TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
teawbeth from
TurboTax is great
I've been using TurboTax since 2016 and have never encountered any issues (knock on wood). Over the years I've watched the company grow. They've become more intuitive, developed solid partnerships with other useful financial tools, and learned to really round out the experience. I don't know anyone who doesn't use TurboTax, to be honest. It'd be interesting to check out statistics on people who self file vs people that hire out. Anyway, TurboTax is great.
Date published: 2023-04-22
Rated 5 out of 5 by
Brian198490715 from
Jerry helped a lot.
I couldn't figure out to fix my return due to Turbo Tax's program not allowing me to do so with regards to my IRS 1095-A form. (Covered California) Jerry stuck with me through 1 hour and 40 minutes! Thank you, Jerry! Also, the tech lady that showed us the solution was helpful as well. Thank you!
Date published: 2023-04-22
Rated 5 out of 5 by
Scarlet28 from
great for the do it yourself-er
I like seeing how taxes work in real time and with the guidance of turbotax I learn a lot and feel confident doing it myself.
Date published: 2023-04-22
Rated 5 out of 5 by
JaydenB from
Easy to navigate
user friendly good experiance, easy to navigate thank you
Date published: 2023-04-22
Rated 5 out of 5 by
Supergrateful from
Experiened the BEST professional live help
We were put in touch with a professional who went above and beyond to help us work out a problem. We are SO VERY grateful.
Date published: 2023-04-22
Rated 5 out of 5 by
MMaas23 from
TuboTax is great!
I highly recommend TurboTax and my experience with live support was fantastic. I reached out to the support team and within minutes a very knowledgeable tax expert helped with my issues.
Date published: 2023-04-22
Rated 4 out of 5 by
None40 from
Great job
It was so fast and easy. Very helpful not much more to say. Keep up the good work.
Date published: 2023-04-22
Rated 5 out of 5 by
Toppgumney from
Turbo Tax me
good, great prompts and review. Easy to use for home and busines.
Date published: 2023-04-22
Rated 3 out of 5 by
eld62588 from
easy to follow
I liked the way the program walked me through the whole process
Date published: 2023-04-22
Rated 4 out of 5 by
Trisha56 from
Turbo Tax is great
This software is very easy to work with but has gotten a little spendy over the years. When I first started with you the fee was $39
All TurboTax® Offerings Reviews - Page 257
Date published: 2023-04-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
teawbeth from
TurboTax is great
I've been using TurboTax since 2016 and have never encountered any issues (knock on wood). Over the years I've watched the company grow. They've become more intuitive, developed solid partnerships with other useful financial tools, and learned to really round out the experience. I don't know anyone who doesn't use TurboTax, to be honest. It'd be interesting to check out statistics on people who self file vs people that hire out. Anyway, TurboTax is great.
Date published: 2023-04-22
Rated 5 out of 5 by
Brian198490715 from
Jerry helped a lot.
I couldn't figure out to fix my return due to Turbo Tax's program not allowing me to do so with regards to my IRS 1095-A form. (Covered California) Jerry stuck with me through 1 hour and 40 minutes! Thank you, Jerry! Also, the tech lady that showed us the solution was helpful as well. Thank you!
Date published: 2023-04-22
Rated 5 out of 5 by
Scarlet28 from
great for the do it yourself-er
I like seeing how taxes work in real time and with the guidance of turbotax I learn a lot and feel confident doing it myself.
Date published: 2023-04-22
Rated 5 out of 5 by
JaydenB from
Easy to navigate
user friendly good experiance, easy to navigate thank you
Date published: 2023-04-22
Rated 5 out of 5 by
Supergrateful from
Experiened the BEST professional live help
We were put in touch with a professional who went above and beyond to help us work out a problem. We are SO VERY grateful.
Date published: 2023-04-22
Rated 5 out of 5 by
MMaas23 from
TuboTax is great!
I highly recommend TurboTax and my experience with live support was fantastic. I reached out to the support team and within minutes a very knowledgeable tax expert helped with my issues.
Date published: 2023-04-22
Rated 4 out of 5 by
None40 from
Great job
It was so fast and easy. Very helpful not much more to say. Keep up the good work.
Date published: 2023-04-22
Rated 5 out of 5 by
Toppgumney from
Turbo Tax me
good, great prompts and review. Easy to use for home and busines.
Date published: 2023-04-22
Rated 3 out of 5 by
eld62588 from
easy to follow
I liked the way the program walked me through the whole process
Date published: 2023-04-22
Rated 4 out of 5 by
Trisha56 from
Turbo Tax is great
This software is very easy to work with but has gotten a little spendy over the years. When I first started with you the fee was $39
All TurboTax® Offerings Reviews - Page 257
Date published: 2023-04-22