TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from great resource to file taxes Easy. Stress free. guides very helpful. No frustrations.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax definitely makes filing taxes easier! Unfortunately, I waited until the last minute to file my taxes and doing my taxes is never easy as I juggle several jobs, plus my own business. It definitely lessened the hassle of having to file my taxes, especially when I don't keep great records. Higly recommended!
Date published: 2023-04-19
Rated 3 out of 5 by from overall satisfied with the prgram I bought a disc from Costco and I couldn't use it.
Date published: 2023-04-19
Rated 3 out of 5 by from Helpful but too Expensive Made me upgrade and didn't provide real-person. I feel like the amount I paid is much better suited for if someone was helping me.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use for the price and the interactive use id recommend it too less then 2hr
Date published: 2023-04-19
Rated 2 out of 5 by from Decent, but software glitches derail progress Software glitches make this a difficult process, which is beyond frustrating.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax * what happened to the "Free Taxes" done Why do/are we paying for a service/processing fee of 39$ this isn't disclose until acceptance of purchasing the plan(s) ex: Max, Deluxe etc? Why paying separate cost for Federal and State at 59$ each which I feel both done at $59 for simple form. Paying 2021 taxes was less $$ for both my returns last year. I feel overcharge given yrly income. Otherwise, TurboTax is a GREAT tool for those of us who find doing taxes stressful . Thank you for being here to help 😊
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome! TurboTax made it easy! Seamless experience! Very user Friendly.
Date published: 2023-04-19
Rated 5 out of 5 by from Amazing job Is easy to use, helper to do my Taxes, is a good form to doing your taxes
Date published: 2023-04-19
Rated 1 out of 5 by from Turbotax is bad Forced me to upgrade to Deluxe. Removed my discount
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 384
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great resource to file taxes Easy. Stress free. guides very helpful. No frustrations.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax definitely makes filing taxes easier! Unfortunately, I waited until the last minute to file my taxes and doing my taxes is never easy as I juggle several jobs, plus my own business. It definitely lessened the hassle of having to file my taxes, especially when I don't keep great records. Higly recommended!
Date published: 2023-04-19
Rated 3 out of 5 by from overall satisfied with the prgram I bought a disc from Costco and I couldn't use it.
Date published: 2023-04-19
Rated 3 out of 5 by from Helpful but too Expensive Made me upgrade and didn't provide real-person. I feel like the amount I paid is much better suited for if someone was helping me.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use for the price and the interactive use id recommend it too less then 2hr
Date published: 2023-04-19
Rated 2 out of 5 by from Decent, but software glitches derail progress Software glitches make this a difficult process, which is beyond frustrating.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax * what happened to the "Free Taxes" done Why do/are we paying for a service/processing fee of 39$ this isn't disclose until acceptance of purchasing the plan(s) ex: Max, Deluxe etc? Why paying separate cost for Federal and State at 59$ each which I feel both done at $59 for simple form. Paying 2021 taxes was less $$ for both my returns last year. I feel overcharge given yrly income. Otherwise, TurboTax is a GREAT tool for those of us who find doing taxes stressful . Thank you for being here to help 😊
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Awesome! TurboTax made it easy! Seamless experience! Very user Friendly.
Date published: 2023-04-19
Rated 5 out of 5 by from Amazing job Is easy to use, helper to do my Taxes, is a good form to doing your taxes
Date published: 2023-04-19
Rated 1 out of 5 by from Turbotax is bad Forced me to upgrade to Deluxe. Removed my discount
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 384