TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax great It was simple and easy and great I would tell everyone about turbo tax
Date published: 2021-03-04
Rated 3 out of 5 by from taxes locked up alot besides that it worked good .had no issues
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is easy and simple Everything was perfect I didn’t have to 2nd quests myself at ALL !!!!!
Date published: 2021-03-04
Rated 4 out of 5 by from Good service I talked to two different people at TurboTax just to verify all my numbers for correct. The first lady I talked to was the best person I think I've ever talked to while doing my taxes. The second person was also pretty good, he answered a few questions I had and then I filed them on my own
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is great. very easy to work with. If you have problems you have someone to back you up! I have used TurboTax for 8 years now I believe. Will use again next year.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is excellent! Turbo Tax was easy to use and had the form reviewed and that person was very helpful.
Date published: 2021-03-04
Rated 3 out of 5 by from Much more difficult this year This year not impressed with Turbo tax! Much more difficult to navigate, had to search things out for yourself even though chose to go thru supposedly each item. Had to return to numerous areas and fill out sections turbo tax neglected to guide me to.
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax takes getting use to but it is very good Turbo Tax takes getting use to but it is very good. 3 of the 4 live people who helped very very good and friendly. The other seemed lost and unwilling to help. That is why I closed that person out and re-entered.
Date published: 2021-03-04
Rated 5 out of 5 by from Best experience I have ever had with Turbo Tax! Best experience I have ever had with over the past ten years
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo was easy for me! I didnt have to talk to anyone was easy to do, made everything so you can understand TURBO!!
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 315
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax great It was simple and easy and great I would tell everyone about turbo tax
Date published: 2021-03-04
Rated 3 out of 5 by from taxes locked up alot besides that it worked good .had no issues
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is easy and simple Everything was perfect I didn’t have to 2nd quests myself at ALL !!!!!
Date published: 2021-03-04
Rated 4 out of 5 by from Good service I talked to two different people at TurboTax just to verify all my numbers for correct. The first lady I talked to was the best person I think I've ever talked to while doing my taxes. The second person was also pretty good, he answered a few questions I had and then I filed them on my own
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax is Great Turbo Tax is great. very easy to work with. If you have problems you have someone to back you up! I have used TurboTax for 8 years now I believe. Will use again next year.
Date published: 2021-03-04
Rated 5 out of 5 by from TurboTax is excellent! Turbo Tax was easy to use and had the form reviewed and that person was very helpful.
Date published: 2021-03-04
Rated 3 out of 5 by from Much more difficult this year This year not impressed with Turbo tax! Much more difficult to navigate, had to search things out for yourself even though chose to go thru supposedly each item. Had to return to numerous areas and fill out sections turbo tax neglected to guide me to.
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo Tax takes getting use to but it is very good Turbo Tax takes getting use to but it is very good. 3 of the 4 live people who helped very very good and friendly. The other seemed lost and unwilling to help. That is why I closed that person out and re-entered.
Date published: 2021-03-04
Rated 5 out of 5 by from Best experience I have ever had with Turbo Tax! Best experience I have ever had with over the past ten years
Date published: 2021-03-04
Rated 5 out of 5 by from Turbo was easy for me! I didnt have to talk to anyone was easy to do, made everything so you can understand TURBO!!
Date published: 2021-03-04
All TurboTax® Offerings Reviews - Page 315