TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 1 out of 5 by
Spent 2 hours to pay 25 from
FIX THE SIZING ON THE CREDIT CARD PAYMENT PAGE
EITHER FIX THE SIZING SO USERS DON'T HAVE TO TAB 4X TO GET TO THE CONTINUE BUTTON, OR ADD A SCROLL BAR. VERY, VERY, VERY BAD UI, LIKE WEB 1.0 IN 1993. JEESH! VERY, VERY, VERY BAD UI
Date published: 2023-04-19
Rated 5 out of 5 by
Peponi from
Excellent
Awesome. I just keep coming back for more. TurboTax forever!!
Date published: 2023-04-19
Rated 5 out of 5 by
brianw0004284032 from
turbo tax is always great
great ease of access and the ability to go item by item really helps
Date published: 2023-04-19
Rated 4 out of 5 by
1daful from
Well guided Tax return
The 2022 Tax return experience was well done. I liked the race timer, as it helped me notice that it took me 3 hours to file my taxes, not 1-hour. I can plan better. -- The softwear guided me so well, didn't need to reach out for support... it was worth paying the premium price for the deductible. Thank you team.
Date published: 2023-04-19
Rated 4 out of 5 by
John Montana from
Good
I generally like TTax and have used it many years. My stock trading is making it more difficult to do on my own and I could use a little more guidance. I would also like to see ability to import data directly from PDF forms into TT.
Date published: 2023-04-19
Rated 5 out of 5 by
Anders B from
Super Helpful
TurboTax made doing my taxes this year a breeze. I'm grateful.
Date published: 2023-04-19
Rated 5 out of 5 by
max capps from
turbo tax was fast and relatively. Easy
it was good and went very fast the process was relatively easy
Date published: 2023-04-19
Rated 5 out of 5 by
Chavo525 from
Turbo is the way to Go!!
Super Easy!! I would recommend this method to anyone!
Date published: 2023-04-19
Rated 4 out of 5 by
Procrastinator66 from
Good, but there is some awkward instructions
Very frustrating trying to navigate crypto investments. Worked briefly with Michelle to clear up a couple of entries. She was very helpful.
Date published: 2023-04-19
Rated 5 out of 5 by
Quitos from
Very helpful for anytime of day questions
I engaged with a Turbo Tax agent and she was very informative and helped me figure out the situation I was in.
All TurboTax® Offerings Reviews - Page 420
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Spent 2 hours to pay 25 from
FIX THE SIZING ON THE CREDIT CARD PAYMENT PAGE
EITHER FIX THE SIZING SO USERS DON'T HAVE TO TAB 4X TO GET TO THE CONTINUE BUTTON, OR ADD A SCROLL BAR. VERY, VERY, VERY BAD UI, LIKE WEB 1.0 IN 1993. JEESH! VERY, VERY, VERY BAD UI
Date published: 2023-04-19
Rated 5 out of 5 by
Peponi from
Excellent
Awesome. I just keep coming back for more. TurboTax forever!!
Date published: 2023-04-19
Rated 5 out of 5 by
brianw0004284032 from
turbo tax is always great
great ease of access and the ability to go item by item really helps
Date published: 2023-04-19
Rated 4 out of 5 by
1daful from
Well guided Tax return
The 2022 Tax return experience was well done. I liked the race timer, as it helped me notice that it took me 3 hours to file my taxes, not 1-hour. I can plan better. -- The softwear guided me so well, didn't need to reach out for support... it was worth paying the premium price for the deductible. Thank you team.
Date published: 2023-04-19
Rated 4 out of 5 by
John Montana from
Good
I generally like TTax and have used it many years. My stock trading is making it more difficult to do on my own and I could use a little more guidance. I would also like to see ability to import data directly from PDF forms into TT.
Date published: 2023-04-19
Rated 5 out of 5 by
Anders B from
Super Helpful
TurboTax made doing my taxes this year a breeze. I'm grateful.
Date published: 2023-04-19
Rated 5 out of 5 by
max capps from
turbo tax was fast and relatively. Easy
it was good and went very fast the process was relatively easy
Date published: 2023-04-19
Rated 5 out of 5 by
Chavo525 from
Turbo is the way to Go!!
Super Easy!! I would recommend this method to anyone!
Date published: 2023-04-19
Rated 4 out of 5 by
Procrastinator66 from
Good, but there is some awkward instructions
Very frustrating trying to navigate crypto investments. Worked briefly with Michelle to clear up a couple of entries. She was very helpful.
Date published: 2023-04-19
Rated 5 out of 5 by
Quitos from
Very helpful for anytime of day questions
I engaged with a Turbo Tax agent and she was very informative and helped me figure out the situation I was in.
All TurboTax® Offerings Reviews - Page 420
Date published: 2023-04-19