TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Live support option is not worth the hype, money I tried using live support when I had a question about an uncommon situation, but the agent (with 6 years under her belt) was not able to give one shred of advice. She then said she'd go research and get back while I stayed online. After waiting a few minutes, I did the research on my own, gave her the relevant links and went about my way to completing the returns. Had I known this in advance, I would have saved the additional $$$ I paid for nothing. I think this might be my last year with Turbotax.
Date published: 2023-04-20
Rated 5 out of 5 by from 25th Anniversary Twenty-five years ago, I had reached an impasse where I couldn't possibly complete my tax forms without professional help. Instead, though I purchased TurboTax. Instead of two weeks of stress I now complete and file my taxes in one day.
Date published: 2023-04-20
Rated 4 out of 5 by from Turbo Tax is great I have used Turbo Tax for several years and I am always pleased with how it work. I do have a little concern about sometimes it is hard to find out what forms they are using and if everything is where it supposed to be
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo Tax is the simplest way to do taxes Turbo tax eliminates the anxiety of doing taxes. Software is user friendly and easy to use.
Date published: 2023-04-20
Rated 3 out of 5 by from get the job done? its a horrible process, so much repetition that u question yourself.
Date published: 2023-04-20
Rated 5 out of 5 by from Great Wish it told you what docs you need before you start
Date published: 2023-04-20
Rated 5 out of 5 by from Yayyy turbo tax!!! Easy peasy. Get it done quick. Lets you know if something is wrong...easy to fix
Date published: 2023-04-20
Rated 5 out of 5 by from Awesome Beyond outstanding easy-going very knowledgeable system
Date published: 2023-04-20
Rated 5 out of 5 by from Great way to file my Taxes Highly recommend. Turbo Tax is very easy to use by myself.
Date published: 2023-04-20
Rated 5 out of 5 by from TurboTax is great Easy to follow flows and appreciate the questions and Learn More category
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 324
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Live support option is not worth the hype, money I tried using live support when I had a question about an uncommon situation, but the agent (with 6 years under her belt) was not able to give one shred of advice. She then said she'd go research and get back while I stayed online. After waiting a few minutes, I did the research on my own, gave her the relevant links and went about my way to completing the returns. Had I known this in advance, I would have saved the additional $$$ I paid for nothing. I think this might be my last year with Turbotax.
Date published: 2023-04-20
Rated 5 out of 5 by from 25th Anniversary Twenty-five years ago, I had reached an impasse where I couldn't possibly complete my tax forms without professional help. Instead, though I purchased TurboTax. Instead of two weeks of stress I now complete and file my taxes in one day.
Date published: 2023-04-20
Rated 4 out of 5 by from Turbo Tax is great I have used Turbo Tax for several years and I am always pleased with how it work. I do have a little concern about sometimes it is hard to find out what forms they are using and if everything is where it supposed to be
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo Tax is the simplest way to do taxes Turbo tax eliminates the anxiety of doing taxes. Software is user friendly and easy to use.
Date published: 2023-04-20
Rated 3 out of 5 by from get the job done? its a horrible process, so much repetition that u question yourself.
Date published: 2023-04-20
Rated 5 out of 5 by from Great Wish it told you what docs you need before you start
Date published: 2023-04-20
Rated 5 out of 5 by from Yayyy turbo tax!!! Easy peasy. Get it done quick. Lets you know if something is wrong...easy to fix
Date published: 2023-04-20
Rated 5 out of 5 by from Awesome Beyond outstanding easy-going very knowledgeable system
Date published: 2023-04-20
Rated 5 out of 5 by from Great way to file my Taxes Highly recommend. Turbo Tax is very easy to use by myself.
Date published: 2023-04-20
Rated 5 out of 5 by from TurboTax is great Easy to follow flows and appreciate the questions and Learn More category
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 324