TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 5 out of 5 by
Star B from
Awesome Ease of Use
It was very easy to use. I was able to file my taxes with no issues. Thank you turbo tax!
Date published: 2023-04-19
Rated 3 out of 5 by
ReallyIhavetodothis from
Would be awesome without upsales
I love TurboTax. My brother was a CPA and told me to start using it over 30 years ago. I hired a tax specialist once after that and guess what - she used TurboTax. I did not enjoy my experience today. At least 1/2 of my prep time was spent saying no to ads.
Date published: 2023-04-19
Rated 5 out of 5 by
pilot007 from
Fast, Easyish using it for years
Good Stuff as always. Easy to use. Thats all Folks
Date published: 2023-04-19
Rated 5 out of 5 by
G Mil from
easy easy easy
I will never pay anyone to do my taxes ever again.
Date published: 2023-04-19
Rated 5 out of 5 by
Mikey00707 from
Appreciation
Thanks Intuit, your developers have made doing our taxes very easy to do and well worth the price. We thank you for your excellent product and hard work!
Date published: 2023-04-19
Rated 4 out of 5 by
Jose199 from
Turbo Tax is great!
Easy to manage and supportive through each step of the filing process.
Date published: 2023-04-19
Rated 2 out of 5 by
Philmy from
Way too expensive for standard filing
Easy to use, but cost is stupid high. Going with something else next year.
Date published: 2023-04-19
Rated 1 out of 5 by
Turbotax_lobbys_thegov from
Booo you lobby the government to ensure business
What am I paying for? This interface is rough. Customer service on the phone was not helpful. The IRS knows what I owe, they should just send a bill. I clicked through a bunch of things just to see that turbotax made a mistake that should have been easy but took me 2 hours to figure out. On the phone, the rep said sorry can't help you at all.
Date published: 2023-04-19
Rated 5 out of 5 by
surfer374 from
Easy To Use
It tells me in plain English, keeps all my previous data from 2013. Pleased with the experience
Date published: 2023-04-19
Rated 3 out of 5 by
niko23 from
prices going up
I have a love-hate relationship. For someone who has been doing TurboTax for 7 years I wish there were better deals other than that awesome easy program to help w taxes.
All TurboTax® Offerings Reviews - Page 432
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Star B from
Awesome Ease of Use
It was very easy to use. I was able to file my taxes with no issues. Thank you turbo tax!
Date published: 2023-04-19
Rated 3 out of 5 by
ReallyIhavetodothis from
Would be awesome without upsales
I love TurboTax. My brother was a CPA and told me to start using it over 30 years ago. I hired a tax specialist once after that and guess what - she used TurboTax. I did not enjoy my experience today. At least 1/2 of my prep time was spent saying no to ads.
Date published: 2023-04-19
Rated 5 out of 5 by
pilot007 from
Fast, Easyish using it for years
Good Stuff as always. Easy to use. Thats all Folks
Date published: 2023-04-19
Rated 5 out of 5 by
G Mil from
easy easy easy
I will never pay anyone to do my taxes ever again.
Date published: 2023-04-19
Rated 5 out of 5 by
Mikey00707 from
Appreciation
Thanks Intuit, your developers have made doing our taxes very easy to do and well worth the price. We thank you for your excellent product and hard work!
Date published: 2023-04-19
Rated 4 out of 5 by
Jose199 from
Turbo Tax is great!
Easy to manage and supportive through each step of the filing process.
Date published: 2023-04-19
Rated 2 out of 5 by
Philmy from
Way too expensive for standard filing
Easy to use, but cost is stupid high. Going with something else next year.
Date published: 2023-04-19
Rated 1 out of 5 by
Turbotax_lobbys_thegov from
Booo you lobby the government to ensure business
What am I paying for? This interface is rough. Customer service on the phone was not helpful. The IRS knows what I owe, they should just send a bill. I clicked through a bunch of things just to see that turbotax made a mistake that should have been easy but took me 2 hours to figure out. On the phone, the rep said sorry can't help you at all.
Date published: 2023-04-19
Rated 5 out of 5 by
surfer374 from
Easy To Use
It tells me in plain English, keeps all my previous data from 2013. Pleased with the experience
Date published: 2023-04-19
Rated 3 out of 5 by
niko23 from
prices going up
I have a love-hate relationship. For someone who has been doing TurboTax for 7 years I wish there were better deals other than that awesome easy program to help w taxes.
All TurboTax® Offerings Reviews - Page 432
Date published: 2023-04-19