TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Convenient and user friendly Turbo tax is Awesome and so easy to learn, will be using it
Date published: 2023-04-21
Rated 5 out of 5 by from Filing made easy.. just takes time! Overall, good experience, getting a solid refund, thorough systemized tax filing process. I had to complete it over 3 days, even though 2 days late, but I was able to finish. Took the overwhelm and stress out of it as a repeat customer, will invest in this next tax time. Thanks for the helpful advice and new changes in tax laws. Highly recommend for ease of use and last-minute late filing.
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo Tax Is Awesome!!!!! Using Turbo tax was so Fast and Helpful! I'm glad I got to do my taxes through this system!
Date published: 2023-04-21
Rated 5 out of 5 by from Awesome place to do taxes Easy. Good steps. Good directions. Use every year.
Date published: 2023-04-21
Rated 5 out of 5 by from TurboTax is awesome!! my 1st time Its my 1st time filing my taxes without a tax preparer. I filled out all the forms i needed manually, and was about to e file them. until i seen an ad for turbotax and decided to use it since it was the safe option. I got it done in less the 4 hours and even got to see the forms i filled out by the end, they all matched with the forms filed for my 2021 tax return. Very good service.
Date published: 2023-04-21
Rated 4 out of 5 by from rating The phone assistance received was very helpful. The person was helpful and knowledgeable.
Date published: 2023-04-21
Rated 3 out of 5 by from Feels like its gotten worse Great product, but Ive used it for years and it feels like every few pages they want you to upgrade to their "professionals" I get the need for an upsell but jeeeeeeziz. Then I hear people complaining about the "help" they paid for.
Date published: 2023-04-21
Rated 1 out of 5 by from Rejecttion of Return!!! 4 days, Surely you know the issue. File rejected by IRS 4 times.
Date published: 2023-04-21
Rated 5 out of 5 by from Excellent program I love turbo tax use their program every year and it's the best
Date published: 2023-04-21
Rated 1 out of 5 by from Really dumb system Why do you make the payment pages and filing pages 2 separate pages?!?!?! Why not make the etransfer go through AS SOON AS the turbotax payment goes through? Really stupid design. No reminder notifications about paying but not filing.
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 270
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Convenient and user friendly Turbo tax is Awesome and so easy to learn, will be using it
Date published: 2023-04-21
Rated 5 out of 5 by from Filing made easy.. just takes time! Overall, good experience, getting a solid refund, thorough systemized tax filing process. I had to complete it over 3 days, even though 2 days late, but I was able to finish. Took the overwhelm and stress out of it as a repeat customer, will invest in this next tax time. Thanks for the helpful advice and new changes in tax laws. Highly recommend for ease of use and last-minute late filing.
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo Tax Is Awesome!!!!! Using Turbo tax was so Fast and Helpful! I'm glad I got to do my taxes through this system!
Date published: 2023-04-21
Rated 5 out of 5 by from Awesome place to do taxes Easy. Good steps. Good directions. Use every year.
Date published: 2023-04-21
Rated 5 out of 5 by from TurboTax is awesome!! my 1st time Its my 1st time filing my taxes without a tax preparer. I filled out all the forms i needed manually, and was about to e file them. until i seen an ad for turbotax and decided to use it since it was the safe option. I got it done in less the 4 hours and even got to see the forms i filled out by the end, they all matched with the forms filed for my 2021 tax return. Very good service.
Date published: 2023-04-21
Rated 4 out of 5 by from rating The phone assistance received was very helpful. The person was helpful and knowledgeable.
Date published: 2023-04-21
Rated 3 out of 5 by from Feels like its gotten worse Great product, but Ive used it for years and it feels like every few pages they want you to upgrade to their "professionals" I get the need for an upsell but jeeeeeeziz. Then I hear people complaining about the "help" they paid for.
Date published: 2023-04-21
Rated 1 out of 5 by from Rejecttion of Return!!! 4 days, Surely you know the issue. File rejected by IRS 4 times.
Date published: 2023-04-21
Rated 5 out of 5 by from Excellent program I love turbo tax use their program every year and it's the best
Date published: 2023-04-21
Rated 1 out of 5 by from Really dumb system Why do you make the payment pages and filing pages 2 separate pages?!?!?! Why not make the etransfer go through AS SOON AS the turbotax payment goes through? Really stupid design. No reminder notifications about paying but not filing.
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 270