TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 1 out of 5 by from TurboScam Forced me to pay for some crap I really didn't need to file, I felt that was scummy
Date published: 2021-02-24
Rated 1 out of 5 by from Too expensive. Free isn't really free. Turbo Tax is too expensive - I could have paid to have my taxes done and it would have cost less and been less hassle. Turbo Tax charged for Federal filing, charged more for State filing; then charged me extra to have the amount for their services paid out of my refund instead of me paying them. Ridiculous! Not as easy to use as I would like - I had to double-check everything myself to assure accuracy. Not pleased. I likely will never use Turbo Tax ever again!
Date published: 2021-02-24
Rated 5 out of 5 by from Great expierience Very user friendly and great live chat with great help
Date published: 2021-02-24
Rated 5 out of 5 by from AWESOME EASY TO USE, QUICK, AND I HAVE BEEN USING OVER 5 YRS
Date published: 2021-02-24
Rated 5 out of 5 by from Firm Can't complain . Love it fashizzle my nizIle fasho
Date published: 2021-02-24
Rated 5 out of 5 by from Urshala was the best Turbo is a little confusion but with the assistance of Urshala she got me through it
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is Awsome it was great she walked me through what i needed to get done and that i thank you very much
Date published: 2021-02-24
Rated 5 out of 5 by from Great service app Highly recommended. Great service app. Two thumbs up
Date published: 2021-02-24
Rated 5 out of 5 by from AMAZING!!!!! this was my first time filing online and i love it! its so easy and saves alot more time than going in-office for filing.
Date published: 2021-02-24
Rated 5 out of 5 by from great it was just so easy did not take me lone had fun doing my taxes
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 349
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from TurboScam Forced me to pay for some crap I really didn't need to file, I felt that was scummy
Date published: 2021-02-24
Rated 1 out of 5 by from Too expensive. Free isn't really free. Turbo Tax is too expensive - I could have paid to have my taxes done and it would have cost less and been less hassle. Turbo Tax charged for Federal filing, charged more for State filing; then charged me extra to have the amount for their services paid out of my refund instead of me paying them. Ridiculous! Not as easy to use as I would like - I had to double-check everything myself to assure accuracy. Not pleased. I likely will never use Turbo Tax ever again!
Date published: 2021-02-24
Rated 5 out of 5 by from Great expierience Very user friendly and great live chat with great help
Date published: 2021-02-24
Rated 5 out of 5 by from AWESOME EASY TO USE, QUICK, AND I HAVE BEEN USING OVER 5 YRS
Date published: 2021-02-24
Rated 5 out of 5 by from Firm Can't complain . Love it fashizzle my nizIle fasho
Date published: 2021-02-24
Rated 5 out of 5 by from Urshala was the best Turbo is a little confusion but with the assistance of Urshala she got me through it
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is Awsome it was great she walked me through what i needed to get done and that i thank you very much
Date published: 2021-02-24
Rated 5 out of 5 by from Great service app Highly recommended. Great service app. Two thumbs up
Date published: 2021-02-24
Rated 5 out of 5 by from AMAZING!!!!! this was my first time filing online and i love it! its so easy and saves alot more time than going in-office for filing.
Date published: 2021-02-24
Rated 5 out of 5 by from great it was just so easy did not take me lone had fun doing my taxes
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 349