TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
cbeucke from
simple, easy and fast
easy step by step guidance. Very helpful in identifying reason why it was rejected and correcting mistake.
Date published: 2023-04-19
Rated 5 out of 5 by
GH2023 from
Great tool easy to use
Great tool, easy to use, quick to complete. Helpful for first filing in new state!
Date published: 2023-04-19
Rated 3 out of 5 by
mlb073 from
issues with Turbo Tax this year
I filed my taxes through turbo tax last year, you even have a copy in your system but when filing this year you kept asking how I filed last year and there was no option to select turbo tax.
Date published: 2023-04-19
Rated 5 out of 5 by
Marina Iskander from
Very easy & professional
Very easy and full of wealth of knowledge. I have been with Turbotax since 2012 and I could not be more happier and at ease using it for my annual tax filing
Date published: 2023-04-19
Rated 3 out of 5 by
tgmoxie from
Gotten expensive
I use turbo tax because it is cheap, or was cheap. I will investigate other options next year. I used turbo tax for the last 10+ years but probably will not anymore.
Date published: 2023-04-19
Rated 5 out of 5 by
Chelles2 from
Best place to go for all your tax needs
This is my 3rd time trying to send last years(2021) taxes this year (2022 well that is the tax year for2023), wish me luck
Date published: 2023-04-19
Rated 4 out of 5 by
bjones29 from
Thankful for the program
I'm going through a separation and run my own business while working a part time job. TurboTax provided all the assistance and necessary information on breaks and deductions I would need. Extremely thankful for how straightforward the process was.
Date published: 2023-04-19
Rated 5 out of 5 by
RF510 from
We use every year
Returning customer. We have filed with them every year.
Date published: 2023-04-19
Rated 1 out of 5 by
Broph6 from
They Over charge people. Probabl
They over charge. Probably don't even have a free one. Will be my last time filing with them
Date published: 2023-04-19
Rated 4 out of 5 by
Talulaah from
Turbo tax is fine
I don't like the way I couldn't find where or how to talk to a live person for help. I still couldn't and didn't get to get hello from a live operator. My taxes will probably get denied again. I hope they don't but probably will.
All TurboTax® Offerings Reviews - Page 386
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
cbeucke from
simple, easy and fast
easy step by step guidance. Very helpful in identifying reason why it was rejected and correcting mistake.
Date published: 2023-04-19
Rated 5 out of 5 by
GH2023 from
Great tool easy to use
Great tool, easy to use, quick to complete. Helpful for first filing in new state!
Date published: 2023-04-19
Rated 3 out of 5 by
mlb073 from
issues with Turbo Tax this year
I filed my taxes through turbo tax last year, you even have a copy in your system but when filing this year you kept asking how I filed last year and there was no option to select turbo tax.
Date published: 2023-04-19
Rated 5 out of 5 by
Marina Iskander from
Very easy & professional
Very easy and full of wealth of knowledge. I have been with Turbotax since 2012 and I could not be more happier and at ease using it for my annual tax filing
Date published: 2023-04-19
Rated 3 out of 5 by
tgmoxie from
Gotten expensive
I use turbo tax because it is cheap, or was cheap. I will investigate other options next year. I used turbo tax for the last 10+ years but probably will not anymore.
Date published: 2023-04-19
Rated 5 out of 5 by
Chelles2 from
Best place to go for all your tax needs
This is my 3rd time trying to send last years(2021) taxes this year (2022 well that is the tax year for2023), wish me luck
Date published: 2023-04-19
Rated 4 out of 5 by
bjones29 from
Thankful for the program
I'm going through a separation and run my own business while working a part time job. TurboTax provided all the assistance and necessary information on breaks and deductions I would need. Extremely thankful for how straightforward the process was.
Date published: 2023-04-19
Rated 5 out of 5 by
RF510 from
We use every year
Returning customer. We have filed with them every year.
Date published: 2023-04-19
Rated 1 out of 5 by
Broph6 from
They Over charge people. Probabl
They over charge. Probably don't even have a free one. Will be my last time filing with them
Date published: 2023-04-19
Rated 4 out of 5 by
Talulaah from
Turbo tax is fine
I don't like the way I couldn't find where or how to talk to a live person for help. I still couldn't and didn't get to get hello from a live operator. My taxes will probably get denied again. I hope they don't but probably will.
All TurboTax® Offerings Reviews - Page 386
Date published: 2023-04-19