TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
WinJ from
a great program
Well designed. Even when you get to a confusing point, just stick with it. It will solve itself in a couple of minutes. Of course IRS may be the real confusion.
Date published: 2021-03-03
Rated 3 out of 5 by
Donnie30 from
Difficult changing product
I was a self employed live customer for 3 years, premier self prior to that. This year I tried to change my account back to premier from self employed live, the original person who helped me ignored what I requested and gave me freefile which I didn't qualify for. It took me two weeks to finally get it fixed. Prior to this issue, the service rep I asked a question of sounded like they were eating dinner and proceeded to yell at me on the phone. The service rep that saved me from filing with another service was Fabiola J., according to my work order, she spent the time to listen to what I was requesting and was able to get me to the premier account and finally able to file.
Date published: 2021-03-03
Rated 5 out of 5 by
Alex0706 from
great
very helpful and useful. Would recommend to everyone.
Date published: 2021-03-03
Rated 5 out of 5 by
Bhaamid from
Turbo Tax Reps are Supportive
Everytime I called a turbo tax representative, they were extremely helpful and assisted me with every issue while filling my taxes.
Date published: 2021-03-03
Rated 5 out of 5 by
yandito from
tax
This application is very safe, fast and accurate, it avoids identity theft and you can interact with the experts at any time
Date published: 2021-03-03
Rated 5 out of 5 by
baca01 from
awesome sight
turbo tax was easy to use and lot helpful thank you for helping ud out
Date published: 2021-03-03
Rated 5 out of 5 by
64rustyjane from
Does it right and is free
I did not interact with an expert only my PC and worked with software
Date published: 2021-03-03
Rated 5 out of 5 by
LShepPNW from
So helpful
Feeling lucky to have picked this service. Super simple to get this done and get my money!
Date published: 2021-03-03
Rated 5 out of 5 by
JSWERVE from
Turbo tax is great.
It was very easy. This was the first time have investments to file and I had a lot of different stuff going on. I was able to get it done without much help.
Date published: 2021-03-03
Rated 5 out of 5 by
Kaki1964 from
Turbo Tax is Awesome
I did my tax and my daughter's and my sister taxes all with turbo tax and got more money for my sister than the tax preparer.
All TurboTax® Offerings Reviews - Page 391
Date published: 2021-03-03
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
WinJ from
a great program
Well designed. Even when you get to a confusing point, just stick with it. It will solve itself in a couple of minutes. Of course IRS may be the real confusion.
Date published: 2021-03-03
Rated 3 out of 5 by
Donnie30 from
Difficult changing product
I was a self employed live customer for 3 years, premier self prior to that. This year I tried to change my account back to premier from self employed live, the original person who helped me ignored what I requested and gave me freefile which I didn't qualify for. It took me two weeks to finally get it fixed. Prior to this issue, the service rep I asked a question of sounded like they were eating dinner and proceeded to yell at me on the phone. The service rep that saved me from filing with another service was Fabiola J., according to my work order, she spent the time to listen to what I was requesting and was able to get me to the premier account and finally able to file.
Date published: 2021-03-03
Rated 5 out of 5 by
Alex0706 from
great
very helpful and useful. Would recommend to everyone.
Date published: 2021-03-03
Rated 5 out of 5 by
Bhaamid from
Turbo Tax Reps are Supportive
Everytime I called a turbo tax representative, they were extremely helpful and assisted me with every issue while filling my taxes.
Date published: 2021-03-03
Rated 5 out of 5 by
yandito from
tax
This application is very safe, fast and accurate, it avoids identity theft and you can interact with the experts at any time
Date published: 2021-03-03
Rated 5 out of 5 by
baca01 from
awesome sight
turbo tax was easy to use and lot helpful thank you for helping ud out
Date published: 2021-03-03
Rated 5 out of 5 by
64rustyjane from
Does it right and is free
I did not interact with an expert only my PC and worked with software
Date published: 2021-03-03
Rated 5 out of 5 by
LShepPNW from
So helpful
Feeling lucky to have picked this service. Super simple to get this done and get my money!
Date published: 2021-03-03
Rated 5 out of 5 by
JSWERVE from
Turbo tax is great.
It was very easy. This was the first time have investments to file and I had a lot of different stuff going on. I was able to get it done without much help.
Date published: 2021-03-03
Rated 5 out of 5 by
Kaki1964 from
Turbo Tax is Awesome
I did my tax and my daughter's and my sister taxes all with turbo tax and got more money for my sister than the tax preparer.
All TurboTax® Offerings Reviews - Page 391
Date published: 2021-03-03