TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from My last time using TurboTax I've been using TurboTax for the last seven years and it has gotten increasingly more and more taxing (pun intended) to utilize the services offered. Each year I end up paying more and more out of pocket for fees that claim to make my tax experience easier when in reality it has gotten more time-consuming.
Date published: 2023-04-21
Rated 5 out of 5 by from Fast and Easy Fast Free and Easy Turbo Tax found tax credits I didn't know about and I got more money back.
Date published: 2023-04-21
Rated 5 out of 5 by from Excellent Program I have used Turbo Tax for two decades. It has always done me very well.
Date published: 2023-04-21
Rated 5 out of 5 by from Awesome It was easy and I am happy with my return this year.
Date published: 2023-04-21
Rated 2 out of 5 by from It's ok over priced They charge too much for 1099 nec not our fault companies are using wrong forms
Date published: 2023-04-21
Rated 5 out of 5 by from Breathe! Every year I avoid doing taxes, although, every year that I use Turbo Tax I wonder why I let myself get stressed out. Turbo Tax makes life easy.
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo Tax is helpful Turbo Tax is always pretty simple and easy to fill out. I've used it for 5 years in a row now.
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo Tax was so easy and FREE!! Simple to use and easy to file, I used the easy example and prompts
Date published: 2023-04-21
Rated 3 out of 5 by from your revised format was confusing and contributed my store copy 0f your premier tax filing depended on the store info on the store register receipt which was illegible .iam 81 years old and have used turbo tax as far back as 2015 or earlier.my family used h&r block and had no problem, whenever you make any drastic changes please consider its impact on your customers. Struggeling with your product to get desired results
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo tax is awesome Very easy effective and overall comfortable. Thank you
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 278
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from My last time using TurboTax I've been using TurboTax for the last seven years and it has gotten increasingly more and more taxing (pun intended) to utilize the services offered. Each year I end up paying more and more out of pocket for fees that claim to make my tax experience easier when in reality it has gotten more time-consuming.
Date published: 2023-04-21
Rated 5 out of 5 by from Fast and Easy Fast Free and Easy Turbo Tax found tax credits I didn't know about and I got more money back.
Date published: 2023-04-21
Rated 5 out of 5 by from Excellent Program I have used Turbo Tax for two decades. It has always done me very well.
Date published: 2023-04-21
Rated 5 out of 5 by from Awesome It was easy and I am happy with my return this year.
Date published: 2023-04-21
Rated 2 out of 5 by from It's ok over priced They charge too much for 1099 nec not our fault companies are using wrong forms
Date published: 2023-04-21
Rated 5 out of 5 by from Breathe! Every year I avoid doing taxes, although, every year that I use Turbo Tax I wonder why I let myself get stressed out. Turbo Tax makes life easy.
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo Tax is helpful Turbo Tax is always pretty simple and easy to fill out. I've used it for 5 years in a row now.
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo Tax was so easy and FREE!! Simple to use and easy to file, I used the easy example and prompts
Date published: 2023-04-21
Rated 3 out of 5 by from your revised format was confusing and contributed my store copy 0f your premier tax filing depended on the store info on the store register receipt which was illegible .iam 81 years old and have used turbo tax as far back as 2015 or earlier.my family used h&r block and had no problem, whenever you make any drastic changes please consider its impact on your customers. Struggeling with your product to get desired results
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo tax is awesome Very easy effective and overall comfortable. Thank you
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 278