TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from TurboTax was very helpful TurboTax was user friendly and quick and easy to navigate
Date published: 2021-03-01
Rated 5 out of 5 by from Fast and easy with the live help makes filing simple and easy also helps filing state returns
Date published: 2021-03-01
Rated 5 out of 5 by from Simple and easy Easy and simple to do. Use it every year. Will recommend again
Date published: 2021-03-01
Rated 1 out of 5 by from Very clunky and expensive Hard to follow with all the paywalls and hidden fees. Will try to avoid next year.
Date published: 2021-03-01
Rated 3 out of 5 by from Service was fine but the charging is ridiculous charging us 60$ to file our taxes because we have an HSA is absolutely ridiculous. Then to charge an extra 40$ to cover the 60 with your tax money is PATHETIC. so you're technically charging 100 dollars to file our taxes in a pandemic. At least stop advertising that this service is free because it is not
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use I was able to file my taxes with no problem. The format is easy to follow and I would highly recommend it to anyone.
Date published: 2021-03-01
Rated 2 out of 5 by from turbo tax need work Last years taxes were incorrect and I wound up owing an additional approx. $1700.00; this years taxes are being rejected by e-file.
Date published: 2021-03-01
Rated 5 out of 5 by from Love you Guys Best place to do your taxes. I love this company will never change.
Date published: 2021-03-01
Rated 5 out of 5 by from great fast and easy. my third year filing with turbo tax!
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is super helpful it was extremely easy to file and whenever i had a question there was already a helpful link that explained it for me.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 292
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax was very helpful TurboTax was user friendly and quick and easy to navigate
Date published: 2021-03-01
Rated 5 out of 5 by from Fast and easy with the live help makes filing simple and easy also helps filing state returns
Date published: 2021-03-01
Rated 5 out of 5 by from Simple and easy Easy and simple to do. Use it every year. Will recommend again
Date published: 2021-03-01
Rated 1 out of 5 by from Very clunky and expensive Hard to follow with all the paywalls and hidden fees. Will try to avoid next year.
Date published: 2021-03-01
Rated 3 out of 5 by from Service was fine but the charging is ridiculous charging us 60$ to file our taxes because we have an HSA is absolutely ridiculous. Then to charge an extra 40$ to cover the 60 with your tax money is PATHETIC. so you're technically charging 100 dollars to file our taxes in a pandemic. At least stop advertising that this service is free because it is not
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use I was able to file my taxes with no problem. The format is easy to follow and I would highly recommend it to anyone.
Date published: 2021-03-01
Rated 2 out of 5 by from turbo tax need work Last years taxes were incorrect and I wound up owing an additional approx. $1700.00; this years taxes are being rejected by e-file.
Date published: 2021-03-01
Rated 5 out of 5 by from Love you Guys Best place to do your taxes. I love this company will never change.
Date published: 2021-03-01
Rated 5 out of 5 by from great fast and easy. my third year filing with turbo tax!
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax is super helpful it was extremely easy to file and whenever i had a question there was already a helpful link that explained it for me.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 292