TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
rly1965 from
Easy to use and understand
Easy to use and understand, the software makes filing taxes easy
Date published: 2023-04-24
Rated 4 out of 5 by
Frustraing User from
Trouble loading 'cd' version repeated errors.
The repeated errors while loading the 'cd' version I had pulled out hairs. Returned the disk to Office Depot. Then loaded on line. As I was ready to file there was a problem receiving a verification code via e-mail. This when on for over 48 hours. Very frustrating. Now what will you do to make up for this pain.....Hua!
Date published: 2023-04-24
Rated 1 out of 5 by
melba elaine from
displeased with all the add on costs
why do you charge for direct deposit through a third party????? there hasnt ever been this charge
Date published: 2023-04-24
Rated 5 out of 5 by
Selobrezzy from
Love this service
Very helpful glad that i used TurboTax they explained everything to me and made me understand my taxes before
Date published: 2023-04-24
Rated 1 out of 5 by
patrick0708 from
4 time efile and never helps to fix the problem.
4th time rejected from fed and state tax Efile and turbo tax doesn't help fix the problem. Not happy with this at all.
Date published: 2023-04-24
Rated 4 out of 5 by
timshau from
Mostly great
The interview is very easy and walks you through the process. Direct import from financial institutions is also very helpful. This breaks down when you have to Fix Errors. The software assigns very long names to the imported 1099s, etc., but when you're going through the Fix Errors, it truncates the names so you cannot see the unique part. You have to look in the file to see which one has the errors. Please show the whole name.
Date published: 2023-04-24
Rated 3 out of 5 by
krhay from
Usally pretty good! But not this year????
So I spent 5 hours on Turbo Tax doing our small business taxes, in segments, do to gathering my documents etc, so on 04.18/2023 I finalized everything signed & submitted my taxes ????? But, something went wrong??? I received an email several days after the Tax deadline stating I missed the deadline?????? I went back in and checked everything and all our info was in the system and save and signed ???????? Well I resubmitted our tax return & things better not go wrong!!!!!
Date published: 2023-04-24
Rated 5 out of 5 by
Christinahaag44 from
TurboTax is awesome
It was do easy and time consuming was wonderfully.
Date published: 2023-04-24
Rated 5 out of 5 by
JJRoman from
Turbo Tax is the best online !
It is easy to use. Mostly it is quick and informative.
Date published: 2023-04-24
Rated 5 out of 5 by
Justin11336 from
Turbo Tax is AWESOME!!!
This is my first time using Turbo Tax and it was simple and quick! I definitely will use again next year.
All TurboTax® Offerings Reviews - Page 243
Date published: 2023-04-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
rly1965 from
Easy to use and understand
Easy to use and understand, the software makes filing taxes easy
Date published: 2023-04-24
Rated 4 out of 5 by
Frustraing User from
Trouble loading 'cd' version repeated errors.
The repeated errors while loading the 'cd' version I had pulled out hairs. Returned the disk to Office Depot. Then loaded on line. As I was ready to file there was a problem receiving a verification code via e-mail. This when on for over 48 hours. Very frustrating. Now what will you do to make up for this pain.....Hua!
Date published: 2023-04-24
Rated 1 out of 5 by
melba elaine from
displeased with all the add on costs
why do you charge for direct deposit through a third party????? there hasnt ever been this charge
Date published: 2023-04-24
Rated 5 out of 5 by
Selobrezzy from
Love this service
Very helpful glad that i used TurboTax they explained everything to me and made me understand my taxes before
Date published: 2023-04-24
Rated 1 out of 5 by
patrick0708 from
4 time efile and never helps to fix the problem.
4th time rejected from fed and state tax Efile and turbo tax doesn't help fix the problem. Not happy with this at all.
Date published: 2023-04-24
Rated 4 out of 5 by
timshau from
Mostly great
The interview is very easy and walks you through the process. Direct import from financial institutions is also very helpful. This breaks down when you have to Fix Errors. The software assigns very long names to the imported 1099s, etc., but when you're going through the Fix Errors, it truncates the names so you cannot see the unique part. You have to look in the file to see which one has the errors. Please show the whole name.
Date published: 2023-04-24
Rated 3 out of 5 by
krhay from
Usally pretty good! But not this year????
So I spent 5 hours on Turbo Tax doing our small business taxes, in segments, do to gathering my documents etc, so on 04.18/2023 I finalized everything signed & submitted my taxes ????? But, something went wrong??? I received an email several days after the Tax deadline stating I missed the deadline?????? I went back in and checked everything and all our info was in the system and save and signed ???????? Well I resubmitted our tax return & things better not go wrong!!!!!
Date published: 2023-04-24
Rated 5 out of 5 by
Christinahaag44 from
TurboTax is awesome
It was do easy and time consuming was wonderfully.
Date published: 2023-04-24
Rated 5 out of 5 by
JJRoman from
Turbo Tax is the best online !
It is easy to use. Mostly it is quick and informative.
Date published: 2023-04-24
Rated 5 out of 5 by
Justin11336 from
Turbo Tax is AWESOME!!!
This is my first time using Turbo Tax and it was simple and quick! I definitely will use again next year.
All TurboTax® Offerings Reviews - Page 243
Date published: 2023-04-24