TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Tax time Easy to navigate through the forms. Nice options for reviewing tax information
Date published: 2023-07-16
Rated 3 out of 5 by from Turbo tax review I find turbo tax to be easy to use and helpful. Pricing has become a little high so might switch to new service next year.
Date published: 2023-07-16
Rated 5 out of 5 by from TurboTax is awesome Excellent online experience, they make it easy as a return customer..
Date published: 2023-07-16
Rated 5 out of 5 by from Turbo Tax has made my life easier I am amazed at how simplified and easy it was to do my 2022 tax return. I could not have done it on my own without Turbo Tax and it was faster and less expensive than using tax accountant when my taxes are not complicated. Thank you Turbo Tax.
Date published: 2023-07-16
Rated 1 out of 5 by from DROPPED THE BALL! Turbotax completely dropped the ball this year! They did not notify me until mid-July that my tax return (filed in April) didn't go through and that I needed to resubmit. Thankfully I made my tax payment as I should have and hopefully I won't be penalized for this.
Date published: 2023-07-16
Rated 4 out of 5 by from Payment Issues with Intuit I am not able to order from TurboTax and pay online. Talked to support three times but we could not get it to work. Had to buy on Amazon.
Date published: 2023-07-16
Rated 4 out of 5 by from Nice The software is very nice and easy to use, but for the future there needs to be options to submit payments for those individuals who do not live in the United States and do not have a US bank account or US debit/credit card payment
Date published: 2023-07-16
Rated 5 out of 5 by from Turbo tax is easy and excellent turbo tax is easy and reliable ,best way to file is using turbo tax, zero stress
Date published: 2023-07-16
Rated 5 out of 5 by from TurboTax is the best! I really was surprised how easy TurboTax was to use to file my taxes! My first time using them and I will be using TurboTax in the future!
Date published: 2023-07-16
Rated 1 out of 5 by from I was unable to efile my taxes Everything went fine when I entered all of my information in March, but I waited a while to e-file my taxes (~July) because it isn't required in California this year until October. I got to the final step, and TurboTax collected my payment for my state efile and then proceeded to crash 5+ times when I tried to efile. I uninstalled the application and reinstalled it, and now it won't even download the State information. I even tried installing the desktop app on a different MacOS computer, but it still crashes when I try to efile.
Date published: 2023-07-16
All TurboTax® Offerings Reviews - Page 224
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tax time Easy to navigate through the forms. Nice options for reviewing tax information
Date published: 2023-07-16
Rated 3 out of 5 by from Turbo tax review I find turbo tax to be easy to use and helpful. Pricing has become a little high so might switch to new service next year.
Date published: 2023-07-16
Rated 5 out of 5 by from TurboTax is awesome Excellent online experience, they make it easy as a return customer..
Date published: 2023-07-16
Rated 5 out of 5 by from Turbo Tax has made my life easier I am amazed at how simplified and easy it was to do my 2022 tax return. I could not have done it on my own without Turbo Tax and it was faster and less expensive than using tax accountant when my taxes are not complicated. Thank you Turbo Tax.
Date published: 2023-07-16
Rated 1 out of 5 by from DROPPED THE BALL! Turbotax completely dropped the ball this year! They did not notify me until mid-July that my tax return (filed in April) didn't go through and that I needed to resubmit. Thankfully I made my tax payment as I should have and hopefully I won't be penalized for this.
Date published: 2023-07-16
Rated 4 out of 5 by from Payment Issues with Intuit I am not able to order from TurboTax and pay online. Talked to support three times but we could not get it to work. Had to buy on Amazon.
Date published: 2023-07-16
Rated 4 out of 5 by from Nice The software is very nice and easy to use, but for the future there needs to be options to submit payments for those individuals who do not live in the United States and do not have a US bank account or US debit/credit card payment
Date published: 2023-07-16
Rated 5 out of 5 by from Turbo tax is easy and excellent turbo tax is easy and reliable ,best way to file is using turbo tax, zero stress
Date published: 2023-07-16
Rated 5 out of 5 by from TurboTax is the best! I really was surprised how easy TurboTax was to use to file my taxes! My first time using them and I will be using TurboTax in the future!
Date published: 2023-07-16
Rated 1 out of 5 by from I was unable to efile my taxes Everything went fine when I entered all of my information in March, but I waited a while to e-file my taxes (~July) because it isn't required in California this year until October. I got to the final step, and TurboTax collected my payment for my state efile and then proceeded to crash 5+ times when I tried to efile. I uninstalled the application and reinstalled it, and now it won't even download the State information. I even tried installing the desktop app on a different MacOS computer, but it still crashes when I try to efile.
Date published: 2023-07-16
All TurboTax® Offerings Reviews - Page 224