TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from UNDERSTANDIBLE , HELPFUL IVE BEEN USING TURBO TAX FOR OVER 15 YEARS, EASY TO USE, I DONT HAVE ANYTHING COMPLICATED.
Date published: 2023-04-19
Rated 3 out of 5 by from Not Free and Confusing in Areas Not Free and Confusing in Areas, Does not double check areas that contradict each other.
Date published: 2023-04-19
Rated 4 out of 5 by from Hard to find Turbo Tax download Other than difficulty in finding the download version of turbotax, everything was easy.
Date published: 2023-04-19
Rated 1 out of 5 by from terrible expert did was not an expert and provided wrong guidance
Date published: 2023-04-19
Rated 4 out of 5 by from Live phone call and screen sharing was great! Live help was great! I used it three times and caught some serious mistakes and solved problems that otherwise I couldn't
Date published: 2023-04-19
Rated 4 out of 5 by from old tax filing i had to file a past tax return. This version is hard to pull in the files you need as a business if you don't already know what forms should be used
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax was amazing It was my first time using TurboTax myself other people have done it for me and it was so fast and easy
Date published: 2023-04-19
Rated 5 out of 5 by from Thank goodness for TurboTax I have used it for several years now. I find it user friendly.
Date published: 2023-04-19
Rated 1 out of 5 by from Poor I got rejected my taxes 6 times since 4/15/23 No help how to fix or was a problem with website that cannot send taxes?
Date published: 2023-04-19
Rated 5 out of 5 by from the live assistance was very helpful the program was preaty clear how to use and the live assistance personal were very helpful and patient.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 356
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from UNDERSTANDIBLE , HELPFUL IVE BEEN USING TURBO TAX FOR OVER 15 YEARS, EASY TO USE, I DONT HAVE ANYTHING COMPLICATED.
Date published: 2023-04-19
Rated 3 out of 5 by from Not Free and Confusing in Areas Not Free and Confusing in Areas, Does not double check areas that contradict each other.
Date published: 2023-04-19
Rated 4 out of 5 by from Hard to find Turbo Tax download Other than difficulty in finding the download version of turbotax, everything was easy.
Date published: 2023-04-19
Rated 1 out of 5 by from terrible expert did was not an expert and provided wrong guidance
Date published: 2023-04-19
Rated 4 out of 5 by from Live phone call and screen sharing was great! Live help was great! I used it three times and caught some serious mistakes and solved problems that otherwise I couldn't
Date published: 2023-04-19
Rated 4 out of 5 by from old tax filing i had to file a past tax return. This version is hard to pull in the files you need as a business if you don't already know what forms should be used
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax was amazing It was my first time using TurboTax myself other people have done it for me and it was so fast and easy
Date published: 2023-04-19
Rated 5 out of 5 by from Thank goodness for TurboTax I have used it for several years now. I find it user friendly.
Date published: 2023-04-19
Rated 1 out of 5 by from Poor I got rejected my taxes 6 times since 4/15/23 No help how to fix or was a problem with website that cannot send taxes?
Date published: 2023-04-19
Rated 5 out of 5 by from the live assistance was very helpful the program was preaty clear how to use and the live assistance personal were very helpful and patient.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 356