TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JingJingles from
Convenient and user friendly
Turbo tax is Awesome and so easy to learn, will be using it
Date published: 2023-04-21
Rated 5 out of 5 by
HawaiiMusicMom from
Filing made easy.. just takes time!
Overall, good experience, getting a solid refund, thorough systemized tax filing process. I had to complete it over 3 days, even though 2 days late, but I was able to finish. Took the overwhelm and stress out of it as a repeat customer, will invest in this next tax time. Thanks for the helpful advice and new changes in tax laws. Highly recommend for ease of use and last-minute late filing.
Date published: 2023-04-21
Rated 5 out of 5 by
Malulani from
Turbo Tax Is Awesome!!!!!
Using Turbo tax was so Fast and Helpful! I'm glad I got to do my taxes through this system!
Date published: 2023-04-21
Rated 5 out of 5 by
Samileedennis from
Awesome place to do taxes
Easy. Good steps. Good directions. Use every year.
Date published: 2023-04-21
Rated 5 out of 5 by
Fahmi588 from
TurboTax is awesome!! my 1st time
Its my 1st time filing my taxes without a tax preparer. I filled out all the forms i needed manually, and was about to e file them. until i seen an ad for turbotax and decided to use it since it was the safe option. I got it done in less the 4 hours and even got to see the forms i filled out by the end, they all matched with the forms filed for my 2021 tax return. Very good service.
Date published: 2023-04-21
Rated 4 out of 5 by
TM WAlsh from
rating
The phone assistance received was very helpful. The person was helpful and knowledgeable.
Date published: 2023-04-21
Rated 3 out of 5 by
Eric G Man from
Feels like its gotten worse
Great product, but Ive used it for years and it feels like every few pages they want you to upgrade to their "professionals" I get the need for an upsell but jeeeeeeziz. Then I hear people complaining about the "help" they paid for.
Date published: 2023-04-21
Rated 1 out of 5 by
pity pat from
Rejecttion of Return!!! 4 days,
Surely you know the issue. File rejected by IRS 4 times.
Date published: 2023-04-21
Rated 5 out of 5 by
Artferrar from
Excellent program
I love turbo tax use their program every year and it's the best
Date published: 2023-04-21
Rated 1 out of 5 by
echu2213234142 from
Really dumb system
Why do you make the payment pages and filing pages 2 separate pages?!?!?! Why not make the etransfer go through AS SOON AS the turbotax payment goes through? Really stupid design. No reminder notifications about paying but not filing.
All TurboTax® Offerings Reviews - Page 270
Date published: 2023-04-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JingJingles from
Convenient and user friendly
Turbo tax is Awesome and so easy to learn, will be using it
Date published: 2023-04-21
Rated 5 out of 5 by
HawaiiMusicMom from
Filing made easy.. just takes time!
Overall, good experience, getting a solid refund, thorough systemized tax filing process. I had to complete it over 3 days, even though 2 days late, but I was able to finish. Took the overwhelm and stress out of it as a repeat customer, will invest in this next tax time. Thanks for the helpful advice and new changes in tax laws. Highly recommend for ease of use and last-minute late filing.
Date published: 2023-04-21
Rated 5 out of 5 by
Malulani from
Turbo Tax Is Awesome!!!!!
Using Turbo tax was so Fast and Helpful! I'm glad I got to do my taxes through this system!
Date published: 2023-04-21
Rated 5 out of 5 by
Samileedennis from
Awesome place to do taxes
Easy. Good steps. Good directions. Use every year.
Date published: 2023-04-21
Rated 5 out of 5 by
Fahmi588 from
TurboTax is awesome!! my 1st time
Its my 1st time filing my taxes without a tax preparer. I filled out all the forms i needed manually, and was about to e file them. until i seen an ad for turbotax and decided to use it since it was the safe option. I got it done in less the 4 hours and even got to see the forms i filled out by the end, they all matched with the forms filed for my 2021 tax return. Very good service.
Date published: 2023-04-21
Rated 4 out of 5 by
TM WAlsh from
rating
The phone assistance received was very helpful. The person was helpful and knowledgeable.
Date published: 2023-04-21
Rated 3 out of 5 by
Eric G Man from
Feels like its gotten worse
Great product, but Ive used it for years and it feels like every few pages they want you to upgrade to their "professionals" I get the need for an upsell but jeeeeeeziz. Then I hear people complaining about the "help" they paid for.
Date published: 2023-04-21
Rated 1 out of 5 by
pity pat from
Rejecttion of Return!!! 4 days,
Surely you know the issue. File rejected by IRS 4 times.
Date published: 2023-04-21
Rated 5 out of 5 by
Artferrar from
Excellent program
I love turbo tax use their program every year and it's the best
Date published: 2023-04-21
Rated 1 out of 5 by
echu2213234142 from
Really dumb system
Why do you make the payment pages and filing pages 2 separate pages?!?!?! Why not make the etransfer go through AS SOON AS the turbotax payment goes through? Really stupid design. No reminder notifications about paying but not filing.
All TurboTax® Offerings Reviews - Page 270
Date published: 2023-04-21