TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from simple, easy and fast easy step by step guidance. Very helpful in identifying reason why it was rejected and correcting mistake.
Date published: 2023-04-19
Rated 5 out of 5 by from Great tool easy to use Great tool, easy to use, quick to complete. Helpful for first filing in new state!
Date published: 2023-04-19
Rated 3 out of 5 by from issues with Turbo Tax this year I filed my taxes through turbo tax last year, you even have a copy in your system but when filing this year you kept asking how I filed last year and there was no option to select turbo tax.
Date published: 2023-04-19
Rated 5 out of 5 by from Very easy & professional Very easy and full of wealth of knowledge. I have been with Turbotax since 2012 and I could not be more happier and at ease using it for my annual tax filing
Date published: 2023-04-19
Rated 3 out of 5 by from Gotten expensive I use turbo tax because it is cheap, or was cheap. I will investigate other options next year. I used turbo tax for the last 10+ years but probably will not anymore.
Date published: 2023-04-19
Rated 5 out of 5 by from Best place to go for all your tax needs This is my 3rd time trying to send last years(2021) taxes this year (2022 well that is the tax year for2023), wish me luck
Date published: 2023-04-19
Rated 4 out of 5 by from Thankful for the program I'm going through a separation and run my own business while working a part time job. TurboTax provided all the assistance and necessary information on breaks and deductions I would need. Extremely thankful for how straightforward the process was.
Date published: 2023-04-19
Rated 5 out of 5 by from We use every year Returning customer. We have filed with them every year.
Date published: 2023-04-19
Rated 1 out of 5 by from They Over charge people. Probabl They over charge. Probably don't even have a free one. Will be my last time filing with them
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo tax is fine I don't like the way I couldn't find where or how to talk to a live person for help. I still couldn't and didn't get to get hello from a live operator. My taxes will probably get denied again. I hope they don't but probably will.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 386
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from simple, easy and fast easy step by step guidance. Very helpful in identifying reason why it was rejected and correcting mistake.
Date published: 2023-04-19
Rated 5 out of 5 by from Great tool easy to use Great tool, easy to use, quick to complete. Helpful for first filing in new state!
Date published: 2023-04-19
Rated 3 out of 5 by from issues with Turbo Tax this year I filed my taxes through turbo tax last year, you even have a copy in your system but when filing this year you kept asking how I filed last year and there was no option to select turbo tax.
Date published: 2023-04-19
Rated 5 out of 5 by from Very easy & professional Very easy and full of wealth of knowledge. I have been with Turbotax since 2012 and I could not be more happier and at ease using it for my annual tax filing
Date published: 2023-04-19
Rated 3 out of 5 by from Gotten expensive I use turbo tax because it is cheap, or was cheap. I will investigate other options next year. I used turbo tax for the last 10+ years but probably will not anymore.
Date published: 2023-04-19
Rated 5 out of 5 by from Best place to go for all your tax needs This is my 3rd time trying to send last years(2021) taxes this year (2022 well that is the tax year for2023), wish me luck
Date published: 2023-04-19
Rated 4 out of 5 by from Thankful for the program I'm going through a separation and run my own business while working a part time job. TurboTax provided all the assistance and necessary information on breaks and deductions I would need. Extremely thankful for how straightforward the process was.
Date published: 2023-04-19
Rated 5 out of 5 by from We use every year Returning customer. We have filed with them every year.
Date published: 2023-04-19
Rated 1 out of 5 by from They Over charge people. Probabl They over charge. Probably don't even have a free one. Will be my last time filing with them
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo tax is fine I don't like the way I couldn't find where or how to talk to a live person for help. I still couldn't and didn't get to get hello from a live operator. My taxes will probably get denied again. I hope they don't but probably will.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 386