TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
elyseenk98 from
Turbo tax makes it easy breezy!
I love working with turbo tax each year - it makes me feel much less stressed to do my taxes because it's so helpful and easy!
Date published: 2023-04-19
Rated 5 out of 5 by
Tony da Tiger from
Nice
Seems to be straight forward and easy to use. Have used for many years now.
Date published: 2023-04-19
Rated 3 out of 5 by
FSA1994 from
The process was easy but the fees kept increasing
Not bad. Ease of use is great. I don't like the fact that the fees change so much throughout the filing process. But it is what it is.
Date published: 2023-04-19
Rated 5 out of 5 by
macbrew from
amazing
it was easy and simple to use and the process went by quick
Date published: 2023-04-19
Rated 4 out of 5 by
LauwerTaxesPlz from
Low Stress, Low Energy, Low Funds...
It was relatively smooth but I have never done my own taxes before so I was just trying to get a grip of it. Do to extenuating circumstances (My tax forms being delivered to the wrong address) I was unable to actually file until the last day but the process was pretty straightforward. I wish I had gotten assistance from an expert because I prefer someone to walk me through but it all works itself out in the end.
Date published: 2023-04-19
Rated 3 out of 5 by
juicebox13 from
okay but....
I enjoy using the Turbotax service because it is usually very simple. But it's clearly advertised as free for e-filing. And every year, I am charged a fee to file my federal and state tax return. It's becoming frustrating. I'm paying in fees to do it myself what I could pay a tax professional. And thats with the base level
Date published: 2023-04-19
Rated 5 out of 5 by
LouVPan from
turbo tax is a must use tool for your tax filing
Turbo Tax was quick and straight forward, easy to use, live call from expert tax help was a great tool to use.
Date published: 2023-04-19
Rated 1 out of 5 by
FedUpwithBeingRippedOff from
Way too expensive for what you get
Horrible, paid way too much to get nothing out of it.
Date published: 2023-04-19
Rated 5 out of 5 by
BillEarl from
TT got the Job done
I waited to last minute and TT got it done in time
Date published: 2023-04-19
Rated 5 out of 5 by
Alicat28 from
TurboTax Is Still Worth the $$
I have used Turbo Tax for most of a decade now. It is clear, excellent user interface, myriad options for help, excellent details, fast.
All TurboTax® Offerings Reviews - Page 439
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
elyseenk98 from
Turbo tax makes it easy breezy!
I love working with turbo tax each year - it makes me feel much less stressed to do my taxes because it's so helpful and easy!
Date published: 2023-04-19
Rated 5 out of 5 by
Tony da Tiger from
Nice
Seems to be straight forward and easy to use. Have used for many years now.
Date published: 2023-04-19
Rated 3 out of 5 by
FSA1994 from
The process was easy but the fees kept increasing
Not bad. Ease of use is great. I don't like the fact that the fees change so much throughout the filing process. But it is what it is.
Date published: 2023-04-19
Rated 5 out of 5 by
macbrew from
amazing
it was easy and simple to use and the process went by quick
Date published: 2023-04-19
Rated 4 out of 5 by
LauwerTaxesPlz from
Low Stress, Low Energy, Low Funds...
It was relatively smooth but I have never done my own taxes before so I was just trying to get a grip of it. Do to extenuating circumstances (My tax forms being delivered to the wrong address) I was unable to actually file until the last day but the process was pretty straightforward. I wish I had gotten assistance from an expert because I prefer someone to walk me through but it all works itself out in the end.
Date published: 2023-04-19
Rated 3 out of 5 by
juicebox13 from
okay but....
I enjoy using the Turbotax service because it is usually very simple. But it's clearly advertised as free for e-filing. And every year, I am charged a fee to file my federal and state tax return. It's becoming frustrating. I'm paying in fees to do it myself what I could pay a tax professional. And thats with the base level
Date published: 2023-04-19
Rated 5 out of 5 by
LouVPan from
turbo tax is a must use tool for your tax filing
Turbo Tax was quick and straight forward, easy to use, live call from expert tax help was a great tool to use.
Date published: 2023-04-19
Rated 1 out of 5 by
FedUpwithBeingRippedOff from
Way too expensive for what you get
Horrible, paid way too much to get nothing out of it.
Date published: 2023-04-19
Rated 5 out of 5 by
BillEarl from
TT got the Job done
I waited to last minute and TT got it done in time
Date published: 2023-04-19
Rated 5 out of 5 by
Alicat28 from
TurboTax Is Still Worth the $$
I have used Turbo Tax for most of a decade now. It is clear, excellent user interface, myriad options for help, excellent details, fast.
All TurboTax® Offerings Reviews - Page 439
Date published: 2023-04-19