TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 3 out of 5 by
Eddie and Orva from
failed me on last year 2022 & 2023
The imported information was incorrect and I got audited for 2022. This year I finished, paid, printed and e-filed and just got notice that it didn't complete the process. Now I am a day late on the e-file. This has never befroe happened to me. very disappointed for $119.00 you charged me. Now I'll probably get penalized by the IRS. You failed me this year, too.
Date published: 2023-04-19
Rated 5 out of 5 by
stcasper from
Turbo tax rocks !
I have used turbo tax for 5 years its amazing easy to use
Date published: 2023-04-19
Rated 1 out of 5 by
null from
Money
Turbotax keeps adding fees. My refund was 290 at first and turbo tax charged total of 70 bucks which brought it down to 220, it got rejected by the irs and now turbotax is charging me 108 to fix it!?!? Completely rude and trash
Date published: 2023-04-19
Rated 5 out of 5 by
jacobcrnich from
A good service
It gave me easy-to-understand resources that I needed to get my taxes done on time.
Date published: 2023-04-19
Rated 5 out of 5 by
aceronin from
quick and easy
glad it was easy to follow step by step without confusing verbage
Date published: 2023-04-19
Rated 4 out of 5 by
ScotchFreckles from
TurboTax Go To Tax Prep
I have been using TurboTax for several years. This is first year there was a bit of confusion between filing and enrolling in their security program. This should have been done in beginning not at end. This caused delay in taxes being filed almost 24hrs. later.
Date published: 2023-04-19
Rated 5 out of 5 by
bgovern from
beth governale
Turbo tax is easy to use, has live agents to speak with for any questions
Date published: 2023-04-19
Rated 5 out of 5 by
narancia from
It's awesome
great experience doing something I have never done before
Date published: 2023-04-19
Rated 1 out of 5 by
JaredLoch from
Well made app. Stop bribing the government.
App works great. Should not exist. Most wealthy countries do not require their citizens to file taxes unless they want to.
Date published: 2023-04-19
Rated 5 out of 5 by
Finally at the end from
It easy and convenient
My second time using and I think it’s great and very convenient
All TurboTax® Offerings Reviews - Page 357
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Eddie and Orva from
failed me on last year 2022 & 2023
The imported information was incorrect and I got audited for 2022. This year I finished, paid, printed and e-filed and just got notice that it didn't complete the process. Now I am a day late on the e-file. This has never befroe happened to me. very disappointed for $119.00 you charged me. Now I'll probably get penalized by the IRS. You failed me this year, too.
Date published: 2023-04-19
Rated 5 out of 5 by
stcasper from
Turbo tax rocks !
I have used turbo tax for 5 years its amazing easy to use
Date published: 2023-04-19
Rated 1 out of 5 by
null from
Money
Turbotax keeps adding fees. My refund was 290 at first and turbo tax charged total of 70 bucks which brought it down to 220, it got rejected by the irs and now turbotax is charging me 108 to fix it!?!? Completely rude and trash
Date published: 2023-04-19
Rated 5 out of 5 by
jacobcrnich from
A good service
It gave me easy-to-understand resources that I needed to get my taxes done on time.
Date published: 2023-04-19
Rated 5 out of 5 by
aceronin from
quick and easy
glad it was easy to follow step by step without confusing verbage
Date published: 2023-04-19
Rated 4 out of 5 by
ScotchFreckles from
TurboTax Go To Tax Prep
I have been using TurboTax for several years. This is first year there was a bit of confusion between filing and enrolling in their security program. This should have been done in beginning not at end. This caused delay in taxes being filed almost 24hrs. later.
Date published: 2023-04-19
Rated 5 out of 5 by
bgovern from
beth governale
Turbo tax is easy to use, has live agents to speak with for any questions
Date published: 2023-04-19
Rated 5 out of 5 by
narancia from
It's awesome
great experience doing something I have never done before
Date published: 2023-04-19
Rated 1 out of 5 by
JaredLoch from
Well made app. Stop bribing the government.
App works great. Should not exist. Most wealthy countries do not require their citizens to file taxes unless they want to.
Date published: 2023-04-19
Rated 5 out of 5 by
Finally at the end from
It easy and convenient
My second time using and I think it’s great and very convenient
All TurboTax® Offerings Reviews - Page 357
Date published: 2023-04-19