TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Mind at Ease I have never had a Problem with Turbo Tax. Enough Said.
Date published: 2023-04-19
Rated 1 out of 5 by from Required me to buy a whole new computer. Turbotax required me to buy a whole new computer this year just to do my taxes. Existing computer with os was too old for them. Apple with Intuit hardly have to work at keeping Consumerism up. Think I'll be hiring a tax professional next year. Suggestion: Issue a turbotax program that can be used year after year, but with in App purchases for each tax year. So each year would be it's own purchasable module within the program itself. That might get around any requirements imposed by apple to keep computer to Apples OS spec for new apps.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is easy and helpful Great Product! Simple steps to guide you through the entire process
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome sauce My CPA was awesome. great work!!! stayed with me the whole time until i was finished
Date published: 2023-04-19
Rated 5 out of 5 by from Excelente Atencion Atencion Excelente. CETH Gracias se porto muy amable y me ayudo
Date published: 2023-04-19
Rated 5 out of 5 by from I love it because it is very user friendly! I have used TT for years now and couldn't imagine changing my tax services.
Date published: 2023-04-19
Rated 5 out of 5 by from great service Very helpful will use again. Had a problem and the team helped me fix it!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is quick and easy It took the stress out of taxes. I was always used this to file my taxes
Date published: 2023-04-19
Rated 4 out of 5 by from Helpful, but lengthy Questions and review after payment were exhausting.
Date published: 2023-04-19
Rated 3 out of 5 by from I liked it much better before this year This years turbo tax i found to be much more difficult to move forward and back to the exact spot i wanted it and i liked it better when it gave me a running total across the top
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 433
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Mind at Ease I have never had a Problem with Turbo Tax. Enough Said.
Date published: 2023-04-19
Rated 1 out of 5 by from Required me to buy a whole new computer. Turbotax required me to buy a whole new computer this year just to do my taxes. Existing computer with os was too old for them. Apple with Intuit hardly have to work at keeping Consumerism up. Think I'll be hiring a tax professional next year. Suggestion: Issue a turbotax program that can be used year after year, but with in App purchases for each tax year. So each year would be it's own purchasable module within the program itself. That might get around any requirements imposed by apple to keep computer to Apples OS spec for new apps.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is easy and helpful Great Product! Simple steps to guide you through the entire process
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome sauce My CPA was awesome. great work!!! stayed with me the whole time until i was finished
Date published: 2023-04-19
Rated 5 out of 5 by from Excelente Atencion Atencion Excelente. CETH Gracias se porto muy amable y me ayudo
Date published: 2023-04-19
Rated 5 out of 5 by from I love it because it is very user friendly! I have used TT for years now and couldn't imagine changing my tax services.
Date published: 2023-04-19
Rated 5 out of 5 by from great service Very helpful will use again. Had a problem and the team helped me fix it!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is quick and easy It took the stress out of taxes. I was always used this to file my taxes
Date published: 2023-04-19
Rated 4 out of 5 by from Helpful, but lengthy Questions and review after payment were exhausting.
Date published: 2023-04-19
Rated 3 out of 5 by from I liked it much better before this year This years turbo tax i found to be much more difficult to move forward and back to the exact spot i wanted it and i liked it better when it gave me a running total across the top
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 433