TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax review Excellent service. Thanks for the help! Will definitely use again
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is easy TurboTax is an easy and understanding way to do taxes.
Date published: 2021-03-03
Rated 1 out of 5 by from Very Below Average Experience Everything was great until my return was sent and I noticed that my name had been spelled incorrectly, incorrect SSN, I then signed a the final return to then find out that the return was going to not include my Stimulus Check. Once everything, was corrected an updated the check was left out. Now I will need to wait 16 weeks after I amend the return to receive that. If I would have seen this service was going to cost $200 for half the work to get done, I would have done it myself or paid my accountant to do it for $250.
Date published: 2021-03-03
Rated 1 out of 5 by from Not sure I will use again This software is not near as easy as the personal tax return version online. This is definitely not worth the price. Save your money and do it by hand.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is awesome the person who helped me was great at helping me to fix the issue
Date published: 2021-03-03
Rated 5 out of 5 by from easy Second year. super easy! Thank you so much.........
Date published: 2021-03-03
Rated 1 out of 5 by from Not pleased I entered all information without assistance yet was charged $160.00. I had student forms and was told could not add unless I went deluxe.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is cool it was easy to use and navigate through I would use it again
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is fine was fine.i loved the experience except for this questionnaire. i just want to get this done. thank you
Date published: 2021-03-03
Rated 5 out of 5 by from Easy and Convenient I love using TurboTax. It’s easy, quick and they walk you through everything. I feel comfortable and secure. Best of all, I can do it all through my phone.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 380
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax review Excellent service. Thanks for the help! Will definitely use again
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is easy TurboTax is an easy and understanding way to do taxes.
Date published: 2021-03-03
Rated 1 out of 5 by from Very Below Average Experience Everything was great until my return was sent and I noticed that my name had been spelled incorrectly, incorrect SSN, I then signed a the final return to then find out that the return was going to not include my Stimulus Check. Once everything, was corrected an updated the check was left out. Now I will need to wait 16 weeks after I amend the return to receive that. If I would have seen this service was going to cost $200 for half the work to get done, I would have done it myself or paid my accountant to do it for $250.
Date published: 2021-03-03
Rated 1 out of 5 by from Not sure I will use again This software is not near as easy as the personal tax return version online. This is definitely not worth the price. Save your money and do it by hand.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is awesome the person who helped me was great at helping me to fix the issue
Date published: 2021-03-03
Rated 5 out of 5 by from easy Second year. super easy! Thank you so much.........
Date published: 2021-03-03
Rated 1 out of 5 by from Not pleased I entered all information without assistance yet was charged $160.00. I had student forms and was told could not add unless I went deluxe.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is cool it was easy to use and navigate through I would use it again
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is fine was fine.i loved the experience except for this questionnaire. i just want to get this done. thank you
Date published: 2021-03-03
Rated 5 out of 5 by from Easy and Convenient I love using TurboTax. It’s easy, quick and they walk you through everything. I feel comfortable and secure. Best of all, I can do it all through my phone.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 380