TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 1 out of 5 by from NOT FREE Had to upgrade to do my taxes due to Stocks. I don't think it should cost $90. And then got charged $50 for a state fee..?
Date published: 2021-03-03
Rated 5 out of 5 by from Explicitly Simple Format As in all the other years I have used Turbo Tax, it was a simple way to fill out and file my taxes. Everything is laid out with questions that are very simple to answer and you just fill in the blanks. Great work. Even if I was not able to get a federal refund this year. Thanks.
Date published: 2021-03-03
Rated 4 out of 5 by from Advisor dropped the chat The advisor did not have a clue about the cosmetic deductions (my part-time work). This is my first year in the business and I was trying to understand the cost of goods sold, and revenue, etc... She just chatted what I found out of the help section. A huge waste of money since I only asked 1 chat question and got no help. I've used Turbo for 7 years or more
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax super easy excellent program i highly recommend qqqqqqqqqqqqqqqqq
Date published: 2021-03-03
Rated 5 out of 5 by from Good It was helpful for first time filers (first time Resident Aliens).
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Great Overall very easy to enter information and great reviews with the tax experts - CPAs of Turbo Tax
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Fast and East Great experience. I will definitely use in the future.
Date published: 2021-03-03
Rated 5 out of 5 by from TURBO TAX IS AWESOME FIRST TIME USER AND TURBRO TAX WAS EASY TO USE. It was very informative and questions were easy to answer.
Date published: 2021-03-03
Rated 5 out of 5 by from Great experience every time! I've been using Turbo Tax for years and have always had a good experience. Pretty easy and cheap!
Date published: 2021-03-03
Rated 3 out of 5 by from It's Fine.... The experience is fine. It's more expensive than I feel like it should be, but oh well.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 318
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from NOT FREE Had to upgrade to do my taxes due to Stocks. I don't think it should cost $90. And then got charged $50 for a state fee..?
Date published: 2021-03-03
Rated 5 out of 5 by from Explicitly Simple Format As in all the other years I have used Turbo Tax, it was a simple way to fill out and file my taxes. Everything is laid out with questions that are very simple to answer and you just fill in the blanks. Great work. Even if I was not able to get a federal refund this year. Thanks.
Date published: 2021-03-03
Rated 4 out of 5 by from Advisor dropped the chat The advisor did not have a clue about the cosmetic deductions (my part-time work). This is my first year in the business and I was trying to understand the cost of goods sold, and revenue, etc... She just chatted what I found out of the help section. A huge waste of money since I only asked 1 chat question and got no help. I've used Turbo for 7 years or more
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax super easy excellent program i highly recommend qqqqqqqqqqqqqqqqq
Date published: 2021-03-03
Rated 5 out of 5 by from Good It was helpful for first time filers (first time Resident Aliens).
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Great Overall very easy to enter information and great reviews with the tax experts - CPAs of Turbo Tax
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is Fast and East Great experience. I will definitely use in the future.
Date published: 2021-03-03
Rated 5 out of 5 by from TURBO TAX IS AWESOME FIRST TIME USER AND TURBRO TAX WAS EASY TO USE. It was very informative and questions were easy to answer.
Date published: 2021-03-03
Rated 5 out of 5 by from Great experience every time! I've been using Turbo Tax for years and have always had a good experience. Pretty easy and cheap!
Date published: 2021-03-03
Rated 3 out of 5 by from It's Fine.... The experience is fine. It's more expensive than I feel like it should be, but oh well.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 318