TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from TURBO TAX is good I was very disappointed having to pay $25 to electronically file the state. Last week I used the program for 2 other family members and paid $20. Now 1 week later and I have to pay $25. Something is not right.
Date published: 2021-03-06
Rated 4 out of 5 by from Hasn't Failed me yet I've been using Turbo Tax for years for my fairly simple returns. This is the first year I've had to put in capital gains/losses for selling mutual funds and it walked me through the process. I didn't really like that it charged me extra money to do so, but even so I think it's the most cost effective way to file taxes unless you have the time to figure out how to do everything yourself.
Date published: 2021-03-06
Rated 5 out of 5 by from turbotax excellent it was easy and step by step assistance would recommend this to any one
Date published: 2021-03-06
Rated 5 out of 5 by from turbo tax is the best it's simple and easy to use . most important accurate
Date published: 2021-03-06
Rated 2 out of 5 by from Turbo tax needs improvement The system matched state to zipcode, and gave the error message at the end of the process not when I input the mistake.
Date published: 2021-03-06
Rated 4 out of 5 by from Good Product Took some time working through the questions but once all the personal info is completed next year should be simple.
Date published: 2021-03-06
Rated 4 out of 5 by from Turbo Tax is easy and quick I have used TT for many years. I think it is getting expensive, but I don't know what a Tax place would charge anymore. I have never had a problem with my taxes not being correct and being accepted by the IRS.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo tax is excellent I've used Turbo tax for 7 years and have never had a problem
Date published: 2021-03-06
Rated 5 out of 5 by from Easy Application to Use Great experience and easy to use. Very Happy Users!!!!
Date published: 2021-03-06
Rated 5 out of 5 by from Got it done again Despite last year's computer fritz and of course the one USB drive I seek is MIA, I was able to get my 1-person consulting business taxes done while waiting for a client to respond. I'm done with the taxes, at least! The guidance and printable tips are great preparation and please don't neglect to print a copy. It was a big help.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 367
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from TURBO TAX is good I was very disappointed having to pay $25 to electronically file the state. Last week I used the program for 2 other family members and paid $20. Now 1 week later and I have to pay $25. Something is not right.
Date published: 2021-03-06
Rated 4 out of 5 by from Hasn't Failed me yet I've been using Turbo Tax for years for my fairly simple returns. This is the first year I've had to put in capital gains/losses for selling mutual funds and it walked me through the process. I didn't really like that it charged me extra money to do so, but even so I think it's the most cost effective way to file taxes unless you have the time to figure out how to do everything yourself.
Date published: 2021-03-06
Rated 5 out of 5 by from turbotax excellent it was easy and step by step assistance would recommend this to any one
Date published: 2021-03-06
Rated 5 out of 5 by from turbo tax is the best it's simple and easy to use . most important accurate
Date published: 2021-03-06
Rated 2 out of 5 by from Turbo tax needs improvement The system matched state to zipcode, and gave the error message at the end of the process not when I input the mistake.
Date published: 2021-03-06
Rated 4 out of 5 by from Good Product Took some time working through the questions but once all the personal info is completed next year should be simple.
Date published: 2021-03-06
Rated 4 out of 5 by from Turbo Tax is easy and quick I have used TT for many years. I think it is getting expensive, but I don't know what a Tax place would charge anymore. I have never had a problem with my taxes not being correct and being accepted by the IRS.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo tax is excellent I've used Turbo tax for 7 years and have never had a problem
Date published: 2021-03-06
Rated 5 out of 5 by from Easy Application to Use Great experience and easy to use. Very Happy Users!!!!
Date published: 2021-03-06
Rated 5 out of 5 by from Got it done again Despite last year's computer fritz and of course the one USB drive I seek is MIA, I was able to get my 1-person consulting business taxes done while waiting for a client to respond. I'm done with the taxes, at least! The guidance and printable tips are great preparation and please don't neglect to print a copy. It was a big help.
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 367