TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from So many fees Double charged fees when irs rejected return due to something they already knew. Turbotax then recharged me for filing and services that they forced me to get just to add expenses after entering my 1099 nec. So now I'm already going grom 600ish to 418ish. And the refile is taking me from 418 to $100. Entire refund gone because of them.
Date published: 2023-04-22
Rated 5 out of 5 by from Turbotax is simple and easy simple easy and reliable they have 24 hour real time reliable people there to help if you need it. i will be using turbotax from now on
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo yes!! Great experience! Easiest way I’ve ever filed my taxes!
Date published: 2023-04-22
Rated 2 out of 5 by from Some issues noticed So trying this for a second time you state u need something else that I never g9t and you won't let me go back to change it so till then you get a 2 star rating
Date published: 2023-04-22
Rated 5 out of 5 by from TurboTax is a lifesaver TurboTax is a lifesaver Thank you TurboTax for all the help
Date published: 2023-04-22
Rated 3 out of 5 by from Doesn't integrate with paid Quickbooks I pay for Quickbooks Online but Turbo Tax doesn't integrate with it! It's the same company - this is absurd!
Date published: 2023-04-22
Rated 5 out of 5 by from First Timer Thank you for allowing me to learn how to save money.
Date published: 2023-04-22
Rated 2 out of 5 by from Not great this year Had lots of problems this year. The main problem was I checked the box that said I had an IRS Protection number - as usual - and when you go to file, the system asks you for the number. This year it did not. So - my files were returned by the IRS and I wasn't aware until the day after taxes were due. It also kept taking me back to fix an error that should have been easier to walk through.
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo Tax is Awesome!!!! Easy to use. Most of it anyway. Had a little trouble getting it to go back from the Fix my taxes!!!!
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo Tax works wonders Efficient, super easy to navigate and trouble free. Turbo Tax makes tax season ten times easier to bear.
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 265
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from So many fees Double charged fees when irs rejected return due to something they already knew. Turbotax then recharged me for filing and services that they forced me to get just to add expenses after entering my 1099 nec. So now I'm already going grom 600ish to 418ish. And the refile is taking me from 418 to $100. Entire refund gone because of them.
Date published: 2023-04-22
Rated 5 out of 5 by from Turbotax is simple and easy simple easy and reliable they have 24 hour real time reliable people there to help if you need it. i will be using turbotax from now on
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo yes!! Great experience! Easiest way I’ve ever filed my taxes!
Date published: 2023-04-22
Rated 2 out of 5 by from Some issues noticed So trying this for a second time you state u need something else that I never g9t and you won't let me go back to change it so till then you get a 2 star rating
Date published: 2023-04-22
Rated 5 out of 5 by from TurboTax is a lifesaver TurboTax is a lifesaver Thank you TurboTax for all the help
Date published: 2023-04-22
Rated 3 out of 5 by from Doesn't integrate with paid Quickbooks I pay for Quickbooks Online but Turbo Tax doesn't integrate with it! It's the same company - this is absurd!
Date published: 2023-04-22
Rated 5 out of 5 by from First Timer Thank you for allowing me to learn how to save money.
Date published: 2023-04-22
Rated 2 out of 5 by from Not great this year Had lots of problems this year. The main problem was I checked the box that said I had an IRS Protection number - as usual - and when you go to file, the system asks you for the number. This year it did not. So - my files were returned by the IRS and I wasn't aware until the day after taxes were due. It also kept taking me back to fix an error that should have been easier to walk through.
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo Tax is Awesome!!!! Easy to use. Most of it anyway. Had a little trouble getting it to go back from the Fix my taxes!!!!
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo Tax works wonders Efficient, super easy to navigate and trouble free. Turbo Tax makes tax season ten times easier to bear.
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 265