TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is great I've been using TurboTax since 2016 and have never encountered any issues (knock on wood). Over the years I've watched the company grow. They've become more intuitive, developed solid partnerships with other useful financial tools, and learned to really round out the experience. I don't know anyone who doesn't use TurboTax, to be honest. It'd be interesting to check out statistics on people who self file vs people that hire out. Anyway, TurboTax is great.
Date published: 2023-04-22
Rated 5 out of 5 by from Jerry helped a lot. I couldn't figure out to fix my return due to Turbo Tax's program not allowing me to do so with regards to my IRS 1095-A form. (Covered California) Jerry stuck with me through 1 hour and 40 minutes! Thank you, Jerry! Also, the tech lady that showed us the solution was helpful as well. Thank you!
Date published: 2023-04-22
Rated 5 out of 5 by from great for the do it yourself-er I like seeing how taxes work in real time and with the guidance of turbotax I learn a lot and feel confident doing it myself.
Date published: 2023-04-22
Rated 5 out of 5 by from Easy to navigate user friendly good experiance, easy to navigate thank you
Date published: 2023-04-22
Rated 5 out of 5 by from Experiened the BEST professional live help We were put in touch with a professional who went above and beyond to help us work out a problem. We are SO VERY grateful.
Date published: 2023-04-22
Rated 5 out of 5 by from TuboTax is great! I highly recommend TurboTax and my experience with live support was fantastic. I reached out to the support team and within minutes a very knowledgeable tax expert helped with my issues.
Date published: 2023-04-22
Rated 4 out of 5 by from Great job It was so fast and easy. Very helpful not much more to say. Keep up the good work.
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo Tax me good, great prompts and review. Easy to use for home and busines.
Date published: 2023-04-22
Rated 3 out of 5 by from easy to follow I liked the way the program walked me through the whole process
Date published: 2023-04-22
Rated 4 out of 5 by from Turbo Tax is great This software is very easy to work with but has gotten a little spendy over the years. When I first started with you the fee was $39
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 257
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great I've been using TurboTax since 2016 and have never encountered any issues (knock on wood). Over the years I've watched the company grow. They've become more intuitive, developed solid partnerships with other useful financial tools, and learned to really round out the experience. I don't know anyone who doesn't use TurboTax, to be honest. It'd be interesting to check out statistics on people who self file vs people that hire out. Anyway, TurboTax is great.
Date published: 2023-04-22
Rated 5 out of 5 by from Jerry helped a lot. I couldn't figure out to fix my return due to Turbo Tax's program not allowing me to do so with regards to my IRS 1095-A form. (Covered California) Jerry stuck with me through 1 hour and 40 minutes! Thank you, Jerry! Also, the tech lady that showed us the solution was helpful as well. Thank you!
Date published: 2023-04-22
Rated 5 out of 5 by from great for the do it yourself-er I like seeing how taxes work in real time and with the guidance of turbotax I learn a lot and feel confident doing it myself.
Date published: 2023-04-22
Rated 5 out of 5 by from Easy to navigate user friendly good experiance, easy to navigate thank you
Date published: 2023-04-22
Rated 5 out of 5 by from Experiened the BEST professional live help We were put in touch with a professional who went above and beyond to help us work out a problem. We are SO VERY grateful.
Date published: 2023-04-22
Rated 5 out of 5 by from TuboTax is great! I highly recommend TurboTax and my experience with live support was fantastic. I reached out to the support team and within minutes a very knowledgeable tax expert helped with my issues.
Date published: 2023-04-22
Rated 4 out of 5 by from Great job It was so fast and easy. Very helpful not much more to say. Keep up the good work.
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo Tax me good, great prompts and review. Easy to use for home and busines.
Date published: 2023-04-22
Rated 3 out of 5 by from easy to follow I liked the way the program walked me through the whole process
Date published: 2023-04-22
Rated 4 out of 5 by from Turbo Tax is great This software is very easy to work with but has gotten a little spendy over the years. When I first started with you the fee was $39
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 257