TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from FIX THE SIZING ON THE CREDIT CARD PAYMENT PAGE EITHER FIX THE SIZING SO USERS DON'T HAVE TO TAB 4X TO GET TO THE CONTINUE BUTTON, OR ADD A SCROLL BAR. VERY, VERY, VERY BAD UI, LIKE WEB 1.0 IN 1993. JEESH! VERY, VERY, VERY BAD UI
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent Awesome. I just keep coming back for more. TurboTax forever!!
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax is always great great ease of access and the ability to go item by item really helps
Date published: 2023-04-19
Rated 4 out of 5 by from Well guided Tax return The 2022 Tax return experience was well done. I liked the race timer, as it helped me notice that it took me 3 hours to file my taxes, not 1-hour. I can plan better. -- The softwear guided me so well, didn't need to reach out for support... it was worth paying the premium price for the deductible. Thank you team.
Date published: 2023-04-19
Rated 4 out of 5 by from Good I generally like TTax and have used it many years. My stock trading is making it more difficult to do on my own and I could use a little more guidance. I would also like to see ability to import data directly from PDF forms into TT.
Date published: 2023-04-19
Rated 5 out of 5 by from Super Helpful TurboTax made doing my taxes this year a breeze. I'm grateful.
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax was fast and relatively. Easy it was good and went very fast the process was relatively easy
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo is the way to Go!! Super Easy!! I would recommend this method to anyone!
Date published: 2023-04-19
Rated 4 out of 5 by from Good, but there is some awkward instructions Very frustrating trying to navigate crypto investments. Worked briefly with Michelle to clear up a couple of entries. She was very helpful.
Date published: 2023-04-19
Rated 5 out of 5 by from Very helpful for anytime of day questions I engaged with a Turbo Tax agent and she was very informative and helped me figure out the situation I was in.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 420
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from FIX THE SIZING ON THE CREDIT CARD PAYMENT PAGE EITHER FIX THE SIZING SO USERS DON'T HAVE TO TAB 4X TO GET TO THE CONTINUE BUTTON, OR ADD A SCROLL BAR. VERY, VERY, VERY BAD UI, LIKE WEB 1.0 IN 1993. JEESH! VERY, VERY, VERY BAD UI
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent Awesome. I just keep coming back for more. TurboTax forever!!
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax is always great great ease of access and the ability to go item by item really helps
Date published: 2023-04-19
Rated 4 out of 5 by from Well guided Tax return The 2022 Tax return experience was well done. I liked the race timer, as it helped me notice that it took me 3 hours to file my taxes, not 1-hour. I can plan better. -- The softwear guided me so well, didn't need to reach out for support... it was worth paying the premium price for the deductible. Thank you team.
Date published: 2023-04-19
Rated 4 out of 5 by from Good I generally like TTax and have used it many years. My stock trading is making it more difficult to do on my own and I could use a little more guidance. I would also like to see ability to import data directly from PDF forms into TT.
Date published: 2023-04-19
Rated 5 out of 5 by from Super Helpful TurboTax made doing my taxes this year a breeze. I'm grateful.
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax was fast and relatively. Easy it was good and went very fast the process was relatively easy
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo is the way to Go!! Super Easy!! I would recommend this method to anyone!
Date published: 2023-04-19
Rated 4 out of 5 by from Good, but there is some awkward instructions Very frustrating trying to navigate crypto investments. Worked briefly with Michelle to clear up a couple of entries. She was very helpful.
Date published: 2023-04-19
Rated 5 out of 5 by from Very helpful for anytime of day questions I engaged with a Turbo Tax agent and she was very informative and helped me figure out the situation I was in.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 420