TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TuboTax prompts you to minimize your taxes. I typically have both employment & business income which increases the complexity of my returns. So, I hate doing my taxes but TurboTax makes it as painless as possible.
Date published: 2023-04-19
Rated 5 out of 5 by from very helpful Was fast and helpful. I have used this method for the past 6 years. I will use them again.
Date published: 2023-04-19
Rated 2 out of 5 by from fine didn't help with Instructions for Form 8915-F. i don't know what that means
Date published: 2023-04-19
Rated 3 out of 5 by from TurboTax Busted My Chops! I have been a regular user of TurboTax for many years. This year, I mistakenly thought (from previous experience) that once you submitted your return for review there were just a few more steps to e-file. Not this year, a whole bunch of other steps were added to fill out and find the information to add repeatedly. This delayed the posting of my return to 4/19/23, just after midnight! Thank you for the extra steps I had not counted on as I only had today available to work on my taxes.
Date published: 2023-04-19
Rated 4 out of 5 by from Good but feels like i'm missing somethings It's good but I always feel like I'm missing something
Date published: 2023-04-19
Rated 3 out of 5 by from I was confused Not as straightforward as it could be, but what can you do. I was confused almost the whole time but that's okay we eventually got there.
Date published: 2023-04-19
Rated 5 out of 5 by from Thanks I can always run through and fill these forms out in a jiffy. I liked the timer.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great Easy to use, Able to use at anytime, will use it next year.
Date published: 2023-04-19
Rated 5 out of 5 by from QBI deleting She was patient and friendly, she solved my problem
Date published: 2023-04-19
Rated 5 out of 5 by from AWESOME!!!!! GREAT HELP PUSHED ONE WRONG BUTTON AND HE WAS SO KIND AND NOT RUDE WITH HIS HELP!!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 406
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TuboTax prompts you to minimize your taxes. I typically have both employment & business income which increases the complexity of my returns. So, I hate doing my taxes but TurboTax makes it as painless as possible.
Date published: 2023-04-19
Rated 5 out of 5 by from very helpful Was fast and helpful. I have used this method for the past 6 years. I will use them again.
Date published: 2023-04-19
Rated 2 out of 5 by from fine didn't help with Instructions for Form 8915-F. i don't know what that means
Date published: 2023-04-19
Rated 3 out of 5 by from TurboTax Busted My Chops! I have been a regular user of TurboTax for many years. This year, I mistakenly thought (from previous experience) that once you submitted your return for review there were just a few more steps to e-file. Not this year, a whole bunch of other steps were added to fill out and find the information to add repeatedly. This delayed the posting of my return to 4/19/23, just after midnight! Thank you for the extra steps I had not counted on as I only had today available to work on my taxes.
Date published: 2023-04-19
Rated 4 out of 5 by from Good but feels like i'm missing somethings It's good but I always feel like I'm missing something
Date published: 2023-04-19
Rated 3 out of 5 by from I was confused Not as straightforward as it could be, but what can you do. I was confused almost the whole time but that's okay we eventually got there.
Date published: 2023-04-19
Rated 5 out of 5 by from Thanks I can always run through and fill these forms out in a jiffy. I liked the timer.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great Easy to use, Able to use at anytime, will use it next year.
Date published: 2023-04-19
Rated 5 out of 5 by from QBI deleting She was patient and friendly, she solved my problem
Date published: 2023-04-19
Rated 5 out of 5 by from AWESOME!!!!! GREAT HELP PUSHED ONE WRONG BUTTON AND HE WAS SO KIND AND NOT RUDE WITH HIS HELP!!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 406