TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from a great program Well designed. Even when you get to a confusing point, just stick with it. It will solve itself in a couple of minutes. Of course IRS may be the real confusion.
Date published: 2021-03-03
Rated 3 out of 5 by from Difficult changing product I was a self employed live customer for 3 years, premier self prior to that. This year I tried to change my account back to premier from self employed live, the original person who helped me ignored what I requested and gave me freefile which I didn't qualify for. It took me two weeks to finally get it fixed. Prior to this issue, the service rep I asked a question of sounded like they were eating dinner and proceeded to yell at me on the phone. The service rep that saved me from filing with another service was Fabiola J., according to my work order, she spent the time to listen to what I was requesting and was able to get me to the premier account and finally able to file.
Date published: 2021-03-03
Rated 5 out of 5 by from great very helpful and useful. Would recommend to everyone.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax Reps are Supportive Everytime I called a turbo tax representative, they were extremely helpful and assisted me with every issue while filling my taxes.
Date published: 2021-03-03
Rated 5 out of 5 by from tax This application is very safe, fast and accurate, it avoids identity theft and you can interact with the experts at any time
Date published: 2021-03-03
Rated 5 out of 5 by from awesome sight turbo tax was easy to use and lot helpful thank you for helping ud out
Date published: 2021-03-03
Rated 5 out of 5 by from Does it right and is free I did not interact with an expert only my PC and worked with software
Date published: 2021-03-03
Rated 5 out of 5 by from So helpful Feeling lucky to have picked this service. Super simple to get this done and get my money!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is great. It was very easy. This was the first time have investments to file and I had a lot of different stuff going on. I was able to get it done without much help.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Awesome I did my tax and my daughter's and my sister taxes all with turbo tax and got more money for my sister than the tax preparer.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 391
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from a great program Well designed. Even when you get to a confusing point, just stick with it. It will solve itself in a couple of minutes. Of course IRS may be the real confusion.
Date published: 2021-03-03
Rated 3 out of 5 by from Difficult changing product I was a self employed live customer for 3 years, premier self prior to that. This year I tried to change my account back to premier from self employed live, the original person who helped me ignored what I requested and gave me freefile which I didn't qualify for. It took me two weeks to finally get it fixed. Prior to this issue, the service rep I asked a question of sounded like they were eating dinner and proceeded to yell at me on the phone. The service rep that saved me from filing with another service was Fabiola J., according to my work order, she spent the time to listen to what I was requesting and was able to get me to the premier account and finally able to file.
Date published: 2021-03-03
Rated 5 out of 5 by from great very helpful and useful. Would recommend to everyone.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax Reps are Supportive Everytime I called a turbo tax representative, they were extremely helpful and assisted me with every issue while filling my taxes.
Date published: 2021-03-03
Rated 5 out of 5 by from tax This application is very safe, fast and accurate, it avoids identity theft and you can interact with the experts at any time
Date published: 2021-03-03
Rated 5 out of 5 by from awesome sight turbo tax was easy to use and lot helpful thank you for helping ud out
Date published: 2021-03-03
Rated 5 out of 5 by from Does it right and is free I did not interact with an expert only my PC and worked with software
Date published: 2021-03-03
Rated 5 out of 5 by from So helpful Feeling lucky to have picked this service. Super simple to get this done and get my money!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is great. It was very easy. This was the first time have investments to file and I had a lot of different stuff going on. I was able to get it done without much help.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Awesome I did my tax and my daughter's and my sister taxes all with turbo tax and got more money for my sister than the tax preparer.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 391