TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Not bad but not great Writing A Review is not What I would Like To be doing a This time.
Date published: 2021-02-24
Rated 5 out of 5 by from love it loved it! easy! was worried but so easy to use! thank you
Date published: 2021-02-24
Rated 5 out of 5 by from Donald is an awesome consultant Donald is an awesome consultant. Without him to help me, I'd have gone to a accountant.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax - very easy to use Inputting the data is very easy, step-by-step process. I had a problem reporting self employment income for which I needed support. I made an appointment for a phone assist (very easy to do) and David was amazing. Very knowledgeable and very helpful
Date published: 2021-02-24
Rated 2 out of 5 by from There is no easy way to downgrade I used TurboTax Premier last year because I had a special situation. This year I tried to downgrade my plan and there was no way to do and I ended up paying more than paying a live accountant to do my taxes for me.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome Great experience with Turbo Tax. Been filing my taxes for 5 years with them
Date published: 2021-02-24
Rated 5 out of 5 by from Easy I find it hard to do taxes, but ever since I've gone on turbo tax, it has been easy. Thank you for offering this service for free.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax was informative and easy to file This year having the live help was wonderful. I had to call about 4 different times for help on my tax forms. It was wonderful to talk to a real person!!!
Date published: 2021-02-24
Rated 2 out of 5 by from Turbo Tax Scams you to buy unnecessary stuff There is no reason to get spend 150 to file taxes if it was free last year. No reason to spend 150 for boxes to autofill if I have to review it myself. I can just as easily type in the information
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome! Easy to file, goes step by step. Doesn't leave out anything
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 389
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Not bad but not great Writing A Review is not What I would Like To be doing a This time.
Date published: 2021-02-24
Rated 5 out of 5 by from love it loved it! easy! was worried but so easy to use! thank you
Date published: 2021-02-24
Rated 5 out of 5 by from Donald is an awesome consultant Donald is an awesome consultant. Without him to help me, I'd have gone to a accountant.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax - very easy to use Inputting the data is very easy, step-by-step process. I had a problem reporting self employment income for which I needed support. I made an appointment for a phone assist (very easy to do) and David was amazing. Very knowledgeable and very helpful
Date published: 2021-02-24
Rated 2 out of 5 by from There is no easy way to downgrade I used TurboTax Premier last year because I had a special situation. This year I tried to downgrade my plan and there was no way to do and I ended up paying more than paying a live accountant to do my taxes for me.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome Great experience with Turbo Tax. Been filing my taxes for 5 years with them
Date published: 2021-02-24
Rated 5 out of 5 by from Easy I find it hard to do taxes, but ever since I've gone on turbo tax, it has been easy. Thank you for offering this service for free.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax was informative and easy to file This year having the live help was wonderful. I had to call about 4 different times for help on my tax forms. It was wonderful to talk to a real person!!!
Date published: 2021-02-24
Rated 2 out of 5 by from Turbo Tax Scams you to buy unnecessary stuff There is no reason to get spend 150 to file taxes if it was free last year. No reason to spend 150 for boxes to autofill if I have to review it myself. I can just as easily type in the information
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome! Easy to file, goes step by step. Doesn't leave out anything
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 389