TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 1 out of 5 by from Too Expensive - Poorly Organized and Jumbled I input all the data required and requested. Several times the program stated my return had been reviewed and was looking great. I paid $140 and am hitting the button to file and BAM I need to submit the amount of something something on 18c and the again on 4! Wait - WHAT? No context - no nothing. the help and search sections are ridiculously lame and just regurgitate phrases and statements that are imprecise. Turbo Tax used to be great.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax 2020 rev Very user friendly and easy to use. Step by step instructions are helpful
Date published: 2021-02-25
Rated 5 out of 5 by from thank you for helping us file our taxes very helpful at time of filing and when it was rejected
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Timie Easy to use software. Not a fan of extra $40 fee to efile
Date published: 2021-02-25
Rated 4 out of 5 by from easy to follow Been using Turbo Tax for approx. 10 years and have been very satisfied with the service.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is the easiest way to prepare taxes As an accountant who has done taxes since 1982, TurboTax is so much easier to work with and easier to file with. Can't see why anyone would use any other tax means!
Date published: 2021-02-25
Rated 5 out of 5 by from easy will do next year very helpful very easy to do waited on me to get my info.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is always up to date! As I began my return, I wondered how the stimulus checks we received should be handled. No worry. TT asked about them, offered an explanation of how they were to be handled--and took care of the process. I've used TT for 30 years now--and always will.
Date published: 2021-02-25
Rated 1 out of 5 by from Not what I was expecting Definitely never using turbo tax agian keeps rejecting my return and saying it’s the same problem after I’ve changed it multiple times
Date published: 2021-02-25
Rated 5 out of 5 by from Gets the job done I haven't been audited yet, so thats nice. Any issues I run across are a result of the forms I get and not TurboTax itself. Taxation is theft though. Never forgetti, moms spaghetti.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 253
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Too Expensive - Poorly Organized and Jumbled I input all the data required and requested. Several times the program stated my return had been reviewed and was looking great. I paid $140 and am hitting the button to file and BAM I need to submit the amount of something something on 18c and the again on 4! Wait - WHAT? No context - no nothing. the help and search sections are ridiculously lame and just regurgitate phrases and statements that are imprecise. Turbo Tax used to be great.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax 2020 rev Very user friendly and easy to use. Step by step instructions are helpful
Date published: 2021-02-25
Rated 5 out of 5 by from thank you for helping us file our taxes very helpful at time of filing and when it was rejected
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo Timie Easy to use software. Not a fan of extra $40 fee to efile
Date published: 2021-02-25
Rated 4 out of 5 by from easy to follow Been using Turbo Tax for approx. 10 years and have been very satisfied with the service.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is the easiest way to prepare taxes As an accountant who has done taxes since 1982, TurboTax is so much easier to work with and easier to file with. Can't see why anyone would use any other tax means!
Date published: 2021-02-25
Rated 5 out of 5 by from easy will do next year very helpful very easy to do waited on me to get my info.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is always up to date! As I began my return, I wondered how the stimulus checks we received should be handled. No worry. TT asked about them, offered an explanation of how they were to be handled--and took care of the process. I've used TT for 30 years now--and always will.
Date published: 2021-02-25
Rated 1 out of 5 by from Not what I was expecting Definitely never using turbo tax agian keeps rejecting my return and saying it’s the same problem after I’ve changed it multiple times
Date published: 2021-02-25
Rated 5 out of 5 by from Gets the job done I haven't been audited yet, so thats nice. Any issues I run across are a result of the forms I get and not TurboTax itself. Taxation is theft though. Never forgetti, moms spaghetti.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 253