated 5 out of 5 by from Fast easy and free Free easy and fast Free easy and fast Free easy and fast
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy and helpful. It's awesome! I was able to speak to a Turbo Tax Expert and get assistance very easily. They shared my screen and directed me to the problem and helped correct it. It made it easy and efficient.
Date published: 2021-03-01
Rated 5 out of 5 by from So quick and easy! This is absolutely so easy and they walk u through every step of the way! They make it easy for anyone to do this themselves! Thx TurboTax! My mom uses them as well.
Date published: 2021-03-01
Rated 5 out of 5 by from Super Easy EVERYTIME This system is always easy to use and I file with little to no help at all.
Date published: 2021-03-01
Rated 5 out of 5 by from So easy thank you for making this a seamless process for someone who has never done their taxes on their own.
Date published: 2021-03-01
Rated 4 out of 5 by from Be Patient, but you can do it! I have been filing on here for 6 years, and this year was the hardest. Mostly due to the the new items they put in. I busted my hump, got frustrated when last years paperwork tried to stop me, but Intuit's tax chat live helped me find the tools to clear away the rubbish and steer through to the finish line. I ended up with almost $4,500 in return this year! Thanks again Rochelle for your patience and awesome knowhow of the system.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome It was very easy to file. I had a simple return and didn't take long to e-file it and it was free. Thank ya'll for ya'lls service
Date published: 2021-03-01
Rated 5 out of 5 by from Great Experience Debra was helpful and got me right through the process! She kept it real.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 439
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great tool when times are hard! it's easy, helpful, resourceful and a good service they provide.
Date published: 2021-03-01
Rated 5 out of 5 by from Very easy to use. The directions were clear and easy to follow. The fact that I could work on my inputting my data at different times was also a plus.
Date published: 2021-03-01
Rated 5 out of 5 by from Fast easy and free Free easy and fast Free easy and fast Free easy and fast
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy and helpful. It's awesome! I was able to speak to a Turbo Tax Expert and get assistance very easily. They shared my screen and directed me to the problem and helped correct it. It made it easy and efficient.
Date published: 2021-03-01
Rated 5 out of 5 by from So quick and easy! This is absolutely so easy and they walk u through every step of the way! They make it easy for anyone to do this themselves! Thx TurboTax! My mom uses them as well.
Date published: 2021-03-01
Rated 5 out of 5 by from Super Easy EVERYTIME This system is always easy to use and I file with little to no help at all.
Date published: 2021-03-01
Rated 5 out of 5 by from So easy thank you for making this a seamless process for someone who has never done their taxes on their own.
Date published: 2021-03-01
Rated 4 out of 5 by from Be Patient, but you can do it! I have been filing on here for 6 years, and this year was the hardest. Mostly due to the the new items they put in. I busted my hump, got frustrated when last years paperwork tried to stop me, but Intuit's tax chat live helped me find the tools to clear away the rubbish and steer through to the finish line. I ended up with almost $4,500 in return this year! Thanks again Rochelle for your patience and awesome knowhow of the system.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome It was very easy to file. I had a simple return and didn't take long to e-file it and it was free. Thank ya'll for ya'lls service
Date published: 2021-03-01
Rated 5 out of 5 by from Great Experience Debra was helpful and got me right through the process! She kept it real.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 439