TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from TurboTax Used to be Awesome I’ve seen an increase in prices each year and really over charging even for $0 returns. It’s probably my last year filing with Turbotax
Date published: 2023-04-19
Rated 5 out of 5 by from great program The program was very helpful, expedient and informative!
Date published: 2023-04-19
Rated 5 out of 5 by from AWESOME VERY EASY! Great experience. There are many tips along the way to assist in the process.
Date published: 2023-04-19
Rated 5 out of 5 by from love turbotax love how easy it is to track and use from self employed quickbooks to turbo tax we love your product
Date published: 2023-04-19
Rated 3 out of 5 by from State Return I was informed I would get one State Return free. I was charged for both returns.
Date published: 2023-04-19
Rated 4 out of 5 by from 2022 taxes Generally it was good. I am puzzled why there was no place to enter Mileage on Stacey's business. I also need to backtrack and file 2021 taxes. Much of the information was entered months ago into Turbotax, but I do not see how to backtrack and update/file it.
Date published: 2023-04-19
Rated 1 out of 5 by from Unable to use services Unable to use paid services. Unable to contact live employee or customer service.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax makes it easy breezy! I love working with turbo tax each year - it makes me feel much less stressed to do my taxes because it's so helpful and easy!
Date published: 2023-04-19
Rated 5 out of 5 by from Nice Seems to be straight forward and easy to use. Have used for many years now.
Date published: 2023-04-19
Rated 3 out of 5 by from The process was easy but the fees kept increasing Not bad. Ease of use is great. I don't like the fact that the fees change so much throughout the filing process. But it is what it is.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 427
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax Used to be Awesome I’ve seen an increase in prices each year and really over charging even for $0 returns. It’s probably my last year filing with Turbotax
Date published: 2023-04-19
Rated 5 out of 5 by from great program The program was very helpful, expedient and informative!
Date published: 2023-04-19
Rated 5 out of 5 by from AWESOME VERY EASY! Great experience. There are many tips along the way to assist in the process.
Date published: 2023-04-19
Rated 5 out of 5 by from love turbotax love how easy it is to track and use from self employed quickbooks to turbo tax we love your product
Date published: 2023-04-19
Rated 3 out of 5 by from State Return I was informed I would get one State Return free. I was charged for both returns.
Date published: 2023-04-19
Rated 4 out of 5 by from 2022 taxes Generally it was good. I am puzzled why there was no place to enter Mileage on Stacey's business. I also need to backtrack and file 2021 taxes. Much of the information was entered months ago into Turbotax, but I do not see how to backtrack and update/file it.
Date published: 2023-04-19
Rated 1 out of 5 by from Unable to use services Unable to use paid services. Unable to contact live employee or customer service.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax makes it easy breezy! I love working with turbo tax each year - it makes me feel much less stressed to do my taxes because it's so helpful and easy!
Date published: 2023-04-19
Rated 5 out of 5 by from Nice Seems to be straight forward and easy to use. Have used for many years now.
Date published: 2023-04-19
Rated 3 out of 5 by from The process was easy but the fees kept increasing Not bad. Ease of use is great. I don't like the fact that the fees change so much throughout the filing process. But it is what it is.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 427