TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Turbotax is a great and easy way to file taxes! Turbotax is a great and easy way to file taxes! They checked everything for me and made it as easy as possible to make sure i don't miss anything. The only downside is all the extra fees they charge but its due to me filing under self employment for me.
Date published: 2023-04-19
Rated 4 out of 5 by from Charged me for State tax return All went well but my agent could not help me with an awkward business situation. I filed all of my taxes but I was charged for State Tax filing when I do not have to file in my State. Then, they gave me filing instructions with no information within the document.
Date published: 2023-04-19
Rated 5 out of 5 by from Amazing! First time filer, definitely helped a lot! Easy to use and to navigate.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is Great and Easy This years Edition of TurboTax was easy and great to use. We loved how simple it was and how they made the common person understand each step and make sure we got the most of our return. Thank you TurboTax.
Date published: 2023-04-19
Rated 4 out of 5 by from Mixed Feelings Turbo Tax enabled me to file my taxes quickly and efficiently. I find the info boxes especially helpful. I am disappointed that I was forced to upgrade to the Premium edition as I had a 1099-misc. And the income I received on the 1099-misc was less than the cost of the upgrade!
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is pretty easy to use. The one problem I had was I chose to use sales tax instead of state income tax as a deduction, but then I changed my mind. I was unable to change back to state income tax. I asked how to make the change, and the instructions given were not valid. The last step did not have the box I was told to check. It was not an option, so I was stuck with the mistake I made. Other than that I found Turbo Tax easy to use.
Date published: 2023-04-19
Rated 5 out of 5 by from THANK YOU TURBO TAX! Did the basic Turbo Tax and enjoyed it (as much as one can enjoy doing their taxes). Easy to navigate and thorough. Will use Turbo Tax again.
Date published: 2023-04-19
Rated 5 out of 5 by from So easy after first time around! I feel a lot of the changes this year made doing taxes even easier. The questions were not as redundant and when I looked at the completed documents I understood better where the numbers were going.
Date published: 2023-04-19
Rated 5 out of 5 by from great resource to file taxes Easy. Stress free. guides very helpful. No frustrations.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax definitely makes filing taxes easier! Unfortunately, I waited until the last minute to file my taxes and doing my taxes is never easy as I juggle several jobs, plus my own business. It definitely lessened the hassle of having to file my taxes, especially when I don't keep great records. Higly recommended!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 407
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbotax is a great and easy way to file taxes! Turbotax is a great and easy way to file taxes! They checked everything for me and made it as easy as possible to make sure i don't miss anything. The only downside is all the extra fees they charge but its due to me filing under self employment for me.
Date published: 2023-04-19
Rated 4 out of 5 by from Charged me for State tax return All went well but my agent could not help me with an awkward business situation. I filed all of my taxes but I was charged for State Tax filing when I do not have to file in my State. Then, they gave me filing instructions with no information within the document.
Date published: 2023-04-19
Rated 5 out of 5 by from Amazing! First time filer, definitely helped a lot! Easy to use and to navigate.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is Great and Easy This years Edition of TurboTax was easy and great to use. We loved how simple it was and how they made the common person understand each step and make sure we got the most of our return. Thank you TurboTax.
Date published: 2023-04-19
Rated 4 out of 5 by from Mixed Feelings Turbo Tax enabled me to file my taxes quickly and efficiently. I find the info boxes especially helpful. I am disappointed that I was forced to upgrade to the Premium edition as I had a 1099-misc. And the income I received on the 1099-misc was less than the cost of the upgrade!
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is pretty easy to use. The one problem I had was I chose to use sales tax instead of state income tax as a deduction, but then I changed my mind. I was unable to change back to state income tax. I asked how to make the change, and the instructions given were not valid. The last step did not have the box I was told to check. It was not an option, so I was stuck with the mistake I made. Other than that I found Turbo Tax easy to use.
Date published: 2023-04-19
Rated 5 out of 5 by from THANK YOU TURBO TAX! Did the basic Turbo Tax and enjoyed it (as much as one can enjoy doing their taxes). Easy to navigate and thorough. Will use Turbo Tax again.
Date published: 2023-04-19
Rated 5 out of 5 by from So easy after first time around! I feel a lot of the changes this year made doing taxes even easier. The questions were not as redundant and when I looked at the completed documents I understood better where the numbers were going.
Date published: 2023-04-19
Rated 5 out of 5 by from great resource to file taxes Easy. Stress free. guides very helpful. No frustrations.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax definitely makes filing taxes easier! Unfortunately, I waited until the last minute to file my taxes and doing my taxes is never easy as I juggle several jobs, plus my own business. It definitely lessened the hassle of having to file my taxes, especially when I don't keep great records. Higly recommended!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 407