TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax support is awesome Thank you for the TURBO TAX ANGELS. the two support people I dealt with were extremely helpful and very nice.
Date published: 2023-04-21
Rated 5 out of 5 by from Grateful for Turbo Tax. I had no contact personally. I am a Senior Person so I appreciate all of the help.
Date published: 2023-04-21
Rated 4 out of 5 by from Turbo Tax is awesome! The system was easy to navigate and the tax breaks were great.
Date published: 2023-04-21
Rated 5 out of 5 by from Amazing experience I found the product super easy to use then I had a consult at the end with Brittany. She was so helpful and patient, spending 1hr 15 mins answering questions and making corrections. A really positive experience - thank you!
Date published: 2023-04-21
Rated 5 out of 5 by from so easy so fast I have been using TurboTAX for years and iit has gotten easier and faster every year I would highly recommend this to anyone.
Date published: 2023-04-21
Rated 2 out of 5 by from Too expensive It is way too expensive for me. If I can find a free option, I will no longer use Turbo Tax.
Date published: 2023-04-21
Rated 3 out of 5 by from Not sure if I choose TurboTax next year I was disappointed that my federal and state returns were rejected. I gave all the correct info to TurboTax
Date published: 2023-04-21
Rated 5 out of 5 by from Easy Peasy Always easy to file our complicated taxes. Thank you
Date published: 2023-04-21
Rated 3 out of 5 by from UGH Not user friendly. Felt like I was going around my elbow to get to my thumb
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo tax rocks Quick efficient simple steps, questions answered in 24 minutes finished filing
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 284
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax support is awesome Thank you for the TURBO TAX ANGELS. the two support people I dealt with were extremely helpful and very nice.
Date published: 2023-04-21
Rated 5 out of 5 by from Grateful for Turbo Tax. I had no contact personally. I am a Senior Person so I appreciate all of the help.
Date published: 2023-04-21
Rated 4 out of 5 by from Turbo Tax is awesome! The system was easy to navigate and the tax breaks were great.
Date published: 2023-04-21
Rated 5 out of 5 by from Amazing experience I found the product super easy to use then I had a consult at the end with Brittany. She was so helpful and patient, spending 1hr 15 mins answering questions and making corrections. A really positive experience - thank you!
Date published: 2023-04-21
Rated 5 out of 5 by from so easy so fast I have been using TurboTAX for years and iit has gotten easier and faster every year I would highly recommend this to anyone.
Date published: 2023-04-21
Rated 2 out of 5 by from Too expensive It is way too expensive for me. If I can find a free option, I will no longer use Turbo Tax.
Date published: 2023-04-21
Rated 3 out of 5 by from Not sure if I choose TurboTax next year I was disappointed that my federal and state returns were rejected. I gave all the correct info to TurboTax
Date published: 2023-04-21
Rated 5 out of 5 by from Easy Peasy Always easy to file our complicated taxes. Thank you
Date published: 2023-04-21
Rated 3 out of 5 by from UGH Not user friendly. Felt like I was going around my elbow to get to my thumb
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo tax rocks Quick efficient simple steps, questions answered in 24 minutes finished filing
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 284