TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from very easy to work with the online chat person was very good and had answers that io understood
Date published: 2023-08-03
Rated 1 out of 5 by from Awful experience Horrible experience . Nothing works and a huge waste of time!!
Date published: 2023-08-03
Rated 5 out of 5 by from Eighth year anniversary of using Turbo Tax This is the eighth year we've used Turbo Tax. It has never failed me in all this time. When I was working to now being disabled my tax experience has changed. This was the first time I've had to call and speak to a person and they were incredibly kind and helpful I'll keep using them year after year. Everyone should.
Date published: 2023-08-03
Rated 1 out of 5 by from TurboTax is trash still haven't received my 2021 Still haven't received my 2021 return and then this year's return TurboTax charged me $391 to file my taxes. Such a joke.
Date published: 2023-08-03
Rated 3 out of 5 by from Tricky Charges it was easy.. but i don't like the charges applied.
Date published: 2023-08-03
Rated 5 out of 5 by from Amazing She was very helpful and patient. Took the time to investigate my issue and help resolve. 10/10!
Date published: 2023-08-03
Rated 5 out of 5 by from TurboTax is truly awesome!!! I was able to file my returns in minutes on my own. I've been using TurboTax for years now and they are still amazing!
Date published: 2023-08-03
Rated 5 out of 5 by from Turbo Tax is Awesome Awesome!!! I will use it again next year!!!! See you then
Date published: 2023-08-03
Rated 5 out of 5 by from Turbo Tax is easy to use! I have been using turbo tax for the last 5 years and it is so easy and simple to use.
Date published: 2023-08-03
Rated 4 out of 5 by from Another yr with no worries. Had a great experience using turbo tax for my 2022return
Date published: 2023-08-03
All TurboTax® Offerings Reviews - Page 238
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very easy to work with the online chat person was very good and had answers that io understood
Date published: 2023-08-03
Rated 1 out of 5 by from Awful experience Horrible experience . Nothing works and a huge waste of time!!
Date published: 2023-08-03
Rated 5 out of 5 by from Eighth year anniversary of using Turbo Tax This is the eighth year we've used Turbo Tax. It has never failed me in all this time. When I was working to now being disabled my tax experience has changed. This was the first time I've had to call and speak to a person and they were incredibly kind and helpful I'll keep using them year after year. Everyone should.
Date published: 2023-08-03
Rated 1 out of 5 by from TurboTax is trash still haven't received my 2021 Still haven't received my 2021 return and then this year's return TurboTax charged me $391 to file my taxes. Such a joke.
Date published: 2023-08-03
Rated 3 out of 5 by from Tricky Charges it was easy.. but i don't like the charges applied.
Date published: 2023-08-03
Rated 5 out of 5 by from Amazing She was very helpful and patient. Took the time to investigate my issue and help resolve. 10/10!
Date published: 2023-08-03
Rated 5 out of 5 by from TurboTax is truly awesome!!! I was able to file my returns in minutes on my own. I've been using TurboTax for years now and they are still amazing!
Date published: 2023-08-03
Rated 5 out of 5 by from Turbo Tax is Awesome Awesome!!! I will use it again next year!!!! See you then
Date published: 2023-08-03
Rated 5 out of 5 by from Turbo Tax is easy to use! I have been using turbo tax for the last 5 years and it is so easy and simple to use.
Date published: 2023-08-03
Rated 4 out of 5 by from Another yr with no worries. Had a great experience using turbo tax for my 2022return
Date published: 2023-08-03
All TurboTax® Offerings Reviews - Page 238