TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Great service I really appreciated the one to one service I had made an error on my tax return. I spoke with Calvin He took the time to patiently walk me through my mistake and assisted me on correcting my mistake. Thank you
Date published: 2021-03-03
Rated 5 out of 5 by from Great! The help I got was great! Really good help I really appreciated the help.
Date published: 2021-03-03
Rated 5 out of 5 by from Like talking to family! My expert was amazing and so understanding. She made me feel like I was a person and not just a number. All of my questions were answered and I understood what she said. Will definitely use again!!
Date published: 2021-03-03
Rated 1 out of 5 by from Too many hidden fees They advertise that you can file your taxes for free and as you're filing you find out that you can't just file for free they tell you it will be $120 in order for you to file and you have to bite the bullet because you have an HSA. Then, as you're checking out, you find out it's $250 because it's extra to e-file and extra to file states on top of having to have extra special live help that you don't even use!! An absolute rip off.
Date published: 2021-03-03
Rated 5 out of 5 by from Good Great loved it they did and are doing there all for me
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is powerful I am using Turbo Tax business for preparing S-Corp return and I was able to breeze through the program. I am hoping I have prepared the return correctly.
Date published: 2021-03-03
Rated 4 out of 5 by from Putting 2020 Away I used on-line support successfully about 3 ties to complete my 2020. support was timely and informed . I was able to complete my Federal and State in a few hours.
Date published: 2021-03-03
Rated 5 out of 5 by from Amazing service Amazing costumer service, always very helpful, expert solved all my questions
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is easy and great TurboTax has been a great Tool for filing our Taxes. Never had a issue or problem. We will continue to use TurboTax in the future.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax IS Awesome! Easy and helpful, I don't know why I haven't used you before, all the years I struggled to get my taxes done! Takes a bit of time, but is worth it for a MAX refund! Thank you!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 303
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great service I really appreciated the one to one service I had made an error on my tax return. I spoke with Calvin He took the time to patiently walk me through my mistake and assisted me on correcting my mistake. Thank you
Date published: 2021-03-03
Rated 5 out of 5 by from Great! The help I got was great! Really good help I really appreciated the help.
Date published: 2021-03-03
Rated 5 out of 5 by from Like talking to family! My expert was amazing and so understanding. She made me feel like I was a person and not just a number. All of my questions were answered and I understood what she said. Will definitely use again!!
Date published: 2021-03-03
Rated 1 out of 5 by from Too many hidden fees They advertise that you can file your taxes for free and as you're filing you find out that you can't just file for free they tell you it will be $120 in order for you to file and you have to bite the bullet because you have an HSA. Then, as you're checking out, you find out it's $250 because it's extra to e-file and extra to file states on top of having to have extra special live help that you don't even use!! An absolute rip off.
Date published: 2021-03-03
Rated 5 out of 5 by from Good Great loved it they did and are doing there all for me
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is powerful I am using Turbo Tax business for preparing S-Corp return and I was able to breeze through the program. I am hoping I have prepared the return correctly.
Date published: 2021-03-03
Rated 4 out of 5 by from Putting 2020 Away I used on-line support successfully about 3 ties to complete my 2020. support was timely and informed . I was able to complete my Federal and State in a few hours.
Date published: 2021-03-03
Rated 5 out of 5 by from Amazing service Amazing costumer service, always very helpful, expert solved all my questions
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is easy and great TurboTax has been a great Tool for filing our Taxes. Never had a issue or problem. We will continue to use TurboTax in the future.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax IS Awesome! Easy and helpful, I don't know why I haven't used you before, all the years I struggled to get my taxes done! Takes a bit of time, but is worth it for a MAX refund! Thank you!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 303