TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from great software and customer service the interface is very easy to follow. great customer service
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use I use Turbotax every year and it's always easy to use, and I am satisfied with the results I get.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome Ease of Use It was very easy to use. I was able to file my taxes with no issues. Thank you turbo tax!
Date published: 2023-04-19
Rated 3 out of 5 by from Would be awesome without upsales I love TurboTax. My brother was a CPA and told me to start using it over 30 years ago. I hired a tax specialist once after that and guess what - she used TurboTax. I did not enjoy my experience today. At least 1/2 of my prep time was spent saying no to ads.
Date published: 2023-04-19
Rated 5 out of 5 by from Fast, Easyish using it for years Good Stuff as always. Easy to use. Thats all Folks
Date published: 2023-04-19
Rated 5 out of 5 by from easy easy easy I will never pay anyone to do my taxes ever again.
Date published: 2023-04-19
Rated 5 out of 5 by from Appreciation Thanks Intuit, your developers have made doing our taxes very easy to do and well worth the price. We thank you for your excellent product and hard work!
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is great! Easy to manage and supportive through each step of the filing process.
Date published: 2023-04-19
Rated 2 out of 5 by from Way too expensive for standard filing Easy to use, but cost is stupid high. Going with something else next year.
Date published: 2023-04-19
Rated 1 out of 5 by from Booo you lobby the government to ensure business What am I paying for? This interface is rough. Customer service on the phone was not helpful. The IRS knows what I owe, they should just send a bill. I clicked through a bunch of things just to see that turbotax made a mistake that should have been easy but took me 2 hours to figure out. On the phone, the rep said sorry can't help you at all.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 415
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great software and customer service the interface is very easy to follow. great customer service
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use I use Turbotax every year and it's always easy to use, and I am satisfied with the results I get.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome Ease of Use It was very easy to use. I was able to file my taxes with no issues. Thank you turbo tax!
Date published: 2023-04-19
Rated 3 out of 5 by from Would be awesome without upsales I love TurboTax. My brother was a CPA and told me to start using it over 30 years ago. I hired a tax specialist once after that and guess what - she used TurboTax. I did not enjoy my experience today. At least 1/2 of my prep time was spent saying no to ads.
Date published: 2023-04-19
Rated 5 out of 5 by from Fast, Easyish using it for years Good Stuff as always. Easy to use. Thats all Folks
Date published: 2023-04-19
Rated 5 out of 5 by from easy easy easy I will never pay anyone to do my taxes ever again.
Date published: 2023-04-19
Rated 5 out of 5 by from Appreciation Thanks Intuit, your developers have made doing our taxes very easy to do and well worth the price. We thank you for your excellent product and hard work!
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is great! Easy to manage and supportive through each step of the filing process.
Date published: 2023-04-19
Rated 2 out of 5 by from Way too expensive for standard filing Easy to use, but cost is stupid high. Going with something else next year.
Date published: 2023-04-19
Rated 1 out of 5 by from Booo you lobby the government to ensure business What am I paying for? This interface is rough. Customer service on the phone was not helpful. The IRS knows what I owe, they should just send a bill. I clicked through a bunch of things just to see that turbotax made a mistake that should have been easy but took me 2 hours to figure out. On the phone, the rep said sorry can't help you at all.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 415