TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Terrific and easy to use Very easy to use and helpful and simple steps were terrific in maximizing the refund.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax help has gone downhill I use Turbo Tax each year. This year I felt that there was less help and more gaps in the step by step instructions. I was confused and left in the dark. The price keeps going up, but the support is going down.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Awsome! Turbo Tax is Awsome! Easy and Fast! No problems and very helpful.
Date published: 2021-03-01
Rated 1 out of 5 by from expect to pay more I thought I was going to get a free service, 220.00 dollars later. I had to pay more because refund was bigger. They should say that. I will use tax slayer for 39.95 next time.
Date published: 2021-03-01
Rated 5 out of 5 by from Filing with Ease The ability to import information that doesn't change year to year makes the product easy and efficient to use. I love this about turbotax.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax Always Makes it Easy Used the live agent feature this year FOR FREE and it was SUPER helpful! My agent was patient and courteous, and helped me make sure I was entering the right property tax info.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax making doing my taxes easy. Turbo tax makes doing taxes easy. The whole process cuts down on my stress tremendously.It is very helpful
Date published: 2021-03-01
Rated 5 out of 5 by from Different Year Same Tax Software Turbo Tax once again makes filing my taxes a quick and easy process that requires anywhere from 15-30 mins depending on what's changed from year to year.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the best!!! The App is very user friendly. When I needed to speak with an expert by phone to get clarification of the documentation needed; it took less than 3 minutes for the expert to provide the explanation and walk me through uploading the document.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Great so great OMG I love doing taxes so yum yum!!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 434
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Terrific and easy to use Very easy to use and helpful and simple steps were terrific in maximizing the refund.
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax help has gone downhill I use Turbo Tax each year. This year I felt that there was less help and more gaps in the step by step instructions. I was confused and left in the dark. The price keeps going up, but the support is going down.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax Awsome! Turbo Tax is Awsome! Easy and Fast! No problems and very helpful.
Date published: 2021-03-01
Rated 1 out of 5 by from expect to pay more I thought I was going to get a free service, 220.00 dollars later. I had to pay more because refund was bigger. They should say that. I will use tax slayer for 39.95 next time.
Date published: 2021-03-01
Rated 5 out of 5 by from Filing with Ease The ability to import information that doesn't change year to year makes the product easy and efficient to use. I love this about turbotax.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax Always Makes it Easy Used the live agent feature this year FOR FREE and it was SUPER helpful! My agent was patient and courteous, and helped me make sure I was entering the right property tax info.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax making doing my taxes easy. Turbo tax makes doing taxes easy. The whole process cuts down on my stress tremendously.It is very helpful
Date published: 2021-03-01
Rated 5 out of 5 by from Different Year Same Tax Software Turbo Tax once again makes filing my taxes a quick and easy process that requires anywhere from 15-30 mins depending on what's changed from year to year.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the best!!! The App is very user friendly. When I needed to speak with an expert by phone to get clarification of the documentation needed; it took less than 3 minutes for the expert to provide the explanation and walk me through uploading the document.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Great so great OMG I love doing taxes so yum yum!!
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 434