TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Great service GREAT SERVICE AND VERY SIMPLE TO USE. HAD ME DONE IN 35 MINUTES.
Date published: 2023-04-19
Rated 2 out of 5 by from Could be better - Investment shortcomings Importing data from stocks does not import correctly. I had a net loss from sales of my stocks and that wasn't reflected. Also my foreign trades were not document correctly. So I ended up having to manually input it. Still useful as a guide in other areas but not good with investments.
Date published: 2023-04-19
Rated 3 out of 5 by from Turbotax Need to update software for QBI and Safe Harbor. 2 issues, first is very little guidance on these topics. Second issue is if you have residential and commercial properties it is impossible to tell how they are grouped as the list reads the same for every property. This section really needs to be improved as it has been limited in 2020 and 2021.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo is great It was easy step by step, I would highly recommend service
Date published: 2023-04-19
Rated 2 out of 5 by from It's never free The premise that this a free filing is misleading. The company will find a way to charge you a service fee for tax preparation and filing.
Date published: 2023-04-19
Rated 5 out of 5 by from TT Loved it!! Easy to use and FAST!!! I got our taxes done in one hour and 19 minutes even after having a heart attack in the family on Monday!!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is awesome Used turbo tax to file, was a bit hard since I didn’t have last year’s information but was able to fix it
Date published: 2023-04-19
Rated 5 out of 5 by from Return User ive been using turbo tax for many years now and found it to be very good
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is eazy and awesome It was a little complicated but it does it's job overall
Date published: 2023-04-19
Rated 1 out of 5 by from Hate this stupid thing It's not good. Get's worse every year. Somehow let me click through everything and think that I had filed and not actually send the final returns out.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 351
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great service GREAT SERVICE AND VERY SIMPLE TO USE. HAD ME DONE IN 35 MINUTES.
Date published: 2023-04-19
Rated 2 out of 5 by from Could be better - Investment shortcomings Importing data from stocks does not import correctly. I had a net loss from sales of my stocks and that wasn't reflected. Also my foreign trades were not document correctly. So I ended up having to manually input it. Still useful as a guide in other areas but not good with investments.
Date published: 2023-04-19
Rated 3 out of 5 by from Turbotax Need to update software for QBI and Safe Harbor. 2 issues, first is very little guidance on these topics. Second issue is if you have residential and commercial properties it is impossible to tell how they are grouped as the list reads the same for every property. This section really needs to be improved as it has been limited in 2020 and 2021.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo is great It was easy step by step, I would highly recommend service
Date published: 2023-04-19
Rated 2 out of 5 by from It's never free The premise that this a free filing is misleading. The company will find a way to charge you a service fee for tax preparation and filing.
Date published: 2023-04-19
Rated 5 out of 5 by from TT Loved it!! Easy to use and FAST!!! I got our taxes done in one hour and 19 minutes even after having a heart attack in the family on Monday!!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is awesome Used turbo tax to file, was a bit hard since I didn’t have last year’s information but was able to fix it
Date published: 2023-04-19
Rated 5 out of 5 by from Return User ive been using turbo tax for many years now and found it to be very good
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is eazy and awesome It was a little complicated but it does it's job overall
Date published: 2023-04-19
Rated 1 out of 5 by from Hate this stupid thing It's not good. Get's worse every year. Somehow let me click through everything and think that I had filed and not actually send the final returns out.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 351