TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax Gets a Thumbs up ! I had an amazing experience with my turbo tax expert Bernadette , she was patient and very helpful. I was very happy with the experience.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax It is easy to use. Once I gathered my paperwork, I just had to fill in the blanks. It asked great questions so that I got all my deductions.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is easy to use. I have used Turbo Tax for12 years, and haven't had any problems. It's easy to use and the format is understandable.
Date published: 2023-04-19
Rated 5 out of 5 by from Grateful for the efficiency and convenience A bit pricey, but it is consistent, complete, and detailed. Added bonus is it loads everything next year.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Is Fantastic Easy program to navigate, and definitely easy to find deductions
Date published: 2023-04-19
Rated 5 out of 5 by from Best system since invention of taxes Always helpful, catches my mistakes, easy to change info, Fantastic.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great!!! So easy to use and helpful!! Asked questions so that I wouldn't forget to put in the information, step by step.
Date published: 2023-04-19
Rated 5 out of 5 by from I've used Turbo Tax for over a decade I had trouble with the Live getting hung up. If this happens you can get past that point using the app and then return to your computer if you like. Just a hint. However, I did decide to downgrade without Live. But other than that it's really easy and gets you through the process with a lot of helpful tips.
Date published: 2023-04-19
Rated 1 out of 5 by from hidden fees won't be using turbo tax anymore. Hate that they have hidden fees
Date published: 2023-04-19
Rated 3 out of 5 by from Easy but extra fees and hidden charges Easy but extra fees and hidden charges. Costs more than what you click at the start unless you use the free service.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 350
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Gets a Thumbs up ! I had an amazing experience with my turbo tax expert Bernadette , she was patient and very helpful. I was very happy with the experience.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax It is easy to use. Once I gathered my paperwork, I just had to fill in the blanks. It asked great questions so that I got all my deductions.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is easy to use. I have used Turbo Tax for12 years, and haven't had any problems. It's easy to use and the format is understandable.
Date published: 2023-04-19
Rated 5 out of 5 by from Grateful for the efficiency and convenience A bit pricey, but it is consistent, complete, and detailed. Added bonus is it loads everything next year.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Is Fantastic Easy program to navigate, and definitely easy to find deductions
Date published: 2023-04-19
Rated 5 out of 5 by from Best system since invention of taxes Always helpful, catches my mistakes, easy to change info, Fantastic.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great!!! So easy to use and helpful!! Asked questions so that I wouldn't forget to put in the information, step by step.
Date published: 2023-04-19
Rated 5 out of 5 by from I've used Turbo Tax for over a decade I had trouble with the Live getting hung up. If this happens you can get past that point using the app and then return to your computer if you like. Just a hint. However, I did decide to downgrade without Live. But other than that it's really easy and gets you through the process with a lot of helpful tips.
Date published: 2023-04-19
Rated 1 out of 5 by from hidden fees won't be using turbo tax anymore. Hate that they have hidden fees
Date published: 2023-04-19
Rated 3 out of 5 by from Easy but extra fees and hidden charges Easy but extra fees and hidden charges. Costs more than what you click at the start unless you use the free service.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 350