TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from turbo tax was easy and helpful Thank you for the ease of this program! It was very fast and simple to use.
Date published: 2023-04-19
Rated 3 out of 5 by from PAINFUL WHEN IT COMES TO RENTAL PROPERTIES Most straightforward things were straightforward. However, I own a rental property in another state and the Turbotax just would not let me check that it was located outside Hawaii, and it kept recycling to require a Hawaii Business ID (for rental income). I tried several times and it just kept erroring out. This is two years I have had to file Hawaii taxes by mail, because it kept erroring out. Please fix this. Also, son is a student, choices below do not account for his status (dependent college age).
Date published: 2023-04-19
Rated 5 out of 5 by from only 2 more years I'm so not ready to even touch on the universal energy that I felt all day, down to pushing this last button for our taxes. The guilt for not having the money to pay for my choices at a substantial higher bracket that we couldn't sustain this year. It's okay I can tighten my belt for 2 more years. Love, Middle Classy Powers
Date published: 2023-04-19
Rated 5 out of 5 by from I am done again.Woohoo! Except for a few spots, it was easy to use. And I will use again.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is great! I have used TuboTax for over 20 years now. I always use TurboTax.
Date published: 2023-04-19
Rated 3 out of 5 by from turbo tax is eay it was simple and easy to complete my taxes on my own and for a first timer. i recommend it for anyone who wants to do their own taxes
Date published: 2023-04-19
Rated 5 out of 5 by from Fast easy It was fast and easy. Just click click and boom done!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is AMAZING We love the Turbo Tax! This is the second time we have used it. Inputting the information is so quick and easy. Definitely using it again!
Date published: 2023-04-19
Rated 5 out of 5 by from Fast and easy! Complete, and ease of use! Thorough and fast if you have a simple filling!
Date published: 2023-04-19
Rated 5 out of 5 by from Never think I could do this under 3 hours. If you have done a paper filing previously the efile is so much easier and the ability to import W-2 and credit card expenses online cuts the input of data to negligible error and time. Not to mention 3 states on top of the federal forms.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 402
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax was easy and helpful Thank you for the ease of this program! It was very fast and simple to use.
Date published: 2023-04-19
Rated 3 out of 5 by from PAINFUL WHEN IT COMES TO RENTAL PROPERTIES Most straightforward things were straightforward. However, I own a rental property in another state and the Turbotax just would not let me check that it was located outside Hawaii, and it kept recycling to require a Hawaii Business ID (for rental income). I tried several times and it just kept erroring out. This is two years I have had to file Hawaii taxes by mail, because it kept erroring out. Please fix this. Also, son is a student, choices below do not account for his status (dependent college age).
Date published: 2023-04-19
Rated 5 out of 5 by from only 2 more years I'm so not ready to even touch on the universal energy that I felt all day, down to pushing this last button for our taxes. The guilt for not having the money to pay for my choices at a substantial higher bracket that we couldn't sustain this year. It's okay I can tighten my belt for 2 more years. Love, Middle Classy Powers
Date published: 2023-04-19
Rated 5 out of 5 by from I am done again.Woohoo! Except for a few spots, it was easy to use. And I will use again.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is great! I have used TuboTax for over 20 years now. I always use TurboTax.
Date published: 2023-04-19
Rated 3 out of 5 by from turbo tax is eay it was simple and easy to complete my taxes on my own and for a first timer. i recommend it for anyone who wants to do their own taxes
Date published: 2023-04-19
Rated 5 out of 5 by from Fast easy It was fast and easy. Just click click and boom done!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is AMAZING We love the Turbo Tax! This is the second time we have used it. Inputting the information is so quick and easy. Definitely using it again!
Date published: 2023-04-19
Rated 5 out of 5 by from Fast and easy! Complete, and ease of use! Thorough and fast if you have a simple filling!
Date published: 2023-04-19
Rated 5 out of 5 by from Never think I could do this under 3 hours. If you have done a paper filing previously the efile is so much easier and the ability to import W-2 and credit card expenses online cuts the input of data to negligible error and time. Not to mention 3 states on top of the federal forms.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 402