TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from FAST, SIMPLE SEVEN YEARS AND I WOULDN’T CHANGE PROGRAMS. SIMPLE OR COMPEX TURBO TAX IS CAPABLE OF WALKING YOU THROUGH YOUR RETURNS. BET THE COST IS MINIMAL AND QUALIFIED TAX CONSULTANTS ARE AVILBLE FOR ANY SITUTION.
Date published: 2023-04-20
Rated 4 out of 5 by from TurboTax Premium is pretty good, some glitches Easy to enter your stuff. Like that it can bring over prior year items. Still needs improvement on some entries with short sales of stocks. Prior TurboTax allowed us to see where in the form it it filling but now, maybe because it's an online version vs the CD, I cannot see it til the end when you are about to file, see the whole form. Love that we can download trades from trading company. Some entries are too simple so I cannot see where they even got the number for me to clarify when they need it to move on. Some trading entries are not clear which person's account it's requesting more information about so you have to dig through the statements.
Date published: 2023-04-20
Rated 1 out of 5 by from Never again Very unhappy with the additional expense and complete lack of user feedback using the Online TurboTax vs. the disc product. Twice as expensive as using the disc, and when my return was rejected and re-filed, it didn't actual get sent to the IRS. I've been using TurboTax for over 25 years and I am done with it.
Date published: 2023-04-20
Rated 5 out of 5 by from TurboTax is awesome. I love TurboTax. I do my taxes with them every year, and am never disappointed with the outcome. I also love having the confidence to do my taxes correctly and efficiently without the hassle of scheduling an appointment with a tax office which are usually at inconvenient hours and days. Thank you TurboTax for another successful and non-stressful tax season!
Date published: 2023-04-20
Rated 4 out of 5 by from TURBO TAX WAS CONFUSING HAD TROUBLE UNDERSTANDING. WAS CONFUSED BY LAYOUT. WAS LATE FILING BECAUSE OF PROBLEMS.
Date published: 2023-04-20
Rated 5 out of 5 by from Great Experience My tax accountant did a great job helping me sort out my taxes as I worked out of state for 2022.
Date published: 2023-04-20
Rated 5 out of 5 by from TurboTax is awesome Very intuitive software. Super easy to use. Great experience all Arond
Date published: 2023-04-20
Rated 4 out of 5 by from review turbotax overall experience was good. no assistance was needed.
Date published: 2023-04-20
Rated 5 out of 5 by from TurboTax is the Best Don't see how any other software could be any better
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo Tax is for Real! I got superb assistance with Ms. Arrielle today, in order to submit my taxes to IRS!
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 303
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from FAST, SIMPLE SEVEN YEARS AND I WOULDN’T CHANGE PROGRAMS. SIMPLE OR COMPEX TURBO TAX IS CAPABLE OF WALKING YOU THROUGH YOUR RETURNS. BET THE COST IS MINIMAL AND QUALIFIED TAX CONSULTANTS ARE AVILBLE FOR ANY SITUTION.
Date published: 2023-04-20
Rated 4 out of 5 by from TurboTax Premium is pretty good, some glitches Easy to enter your stuff. Like that it can bring over prior year items. Still needs improvement on some entries with short sales of stocks. Prior TurboTax allowed us to see where in the form it it filling but now, maybe because it's an online version vs the CD, I cannot see it til the end when you are about to file, see the whole form. Love that we can download trades from trading company. Some entries are too simple so I cannot see where they even got the number for me to clarify when they need it to move on. Some trading entries are not clear which person's account it's requesting more information about so you have to dig through the statements.
Date published: 2023-04-20
Rated 1 out of 5 by from Never again Very unhappy with the additional expense and complete lack of user feedback using the Online TurboTax vs. the disc product. Twice as expensive as using the disc, and when my return was rejected and re-filed, it didn't actual get sent to the IRS. I've been using TurboTax for over 25 years and I am done with it.
Date published: 2023-04-20
Rated 5 out of 5 by from TurboTax is awesome. I love TurboTax. I do my taxes with them every year, and am never disappointed with the outcome. I also love having the confidence to do my taxes correctly and efficiently without the hassle of scheduling an appointment with a tax office which are usually at inconvenient hours and days. Thank you TurboTax for another successful and non-stressful tax season!
Date published: 2023-04-20
Rated 4 out of 5 by from TURBO TAX WAS CONFUSING HAD TROUBLE UNDERSTANDING. WAS CONFUSED BY LAYOUT. WAS LATE FILING BECAUSE OF PROBLEMS.
Date published: 2023-04-20
Rated 5 out of 5 by from Great Experience My tax accountant did a great job helping me sort out my taxes as I worked out of state for 2022.
Date published: 2023-04-20
Rated 5 out of 5 by from TurboTax is awesome Very intuitive software. Super easy to use. Great experience all Arond
Date published: 2023-04-20
Rated 4 out of 5 by from review turbotax overall experience was good. no assistance was needed.
Date published: 2023-04-20
Rated 5 out of 5 by from TurboTax is the Best Don't see how any other software could be any better
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo Tax is for Real! I got superb assistance with Ms. Arrielle today, in order to submit my taxes to IRS!
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 303