TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Miniwini from
turbo tax was easy and helpful
Thank you for the ease of this program! It was very fast and simple to use.
Date published: 2023-04-19
Rated 3 out of 5 by
Sunflowerman from
PAINFUL WHEN IT COMES TO RENTAL PROPERTIES
Most straightforward things were straightforward. However, I own a rental property in another state and the Turbotax just would not let me check that it was located outside Hawaii, and it kept recycling to require a Hawaii Business ID (for rental income). I tried several times and it just kept erroring out. This is two years I have had to file Hawaii taxes by mail, because it kept erroring out. Please fix this. Also, son is a student, choices below do not account for his status (dependent college age).
Date published: 2023-04-19
Rated 5 out of 5 by
dragonflypowers from
only 2 more years
I'm so not ready to even touch on the universal energy that I felt all day, down to pushing this last button for our taxes. The guilt for not having the money to pay for my choices at a substantial higher bracket that we couldn't sustain this year. It's okay I can tighten my belt for 2 more years. Love, Middle Classy Powers
Date published: 2023-04-19
Rated 5 out of 5 by
Miz Liz from
I am done again.Woohoo!
Except for a few spots, it was easy to use. And I will use again.
Date published: 2023-04-19
Rated 5 out of 5 by
Kimmi22050 from
TurboTax is great!
I have used TuboTax for over 20 years now. I always use TurboTax.
Date published: 2023-04-19
Rated 3 out of 5 by
maeep from
turbo tax is eay
it was simple and easy to complete my taxes on my own and for a first timer. i recommend it for anyone who wants to do their own taxes
Date published: 2023-04-19
Rated 5 out of 5 by
Chrispelha46 from
Fast easy
It was fast and easy. Just click click and boom done!
Date published: 2023-04-19
Rated 5 out of 5 by
MommaBK from
Turbo Tax is AMAZING
We love the Turbo Tax! This is the second time we have used it. Inputting the information is so quick and easy. Definitely using it again!
Date published: 2023-04-19
Rated 5 out of 5 by
Pecomon from
Fast and easy!
Complete, and ease of use! Thorough and fast if you have a simple filling!
Date published: 2023-04-19
Rated 5 out of 5 by
CB Tan from
Never think I could do this under 3 hours.
If you have done a paper filing previously the efile is so much easier and the ability to import W-2 and credit card expenses online cuts the input of data to negligible error and time. Not to mention 3 states on top of the federal forms.
All TurboTax® Offerings Reviews - Page 402
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Miniwini from
turbo tax was easy and helpful
Thank you for the ease of this program! It was very fast and simple to use.
Date published: 2023-04-19
Rated 3 out of 5 by
Sunflowerman from
PAINFUL WHEN IT COMES TO RENTAL PROPERTIES
Most straightforward things were straightforward. However, I own a rental property in another state and the Turbotax just would not let me check that it was located outside Hawaii, and it kept recycling to require a Hawaii Business ID (for rental income). I tried several times and it just kept erroring out. This is two years I have had to file Hawaii taxes by mail, because it kept erroring out. Please fix this. Also, son is a student, choices below do not account for his status (dependent college age).
Date published: 2023-04-19
Rated 5 out of 5 by
dragonflypowers from
only 2 more years
I'm so not ready to even touch on the universal energy that I felt all day, down to pushing this last button for our taxes. The guilt for not having the money to pay for my choices at a substantial higher bracket that we couldn't sustain this year. It's okay I can tighten my belt for 2 more years. Love, Middle Classy Powers
Date published: 2023-04-19
Rated 5 out of 5 by
Miz Liz from
I am done again.Woohoo!
Except for a few spots, it was easy to use. And I will use again.
Date published: 2023-04-19
Rated 5 out of 5 by
Kimmi22050 from
TurboTax is great!
I have used TuboTax for over 20 years now. I always use TurboTax.
Date published: 2023-04-19
Rated 3 out of 5 by
maeep from
turbo tax is eay
it was simple and easy to complete my taxes on my own and for a first timer. i recommend it for anyone who wants to do their own taxes
Date published: 2023-04-19
Rated 5 out of 5 by
Chrispelha46 from
Fast easy
It was fast and easy. Just click click and boom done!
Date published: 2023-04-19
Rated 5 out of 5 by
MommaBK from
Turbo Tax is AMAZING
We love the Turbo Tax! This is the second time we have used it. Inputting the information is so quick and easy. Definitely using it again!
Date published: 2023-04-19
Rated 5 out of 5 by
Pecomon from
Fast and easy!
Complete, and ease of use! Thorough and fast if you have a simple filling!
Date published: 2023-04-19
Rated 5 out of 5 by
CB Tan from
Never think I could do this under 3 hours.
If you have done a paper filing previously the efile is so much easier and the ability to import W-2 and credit card expenses online cuts the input of data to negligible error and time. Not to mention 3 states on top of the federal forms.
All TurboTax® Offerings Reviews - Page 402
Date published: 2023-04-19