TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Michelle Good . Walked me through the process. Keep telling how to fix it
Date published: 2023-04-19
Rated 4 out of 5 by from Good overall, had some issues but was able to file This year I had a hard with some entry fields, I was able to get it fixed but not sure why this happened multiple times in different spots. Overall, I'm happy with Turbo Tax, it is an easy way to do your own taxes
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is Awesome TurboTax, you stuck with us through the entire process.
Date published: 2023-04-19
Rated 5 out of 5 by from SO EASY I HAVE BEEN USING TURBO TAX FOR YEARS, SO EASY AND I FEEL SAFE WITH THEM, SO FAR NO PROBLEMS.
Date published: 2023-04-19
Rated 5 out of 5 by from Thanks for helping prepare my taxes for last year Tough but got it done thanks for helping getting my taxes done
Date published: 2023-04-19
Rated 3 out of 5 by from Great, easy-to-use, expensive. I've been using TurboTax for a few years now; I appreciate how easy it makes the process of filing taxes, especially this year with multiple types of income forms and in multiple states. However, I've been using it exclusively due to the ability to use the services for free. The services cost me over $180 dollars this year, and I no longer plan on being a repeat customer after this year. If it were not for the last-minute necessity of my filing, I would have sought out alternative and free methods for this year. Please consider re-instating a free option for customers who do NOT wish to work with the tax experts or utilize these services - while they are great, I did not use the service I was forced to pay quite a lot for.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo tax 2023 They were easier than I thought they would be. Took a little more time than I expected.
Date published: 2023-04-19
Rated 5 out of 5 by from Helps Me Get Taxes Done Great Product. Will use again. I'm a 1099 earner and Turbo Tax helped me navigate all the writeoff and expenses to get me the best return.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax rocks! Military veteran approved! I love using turbo tax! They've been my trusted tax preparers since 2015. Very grateful to have their services.
Date published: 2023-04-19
Rated 5 out of 5 by from Love it, best deal possible. When I would run into an issue, turbo tax already predicted the questions and had the answer already on file.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 410
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Michelle Good . Walked me through the process. Keep telling how to fix it
Date published: 2023-04-19
Rated 4 out of 5 by from Good overall, had some issues but was able to file This year I had a hard with some entry fields, I was able to get it fixed but not sure why this happened multiple times in different spots. Overall, I'm happy with Turbo Tax, it is an easy way to do your own taxes
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is Awesome TurboTax, you stuck with us through the entire process.
Date published: 2023-04-19
Rated 5 out of 5 by from SO EASY I HAVE BEEN USING TURBO TAX FOR YEARS, SO EASY AND I FEEL SAFE WITH THEM, SO FAR NO PROBLEMS.
Date published: 2023-04-19
Rated 5 out of 5 by from Thanks for helping prepare my taxes for last year Tough but got it done thanks for helping getting my taxes done
Date published: 2023-04-19
Rated 3 out of 5 by from Great, easy-to-use, expensive. I've been using TurboTax for a few years now; I appreciate how easy it makes the process of filing taxes, especially this year with multiple types of income forms and in multiple states. However, I've been using it exclusively due to the ability to use the services for free. The services cost me over $180 dollars this year, and I no longer plan on being a repeat customer after this year. If it were not for the last-minute necessity of my filing, I would have sought out alternative and free methods for this year. Please consider re-instating a free option for customers who do NOT wish to work with the tax experts or utilize these services - while they are great, I did not use the service I was forced to pay quite a lot for.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo tax 2023 They were easier than I thought they would be. Took a little more time than I expected.
Date published: 2023-04-19
Rated 5 out of 5 by from Helps Me Get Taxes Done Great Product. Will use again. I'm a 1099 earner and Turbo Tax helped me navigate all the writeoff and expenses to get me the best return.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax rocks! Military veteran approved! I love using turbo tax! They've been my trusted tax preparers since 2015. Very grateful to have their services.
Date published: 2023-04-19
Rated 5 out of 5 by from Love it, best deal possible. When I would run into an issue, turbo tax already predicted the questions and had the answer already on file.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 410