TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from TURBO TAX IS AWESOME!!! HAVE BEEN USING TURBO TAX FOR YEARS!!! QUITE SATISFIED!!!
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax was a big help. I had many questions and turned to the community site for help.
Date published: 2021-03-06
Rated 5 out of 5 by from E-File Easy Simple straight forward process to use. Just read and follow the directions. It's truly that simple.
Date published: 2021-03-06
Rated 3 out of 5 by from I paid more than I expected I paid more than I expected and when I choosed to pay the fees through deducting from refund, I was not told this costs additional $40 until it was a couple of steps further. I had to click 'back' many times to fix it. I should have used one of those offices that help low income people to file for free.
Date published: 2021-03-06
Rated 5 out of 5 by from Thank you Turbotax! Turbotax makes filing a return easy, foolproof, and carefree. I truly appreciate the fact that I had Tax experts on hand should I need to validate and verify information.
Date published: 2021-03-06
Rated 5 out of 5 by from turbo tax is quick and easy got my returns done in no time! turbo tax always makes tax season easy.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is 99% Awesome Oliver Wendall Homes, Jr. said, "I like to pay taxes. With them, I buy civilization." While I hate PAYING taxes, I do like FILING taxes with Turbotax. I find the process unbelievably easy. I have a law degree and could definitely file them the old fashioned way, but this makes it so easy. I used to double checked everything with the Code, but after years of Turbotax being correct, the only time I look directly at the Code is when I notice something has changed and am just curious about it. My only complaint is the little pop-up guy in the corner. If I need help or have a question I will ask for it. The pop-up is distracting and it's annoying to click to close every 90 seconds.
Date published: 2021-03-06
Rated 5 out of 5 by from Love working with Turbotax. Easy & user friendly. I've been using Turbotax since college and it has served me well.
Date published: 2021-03-06
Rated 2 out of 5 by from Mad over hidden fees Not happy at all with the the hidden fees that don't show up until l had already finished my return. I will not be using your service again!!!!!!!
Date published: 2021-03-06
Rated 5 out of 5 by from Another survey that tells me how to answer !!!! All is good ! but you sure confuse the hell out of me with your signons. Is it Intuit, Is it Turbo tax.......Confusing
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 265
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TURBO TAX IS AWESOME!!! HAVE BEEN USING TURBO TAX FOR YEARS!!! QUITE SATISFIED!!!
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax was a big help. I had many questions and turned to the community site for help.
Date published: 2021-03-06
Rated 5 out of 5 by from E-File Easy Simple straight forward process to use. Just read and follow the directions. It's truly that simple.
Date published: 2021-03-06
Rated 3 out of 5 by from I paid more than I expected I paid more than I expected and when I choosed to pay the fees through deducting from refund, I was not told this costs additional $40 until it was a couple of steps further. I had to click 'back' many times to fix it. I should have used one of those offices that help low income people to file for free.
Date published: 2021-03-06
Rated 5 out of 5 by from Thank you Turbotax! Turbotax makes filing a return easy, foolproof, and carefree. I truly appreciate the fact that I had Tax experts on hand should I need to validate and verify information.
Date published: 2021-03-06
Rated 5 out of 5 by from turbo tax is quick and easy got my returns done in no time! turbo tax always makes tax season easy.
Date published: 2021-03-06
Rated 5 out of 5 by from Turbo Tax is 99% Awesome Oliver Wendall Homes, Jr. said, "I like to pay taxes. With them, I buy civilization." While I hate PAYING taxes, I do like FILING taxes with Turbotax. I find the process unbelievably easy. I have a law degree and could definitely file them the old fashioned way, but this makes it so easy. I used to double checked everything with the Code, but after years of Turbotax being correct, the only time I look directly at the Code is when I notice something has changed and am just curious about it. My only complaint is the little pop-up guy in the corner. If I need help or have a question I will ask for it. The pop-up is distracting and it's annoying to click to close every 90 seconds.
Date published: 2021-03-06
Rated 5 out of 5 by from Love working with Turbotax. Easy & user friendly. I've been using Turbotax since college and it has served me well.
Date published: 2021-03-06
Rated 2 out of 5 by from Mad over hidden fees Not happy at all with the the hidden fees that don't show up until l had already finished my return. I will not be using your service again!!!!!!!
Date published: 2021-03-06
Rated 5 out of 5 by from Another survey that tells me how to answer !!!! All is good ! but you sure confuse the hell out of me with your signons. Is it Intuit, Is it Turbo tax.......Confusing
Date published: 2021-03-06
All TurboTax® Offerings Reviews - Page 265