TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
null from
Turbo Tax Every year since 2,000
I use turbo Tax every year. Easy to use and accurate.
Date published: 2023-04-24
Rated 5 out of 5 by
Marrryy from
Marisa
Outstanding and well responsive to any questions posed
Date published: 2023-04-24
Rated 4 out of 5 by
Paul6535 from
Review of Turbo tax full service
The software platforms were difficult The communication program should be closer to Teams ,Zoom or Webex. The one used was not very adaptable to sharing information outside of the web page. Would also have been nice to have phone number to contact my Tax expert
Date published: 2023-04-24
Rated 1 out of 5 by
Paul1714 from
Help and search are no help
Any time I searched for help the responses were vague and did not answer my questions. It's tax prep, there are detailed questions. You have to have detailed answers or the provided answers don't even apply
Date published: 2023-04-24
Rated 4 out of 5 by
Smokey Cologne from
1st Time User
Took me a little longer than expected but I was not fully prepared. The 1099 will cost you extra if you have one which surprised me. Overall it was a good experience I know wha to expect and what to have ready when I get there.
Date published: 2023-04-24
Rated 5 out of 5 by
Eddie M68 from
Turbo Tax is AWESOME!!!
Always been SUPER GREAT from day one of filing my taxes. I believe I was 21 with my first job and started doing my taxes with you guys. It's always been super easy and great! Thank you TURBO TAX!!
Date published: 2023-04-24
Rated 5 out of 5 by
Miss1031 from
Great
Easy to navigate and a time saver! the Format allow you to go through all the deductions quickly.
Date published: 2023-04-24
Rated 5 out of 5 by
Eddie the brave from
eddie
very easy process, didn't have any issues. hope to use this program again next year.
Date published: 2023-04-24
Rated 5 out of 5 by
Andy 920 from
Turbo Tax was very easy to use
I am obsessed with Turbo Tax. I have never done my taxes on my own. Due to not knowing what I would be doing or messing up my taxes. Literally, Turbo Tax walks you thru step by step. It was easy to understand. I did make mistakes here and there, but Turbo help me along the way.
Date published: 2023-04-24
Rated 5 out of 5 by
LWCastle from
Turbo Tax Is The BEST !!!!
So Simple - Your Child Could Do Your Taxes For You !! If You Can Read.... You Can Do Your Own Taxes !!
All TurboTax® Offerings Reviews - Page 223
Date published: 2023-04-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
null from
Turbo Tax Every year since 2,000
I use turbo Tax every year. Easy to use and accurate.
Date published: 2023-04-24
Rated 5 out of 5 by
Marrryy from
Marisa
Outstanding and well responsive to any questions posed
Date published: 2023-04-24
Rated 4 out of 5 by
Paul6535 from
Review of Turbo tax full service
The software platforms were difficult The communication program should be closer to Teams ,Zoom or Webex. The one used was not very adaptable to sharing information outside of the web page. Would also have been nice to have phone number to contact my Tax expert
Date published: 2023-04-24
Rated 1 out of 5 by
Paul1714 from
Help and search are no help
Any time I searched for help the responses were vague and did not answer my questions. It's tax prep, there are detailed questions. You have to have detailed answers or the provided answers don't even apply
Date published: 2023-04-24
Rated 4 out of 5 by
Smokey Cologne from
1st Time User
Took me a little longer than expected but I was not fully prepared. The 1099 will cost you extra if you have one which surprised me. Overall it was a good experience I know wha to expect and what to have ready when I get there.
Date published: 2023-04-24
Rated 5 out of 5 by
Eddie M68 from
Turbo Tax is AWESOME!!!
Always been SUPER GREAT from day one of filing my taxes. I believe I was 21 with my first job and started doing my taxes with you guys. It's always been super easy and great! Thank you TURBO TAX!!
Date published: 2023-04-24
Rated 5 out of 5 by
Miss1031 from
Great
Easy to navigate and a time saver! the Format allow you to go through all the deductions quickly.
Date published: 2023-04-24
Rated 5 out of 5 by
Eddie the brave from
eddie
very easy process, didn't have any issues. hope to use this program again next year.
Date published: 2023-04-24
Rated 5 out of 5 by
Andy 920 from
Turbo Tax was very easy to use
I am obsessed with Turbo Tax. I have never done my taxes on my own. Due to not knowing what I would be doing or messing up my taxes. Literally, Turbo Tax walks you thru step by step. It was easy to understand. I did make mistakes here and there, but Turbo help me along the way.
Date published: 2023-04-24
Rated 5 out of 5 by
LWCastle from
Turbo Tax Is The BEST !!!!
So Simple - Your Child Could Do Your Taxes For You !! If You Can Read.... You Can Do Your Own Taxes !!
All TurboTax® Offerings Reviews - Page 223
Date published: 2023-04-24