TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Theresad1970 from
TurboTax review
This tax service is awesome. I will use it year after years as I have for many years. Why fix something that’s not broken
Date published: 2023-04-19
Rated 5 out of 5 by
Alilbrat from
Turbo Tax was AWESOME!
It was quick and easy. I use it every year because of this.
Date published: 2023-04-19
Rated 5 out of 5 by
DePastor from
Turbo tax is awesome
helped navigate me through the process. I would use turbo tax again.
Date published: 2023-04-19
Rated 5 out of 5 by
GlendaQC from
TurboTax support is excellent
Had trouble with my state income tax and the rep was able to help me find the problem.
Date published: 2023-04-19
Rated 3 out of 5 by
dakotakid987654321 from
Errors propogated from year to year
You'd think that the TurboTax engineers could fix little niggly problems that have been there for years, but no. For example: in Schedule C, when you enter expenses for home office deduction, the fields are cut off so that you don't see all the figures. I reported this some years ago. Did they fix it? Nah. And saving and reopening the app later never brings you back to the place you left off. Instead it conveniently starts at the BEGINNING of the section you were in, and you have to go, step by step, to the last form you were working on. It's much easier to switch to the form view, and do edits there, which is what most seasoned TT users do. But for the money, you'd think they could fix the real obvious user interface booboos. It's still the best alternative out there. I've been using it for well over 25 years, and it's better than filling out the forms by hand. But still kludgey.
Date published: 2023-04-19
Rated 5 out of 5 by
cbeucke from
simple, easy and fast
easy step by step guidance. Very helpful in identifying reason why it was rejected and correcting mistake.
Date published: 2023-04-19
Rated 5 out of 5 by
GH2023 from
Great tool easy to use
Great tool, easy to use, quick to complete. Helpful for first filing in new state!
Date published: 2023-04-19
Rated 3 out of 5 by
mlb073 from
issues with Turbo Tax this year
I filed my taxes through turbo tax last year, you even have a copy in your system but when filing this year you kept asking how I filed last year and there was no option to select turbo tax.
Date published: 2023-04-19
Rated 5 out of 5 by
Marina Iskander from
Very easy & professional
Very easy and full of wealth of knowledge. I have been with Turbotax since 2012 and I could not be more happier and at ease using it for my annual tax filing
Date published: 2023-04-19
Rated 3 out of 5 by
tgmoxie from
Gotten expensive
I use turbo tax because it is cheap, or was cheap. I will investigate other options next year. I used turbo tax for the last 10+ years but probably will not anymore.
All TurboTax® Offerings Reviews - Page 369
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Theresad1970 from
TurboTax review
This tax service is awesome. I will use it year after years as I have for many years. Why fix something that’s not broken
Date published: 2023-04-19
Rated 5 out of 5 by
Alilbrat from
Turbo Tax was AWESOME!
It was quick and easy. I use it every year because of this.
Date published: 2023-04-19
Rated 5 out of 5 by
DePastor from
Turbo tax is awesome
helped navigate me through the process. I would use turbo tax again.
Date published: 2023-04-19
Rated 5 out of 5 by
GlendaQC from
TurboTax support is excellent
Had trouble with my state income tax and the rep was able to help me find the problem.
Date published: 2023-04-19
Rated 3 out of 5 by
dakotakid987654321 from
Errors propogated from year to year
You'd think that the TurboTax engineers could fix little niggly problems that have been there for years, but no. For example: in Schedule C, when you enter expenses for home office deduction, the fields are cut off so that you don't see all the figures. I reported this some years ago. Did they fix it? Nah. And saving and reopening the app later never brings you back to the place you left off. Instead it conveniently starts at the BEGINNING of the section you were in, and you have to go, step by step, to the last form you were working on. It's much easier to switch to the form view, and do edits there, which is what most seasoned TT users do. But for the money, you'd think they could fix the real obvious user interface booboos. It's still the best alternative out there. I've been using it for well over 25 years, and it's better than filling out the forms by hand. But still kludgey.
Date published: 2023-04-19
Rated 5 out of 5 by
cbeucke from
simple, easy and fast
easy step by step guidance. Very helpful in identifying reason why it was rejected and correcting mistake.
Date published: 2023-04-19
Rated 5 out of 5 by
GH2023 from
Great tool easy to use
Great tool, easy to use, quick to complete. Helpful for first filing in new state!
Date published: 2023-04-19
Rated 3 out of 5 by
mlb073 from
issues with Turbo Tax this year
I filed my taxes through turbo tax last year, you even have a copy in your system but when filing this year you kept asking how I filed last year and there was no option to select turbo tax.
Date published: 2023-04-19
Rated 5 out of 5 by
Marina Iskander from
Very easy & professional
Very easy and full of wealth of knowledge. I have been with Turbotax since 2012 and I could not be more happier and at ease using it for my annual tax filing
Date published: 2023-04-19
Rated 3 out of 5 by
tgmoxie from
Gotten expensive
I use turbo tax because it is cheap, or was cheap. I will investigate other options next year. I used turbo tax for the last 10+ years but probably will not anymore.
All TurboTax® Offerings Reviews - Page 369
Date published: 2023-04-19