TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Clarkbie from
Turbo Tax is great
Great product and great support. The issue I have is: 1) handle NR4 from Canada- cannot deduct tax paid in NR4; 2) cannot download forms from many organizations.
Date published: 2023-04-21
Rated 4 out of 5 by
dpatterson1968 from
Easy to walk through
I was hesitant to use this, but am glad I did now.
Date published: 2023-04-21
Rated 1 out of 5 by
Cam2410 from
The TurboTax and Credit Karma collaboration is hor
I literally spent two weeks trying to set up my credit Karma Acciunt just for them to tell me the advance loan option was ended.
Date published: 2023-04-21
Rated 2 out of 5 by
sfrsfwesrfewrferferf from
Software Updates Failed / No FL F-1120S
I had to uninstall and reinstall Turbo Tax due to repeated failed software updates, which prevented me from using Turbotax. I wasted a bit of time trouble-shooting this software. The Florida state forms were empty, even though I am required to file FL-1120S.
Date published: 2023-04-21
Rated 5 out of 5 by
Coffee pot from
Good product
the interface is clear and intuitive the help features are useful
Date published: 2023-04-21
Rated 5 out of 5 by
Michael2442 from
amazing
I've used for years and makes it easy!!! I highly recommend!!!!
Date published: 2023-04-21
Rated 5 out of 5 by
Nethem1 from
Turbo tax has an excellent service!
The process took time but it went smoothly. Turbo tax saves you time where you can do your taxes at home. The customer service is excellent and noteworthy.
Date published: 2023-04-21
Rated 2 out of 5 by
StarGazer19 from
I reluctantly use Turbotax
I've been a user since before TurboTax was bought by Intuit and MacIntax was the tool of choice. There were many features in the previous versions of TurboTax and MacIntax that allowed the use to transfer data from either Quicken or Quickbooks using categories or tags that were specific to the Fed Tax forms and provided great user control. Now, with the interview process the method of updating an entry or reviewing the overall entries of a form are non-existent. It take far longer to enter the data and the user is at the mercy of TurboTax and Intuit as to how the taxes are reported. Very frustrating, but, as a user of QuickBooks I have found nothing better.
Date published: 2023-04-21
Rated 3 out of 5 by
SoSoBlessed from
TurboTax made me late by not returning my call.
I was doing well until I never got an email for verification after I had spent hours and two evenings working on my taxes. I called to get assistance and a call came 27 minutes later but nobody ever picked up the line.
Date published: 2023-04-21
Rated 1 out of 5 by
edduardinho from
TERRIBLE
IT'S SO COMPLICATED, I PAID TURBOTAX IT DIDN'T WORK. I SPEND A LOT OF TIME, IT WAS EASY WITH A PROFESSIONAL.
All TurboTax® Offerings Reviews - Page 288
Date published: 2023-04-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Clarkbie from
Turbo Tax is great
Great product and great support. The issue I have is: 1) handle NR4 from Canada- cannot deduct tax paid in NR4; 2) cannot download forms from many organizations.
Date published: 2023-04-21
Rated 4 out of 5 by
dpatterson1968 from
Easy to walk through
I was hesitant to use this, but am glad I did now.
Date published: 2023-04-21
Rated 1 out of 5 by
Cam2410 from
The TurboTax and Credit Karma collaboration is hor
I literally spent two weeks trying to set up my credit Karma Acciunt just for them to tell me the advance loan option was ended.
Date published: 2023-04-21
Rated 2 out of 5 by
sfrsfwesrfewrferferf from
Software Updates Failed / No FL F-1120S
I had to uninstall and reinstall Turbo Tax due to repeated failed software updates, which prevented me from using Turbotax. I wasted a bit of time trouble-shooting this software. The Florida state forms were empty, even though I am required to file FL-1120S.
Date published: 2023-04-21
Rated 5 out of 5 by
Coffee pot from
Good product
the interface is clear and intuitive the help features are useful
Date published: 2023-04-21
Rated 5 out of 5 by
Michael2442 from
amazing
I've used for years and makes it easy!!! I highly recommend!!!!
Date published: 2023-04-21
Rated 5 out of 5 by
Nethem1 from
Turbo tax has an excellent service!
The process took time but it went smoothly. Turbo tax saves you time where you can do your taxes at home. The customer service is excellent and noteworthy.
Date published: 2023-04-21
Rated 2 out of 5 by
StarGazer19 from
I reluctantly use Turbotax
I've been a user since before TurboTax was bought by Intuit and MacIntax was the tool of choice. There were many features in the previous versions of TurboTax and MacIntax that allowed the use to transfer data from either Quicken or Quickbooks using categories or tags that were specific to the Fed Tax forms and provided great user control. Now, with the interview process the method of updating an entry or reviewing the overall entries of a form are non-existent. It take far longer to enter the data and the user is at the mercy of TurboTax and Intuit as to how the taxes are reported. Very frustrating, but, as a user of QuickBooks I have found nothing better.
Date published: 2023-04-21
Rated 3 out of 5 by
SoSoBlessed from
TurboTax made me late by not returning my call.
I was doing well until I never got an email for verification after I had spent hours and two evenings working on my taxes. I called to get assistance and a call came 27 minutes later but nobody ever picked up the line.
Date published: 2023-04-21
Rated 1 out of 5 by
edduardinho from
TERRIBLE
IT'S SO COMPLICATED, I PAID TURBOTAX IT DIDN'T WORK. I SPEND A LOT OF TIME, IT WAS EASY WITH A PROFESSIONAL.
All TurboTax® Offerings Reviews - Page 288
Date published: 2023-04-21