TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo tax is Awesome!!! I have been with TurboTax for 6 years. They just keep getting better.
Date published: 2023-04-20
Rated 5 out of 5 by from EZ Filing Been using TurboTax for years and it just keeps making it easier and easier for me to file my taxes and as we accumulate more taxable items/income, it explains things and situations so you can get the most out of your refund!
Date published: 2023-04-20
Rated 5 out of 5 by from Can't Believe How Easy... This is the second year I have used Turbo Tax, and it couldn't be easier!
Date published: 2023-04-20
Rated 4 out of 5 by from Good The cost rose incrementally and got pretty expensive.
Date published: 2023-04-20
Rated 4 out of 5 by from TURBO TAX IS SO EASY AND FAST I HAVE USED TURBO TAX FOR A COUPLE OF YEARS NOW. I NEVER IMAGINED HOW EASY IT WAS TO USE AND HOW FAST I COULD GET MY TAXES DONE.
Date published: 2023-04-20
Rated 5 out of 5 by from TurboTax was so fast and easy This was my first time trying TurboTax. I was able to input/upload all my forms quickly. There were multiple times that the site double checked the information. After my initial filing was rejected I was shown exactly where the error was, mixed up two numbers in a social, and how to fix it. Then a quick look over and resubmit my e-file. Will use them again for sure.
Date published: 2023-04-20
Rated 2 out of 5 by from Too expensive Too expensive. I have to pay a significant amount more for simply importing my brokerage info. For this I can't recommend tTurboTax to anyone.
Date published: 2023-04-20
Rated 5 out of 5 by from Very helpful for last minute I’m be used TurboTax for the past 10 or so years and it improves every year
Date published: 2023-04-20
Rated 1 out of 5 by from Forces you to pay for unwanted services Forced me to pay for my state return which is something I have never needed to do before.
Date published: 2023-04-20
Rated 1 out of 5 by from I paid over $100 for this and it does not work! This keeps shutting down, over and over again. And I have reached out for assistance and now one has contacted me.
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 317
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is Awesome!!! I have been with TurboTax for 6 years. They just keep getting better.
Date published: 2023-04-20
Rated 5 out of 5 by from EZ Filing Been using TurboTax for years and it just keeps making it easier and easier for me to file my taxes and as we accumulate more taxable items/income, it explains things and situations so you can get the most out of your refund!
Date published: 2023-04-20
Rated 5 out of 5 by from Can't Believe How Easy... This is the second year I have used Turbo Tax, and it couldn't be easier!
Date published: 2023-04-20
Rated 4 out of 5 by from Good The cost rose incrementally and got pretty expensive.
Date published: 2023-04-20
Rated 4 out of 5 by from TURBO TAX IS SO EASY AND FAST I HAVE USED TURBO TAX FOR A COUPLE OF YEARS NOW. I NEVER IMAGINED HOW EASY IT WAS TO USE AND HOW FAST I COULD GET MY TAXES DONE.
Date published: 2023-04-20
Rated 5 out of 5 by from TurboTax was so fast and easy This was my first time trying TurboTax. I was able to input/upload all my forms quickly. There were multiple times that the site double checked the information. After my initial filing was rejected I was shown exactly where the error was, mixed up two numbers in a social, and how to fix it. Then a quick look over and resubmit my e-file. Will use them again for sure.
Date published: 2023-04-20
Rated 2 out of 5 by from Too expensive Too expensive. I have to pay a significant amount more for simply importing my brokerage info. For this I can't recommend tTurboTax to anyone.
Date published: 2023-04-20
Rated 5 out of 5 by from Very helpful for last minute I’m be used TurboTax for the past 10 or so years and it improves every year
Date published: 2023-04-20
Rated 1 out of 5 by from Forces you to pay for unwanted services Forced me to pay for my state return which is something I have never needed to do before.
Date published: 2023-04-20
Rated 1 out of 5 by from I paid over $100 for this and it does not work! This keeps shutting down, over and over again. And I have reached out for assistance and now one has contacted me.
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 317