TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from IP pin no where to input.....you suck so dam hard to input ip pin...no where...turbotax sucks crap
Date published: 2023-04-21
Rated 5 out of 5 by from Thank you Turbo Tax Live Experts! After I filed both my federal and state taxes, I received two late documents 1098 and 1099 forms. The Turbo Tax Expert patiently walked me through step by step by chat. I was already nervous about the amendment and the Expert made the situation such a breeze. Thank you for this virtual option.
Date published: 2023-04-21
Rated 3 out of 5 by from ok helps me get taxes done but managing items is not intuitive. costly.
Date published: 2023-04-21
Rated 4 out of 5 by from Pricey but overall worth it I'm self employed and the SE version of TurboTax is definitely more costly than other software, but I'm usually pretty confident in it's accuracy so I'd say it's worth it.
Date published: 2023-04-21
Rated 5 out of 5 by from Awesome helper Easy to file. My assistant was awesome. Very helpful and polite .
Date published: 2023-04-21
Rated 5 out of 5 by from TurboTax is easy to use TurboTax really helped me stay on track and remember to input all necessary information.
Date published: 2023-04-21
Rated 2 out of 5 by from my return was rejected I just found out my 2020 return is being audited. And after all the double-checking, my 2022 return was rejected by fed and state. you're making my life difficult
Date published: 2023-04-21
Rated 4 out of 5 by from Convenient and Easy Use Turbotax does a great job! Makes doing taxes convenient!
Date published: 2023-04-21
Rated 1 out of 5 by from RipOff You say free then you make me pay and take all most all of my refund!!!!
Date published: 2023-04-21
Rated 5 out of 5 by from Very Good It really guides me through everything I need to file.
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 301
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from IP pin no where to input.....you suck so dam hard to input ip pin...no where...turbotax sucks crap
Date published: 2023-04-21
Rated 5 out of 5 by from Thank you Turbo Tax Live Experts! After I filed both my federal and state taxes, I received two late documents 1098 and 1099 forms. The Turbo Tax Expert patiently walked me through step by step by chat. I was already nervous about the amendment and the Expert made the situation such a breeze. Thank you for this virtual option.
Date published: 2023-04-21
Rated 3 out of 5 by from ok helps me get taxes done but managing items is not intuitive. costly.
Date published: 2023-04-21
Rated 4 out of 5 by from Pricey but overall worth it I'm self employed and the SE version of TurboTax is definitely more costly than other software, but I'm usually pretty confident in it's accuracy so I'd say it's worth it.
Date published: 2023-04-21
Rated 5 out of 5 by from Awesome helper Easy to file. My assistant was awesome. Very helpful and polite .
Date published: 2023-04-21
Rated 5 out of 5 by from TurboTax is easy to use TurboTax really helped me stay on track and remember to input all necessary information.
Date published: 2023-04-21
Rated 2 out of 5 by from my return was rejected I just found out my 2020 return is being audited. And after all the double-checking, my 2022 return was rejected by fed and state. you're making my life difficult
Date published: 2023-04-21
Rated 4 out of 5 by from Convenient and Easy Use Turbotax does a great job! Makes doing taxes convenient!
Date published: 2023-04-21
Rated 1 out of 5 by from RipOff You say free then you make me pay and take all most all of my refund!!!!
Date published: 2023-04-21
Rated 5 out of 5 by from Very Good It really guides me through everything I need to file.
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 301