TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 2 out of 5 by
sumen das from
OK for federal, not so great for multi state
Federal tax filing was great. They have the right tools to import tax docs. Filing state tax for someone residing in one state but filing for another state may not be too great of an experience. For me married-filing-jointly, residing in NJ employed in NY, I have to file 2 state tax returns, and the gross income for NY was showing total gross family income including my spouse's salary though my spouse doesnt work in NY, which led to much higher NY state tax due. This looks incorrect to me, so I dint file state tax with turbo
Date published: 2023-04-19
Rated 5 out of 5 by
Mchoco from
Great service
Turbo tax is great! They are always very efficient with getting things sent. Saves me every year!
Date published: 2023-04-19
Rated 5 out of 5 by
marta29 from
Wonderful!
Very good service. Fast and easy. Very helpful. Good price.
Date published: 2023-04-19
Rated 5 out of 5 by
CW001 from
Great user friendly app
Great step by step process and explanation. thank you
Date published: 2023-04-19
Rated 5 out of 5 by
Famof7ppl from
I always come back
I have been using this program for a while. Never had issues.
Date published: 2023-04-19
Rated 5 out of 5 by
Laucp from
Excelente servicio
Me gusta mucho poder tener una aplicación como turbo tax para presentar personalmente mis impuestos. Thank you
Date published: 2023-04-19
Rated 5 out of 5 by
null from
Easy
Quick and easy to understand. Use it every year with little problem s
Date published: 2023-04-19
Rated 3 out of 5 by
dwdq2020 from
turbotax is ok
Confusing at times and price has gone up since I first started using turbo tax. I didn't get my last two state taxes until six months after filing.
Date published: 2023-04-19
Rated 5 out of 5 by
CyberKeiko from
Turbo Tax is an intuitive tax service for good $$
Every year they get better in helping me file my taxes, which is great because this is a very stressful situation. Thanks!
Date published: 2023-04-19
Rated 5 out of 5 by
Ben009 from
TuboTax prompts you to minimize your taxes.
I typically have both employment & business income which increases the complexity of my returns. So, I hate doing my taxes but TurboTax makes it as painless as possible.
All TurboTax® Offerings Reviews - Page 413
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
sumen das from
OK for federal, not so great for multi state
Federal tax filing was great. They have the right tools to import tax docs. Filing state tax for someone residing in one state but filing for another state may not be too great of an experience. For me married-filing-jointly, residing in NJ employed in NY, I have to file 2 state tax returns, and the gross income for NY was showing total gross family income including my spouse's salary though my spouse doesnt work in NY, which led to much higher NY state tax due. This looks incorrect to me, so I dint file state tax with turbo
Date published: 2023-04-19
Rated 5 out of 5 by
Mchoco from
Great service
Turbo tax is great! They are always very efficient with getting things sent. Saves me every year!
Date published: 2023-04-19
Rated 5 out of 5 by
marta29 from
Wonderful!
Very good service. Fast and easy. Very helpful. Good price.
Date published: 2023-04-19
Rated 5 out of 5 by
CW001 from
Great user friendly app
Great step by step process and explanation. thank you
Date published: 2023-04-19
Rated 5 out of 5 by
Famof7ppl from
I always come back
I have been using this program for a while. Never had issues.
Date published: 2023-04-19
Rated 5 out of 5 by
Laucp from
Excelente servicio
Me gusta mucho poder tener una aplicación como turbo tax para presentar personalmente mis impuestos. Thank you
Date published: 2023-04-19
Rated 5 out of 5 by
null from
Easy
Quick and easy to understand. Use it every year with little problem s
Date published: 2023-04-19
Rated 3 out of 5 by
dwdq2020 from
turbotax is ok
Confusing at times and price has gone up since I first started using turbo tax. I didn't get my last two state taxes until six months after filing.
Date published: 2023-04-19
Rated 5 out of 5 by
CyberKeiko from
Turbo Tax is an intuitive tax service for good $$
Every year they get better in helping me file my taxes, which is great because this is a very stressful situation. Thanks!
Date published: 2023-04-19
Rated 5 out of 5 by
Ben009 from
TuboTax prompts you to minimize your taxes.
I typically have both employment & business income which increases the complexity of my returns. So, I hate doing my taxes but TurboTax makes it as painless as possible.
All TurboTax® Offerings Reviews - Page 413
Date published: 2023-04-19