TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 2 out of 5 by
jmurray1949 from
Software too clunky.
It is difficult to access help. The software is clunkier this year than in past years. Too many questions to wade through when completing 1099R Forms. If, after completing a 1099R form, I had to go back and update it,, I had to wade thorugh the same questions, I had previously answered. It was as if my answers were'nt rememberd. It seems like you're more interested in making the software look your other intuit products, even at the cost of functionality. We've been using TurboTax for twelve years, but I may switch next year, if the software become clunkier next yaer.
Date published: 2023-04-23
Rated 4 out of 5 by
ANSNUTKORN from
Big help with my taxes
This year my taxes were a bit more difficult and Turbo Tax helped a ton.
Date published: 2023-04-23
Rated 3 out of 5 by
D P D from
Missing Indiana form
The form needed to tell Indiana about foreign tax paid on foreign investments was missing, Form or Schedule 6.
Date published: 2023-04-23
Rated 5 out of 5 by
FUGFE from
was great
IT WAS VERY THROUGH,THEY DID GREAT WORK,I REALLY T
Date published: 2023-04-23
Rated 5 out of 5 by
MatthewCO from
The live service was just incredible!!!
Stephaine from Turbotax was sooooooo helpful and knowledgeable! I would have never received a refund if wasn't for her noticing duplicate entries and self employment deductions!! I only called for a question and she stayed with me thru submittal! Best service ever!
Date published: 2023-04-23
Rated 3 out of 5 by
kikisnkika from
Great !
when entering the gross income it becomes confusing especially when you have to add multiple income and from different places.
Date published: 2023-04-23
Rated 3 out of 5 by
Jakem035 from
Great
This program is great it helped me out so much when filing for my return.
Date published: 2023-04-23
Rated 5 out of 5 by
aownby from
TURBOTAX IS AWESOME
WE'VE USED TURBOTAX TO FILE OUR FEDERAL AND STATE TAX RETURNS FOR YEARS AND NEVER ENCOUNTERED ISSUES.
Date published: 2023-04-23
Rated 5 out of 5 by
J D W from
Turbo Tax is awesome
Easy to use and straight forward. Looking forward to using 9th year in a row.
Date published: 2023-04-23
Rated 4 out of 5 by
Dennymac66 from
Good, but cheaper and NO Auto-renew!!
Please, your product just keeps getting more expensive! Free? Yeah, to who? Also, stop forcing me to auto-renew!
All TurboTax® Offerings Reviews - Page 271
Date published: 2023-04-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
jmurray1949 from
Software too clunky.
It is difficult to access help. The software is clunkier this year than in past years. Too many questions to wade through when completing 1099R Forms. If, after completing a 1099R form, I had to go back and update it,, I had to wade thorugh the same questions, I had previously answered. It was as if my answers were'nt rememberd. It seems like you're more interested in making the software look your other intuit products, even at the cost of functionality. We've been using TurboTax for twelve years, but I may switch next year, if the software become clunkier next yaer.
Date published: 2023-04-23
Rated 4 out of 5 by
ANSNUTKORN from
Big help with my taxes
This year my taxes were a bit more difficult and Turbo Tax helped a ton.
Date published: 2023-04-23
Rated 3 out of 5 by
D P D from
Missing Indiana form
The form needed to tell Indiana about foreign tax paid on foreign investments was missing, Form or Schedule 6.
Date published: 2023-04-23
Rated 5 out of 5 by
FUGFE from
was great
IT WAS VERY THROUGH,THEY DID GREAT WORK,I REALLY T
Date published: 2023-04-23
Rated 5 out of 5 by
MatthewCO from
The live service was just incredible!!!
Stephaine from Turbotax was sooooooo helpful and knowledgeable! I would have never received a refund if wasn't for her noticing duplicate entries and self employment deductions!! I only called for a question and she stayed with me thru submittal! Best service ever!
Date published: 2023-04-23
Rated 3 out of 5 by
kikisnkika from
Great !
when entering the gross income it becomes confusing especially when you have to add multiple income and from different places.
Date published: 2023-04-23
Rated 3 out of 5 by
Jakem035 from
Great
This program is great it helped me out so much when filing for my return.
Date published: 2023-04-23
Rated 5 out of 5 by
aownby from
TURBOTAX IS AWESOME
WE'VE USED TURBOTAX TO FILE OUR FEDERAL AND STATE TAX RETURNS FOR YEARS AND NEVER ENCOUNTERED ISSUES.
Date published: 2023-04-23
Rated 5 out of 5 by
J D W from
Turbo Tax is awesome
Easy to use and straight forward. Looking forward to using 9th year in a row.
Date published: 2023-04-23
Rated 4 out of 5 by
Dennymac66 from
Good, but cheaper and NO Auto-renew!!
Please, your product just keeps getting more expensive! Free? Yeah, to who? Also, stop forcing me to auto-renew!
All TurboTax® Offerings Reviews - Page 271
Date published: 2023-04-23